feat: Support 360Dialog Interactive Templates (#3823)

fixes: #3795

app/services/whatsapp/incoming_message_service.rb

@@ -29,6 +29,7 @@ class Whatsapp::IncomingMessageService
   def message_content(message)
     # TODO: map interactive messages back to button messages in chatwoot
     message.dig(:text, :body) ||
+      message.dig(:button, :text) ||
       message.dig(:interactive, :button_reply, :title) ||
       message.dig(:interactive, :list_reply, :title)
   end
@@ -77,7 +78,7 @@ class Whatsapp::IncomingMessageService
 
   def attach_files
     message_type = params[:messages].first[:type]
-    return if %w[text interactive].include?(message_type)
+    return if %w[text button interactive].include?(message_type)
 
     attachment_payload = params[:messages].first[message_type.to_sym]
     attachment_file = Down.download(inbox.channel.media_url(attachment_payload[:id]), headers: inbox.channel.api_headers)

spec/services/whatsapp/incoming_message_service_spec.rb

@@ -43,6 +43,24 @@ describe Whatsapp::IncomingMessageService do
       end
     end
 
+    # ref: https://github.com/chatwoot/chatwoot/issues/3795#issuecomment-1018057318
+    context 'when valid template button message params' do
+      it 'creates appropriate conversations, message and contacts' do
+        params = {
+          'contacts' => [{ 'profile' => { 'name' => 'Sojan Jose' }, 'wa_id' => '2423423243' }],
+          'messages' => [{ 'from' => '2423423243', 'id' => 'SDFADSf23sfasdafasdfa',
+                           'button' => {
+                             'text' => 'Yes this is a button'
+                           },
+                           'timestamp' => '1633034394', 'type' => 'button' }]
+        }.with_indifferent_access
+        described_class.new(inbox: whatsapp_channel.inbox, params: params).perform
+        expect(whatsapp_channel.inbox.conversations.count).not_to eq(0)
+        expect(Contact.all.first.name).to eq('Sojan Jose')
+        expect(whatsapp_channel.inbox.messages.first.content).to eq('Yes this is a button')
+      end
+    end
+
     context 'when valid attachment message params' do
       it 'creates appropriate conversations, message and contacts' do
         stub_request(:get, whatsapp_channel.media_url('b1c68f38-8734-4ad3-b4a1-ef0c10d683')).to_return(