Merge branch 'develop' into foss-gh-action-arm64

app/controllers/devise_overrides/passwords_controller.rb

@@ -11,7 +11,7 @@ class DeviseOverrides::PasswordsController < Devise::PasswordsController
     @recoverable = User.find_by(reset_password_token: reset_password_token)
     if @recoverable && reset_password_and_confirmation(@recoverable)
       send_auth_headers(@recoverable)
-      render partial: 'devise/auth.json', locals: { resource: @recoverable }
+      render partial: 'devise/auth', formats: [:json], locals: { resource: @recoverable }
     else
       render json: { message: 'Invalid token', redirect_url: '/' }, status: :unprocessable_entity
     end

app/javascript/dashboard/api/agentBots.js

@@ -0,0 +1,9 @@
+import ApiClient from './ApiClient';
+
+class AgentBotsAPI extends ApiClient {
+  constructor() {
+    super('agent_bots', { accountScoped: true });
+  }
+}
+
+export default new AgentBotsAPI();

app/javascript/dashboard/api/macros.js

@@ -0,0 +1,16 @@
+/* global axios */
+import ApiClient from './ApiClient';
+
+class MacrosAPI extends ApiClient {
+  constructor() {
+    super('macros', { accountScoped: true });
+  }
+
+  executeMacro({ macroId, conversationIds }) {
+    return axios.post(`${this.url}/${macroId}/execute`, {
+      conversation_ids: conversationIds,
+    });
+  }
+}
+
+export default new MacrosAPI();

app/javascript/dashboard/api/specs/agentBots.spec.js

@@ -0,0 +1,13 @@
+import AgentBotsAPI from '../agentBots';
+import ApiClient from '../ApiClient';
+
+describe('#AgentBotsAPI', () => {
+  it('creates correct instance', () => {
+    expect(AgentBotsAPI).toBeInstanceOf(ApiClient);
+    expect(AgentBotsAPI).toHaveProperty('get');
+    expect(AgentBotsAPI).toHaveProperty('show');
+    expect(AgentBotsAPI).toHaveProperty('create');
+    expect(AgentBotsAPI).toHaveProperty('update');
+    expect(AgentBotsAPI).toHaveProperty('delete');
+  });
+});

app/javascript/dashboard/api/specs/macros.spec.js

@@ -0,0 +1,14 @@
+import macros from '../macros';
+import ApiClient from '../ApiClient';
+
+describe('#macrosAPI', () => {
+  it('creates correct instance', () => {
+    expect(macros).toBeInstanceOf(ApiClient);
+    expect(macros).toHaveProperty('get');
+    expect(macros).toHaveProperty('create');
+    expect(macros).toHaveProperty('update');
+    expect(macros).toHaveProperty('delete');
+    expect(macros).toHaveProperty('show');
+    expect(macros.url).toBe('/api/v1/macros');
+  });
+});

app/javascript/dashboard/components/layout/config/sidebarItems/settings.js

@@ -3,35 +3,39 @@ import { frontendURL } from '../../../../helper/URLHelper';
 const settings = accountId => ({
   parentNav: 'settings',
   routes: [
+    'agent_bots',
     'agent_list',
-    'canned_list',
-    'labels_list',
-    'settings_inbox',
     'attributes_list',
-    'settings_inbox_new',
+    'automation_list',
-    'settings_inbox_list',
+    'billing_settings_index',
-    'settings_inbox_show',
+    'canned_list',
-    'settings_inboxes_page_channel',
-    'settings_inboxes_add_agents',
-    'settings_inbox_finish',
-    'settings_integrations',
-    'settings_integrations_webhook',
-    'settings_integrations_integration',
-    'settings_applications',
-    'settings_integrations_dashboard_apps',
-    'settings_applications_webhook',
-    'settings_applications_integration',
-    'general_settings',
     'general_settings_index',
+    'general_settings',
+    'labels_list',
+    'macros_edit',
+    'macros_new',
+    'macros_wrapper',
+    'settings_applications_integration',
+    'settings_applications_webhook',
+    'settings_applications',
+    'settings_inbox_finish',
+    'settings_inbox_list',
+    'settings_inbox_new',
+    'settings_inbox_show',
+    'settings_inbox',
+    'settings_inboxes_add_agents',
+    'settings_inboxes_page_channel',
+    'settings_integrations_dashboard_apps',
+    'settings_integrations_integration',
+    'settings_integrations_webhook',
+    'settings_integrations',
+    'settings_teams_add_agents',
+    'settings_teams_edit_finish',
+    'settings_teams_edit_members',
+    'settings_teams_edit',
+    'settings_teams_finish',
     'settings_teams_list',
     'settings_teams_new',
-    'settings_teams_add_agents',
-    'settings_teams_finish',
-    'settings_teams_edit',
-    'settings_teams_edit_members',
-    'settings_teams_edit_finish',
-    'billing_settings_index',
-    'automation_list',
   ],
   menuItems: [
     {
@@ -74,10 +78,29 @@ const settings = accountId => ({
     {
       icon: 'automation',
       label: 'AUTOMATION',
+      beta: true,
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/settings/automation/list`),
       toStateName: 'automation_list',
     },
+    {
+      icon: 'bot',
+      label: 'AGENT_BOTS',
+      beta: true,
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/settings/agent-bots`),
+      toStateName: 'agent_bots',
+      featureFlagKey: 'agent_bots',
+    },
+    {
+      icon: 'flash-settings',
+      label: 'MACROS',
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/settings/macros`),
+      toStateName: 'macros_wrapper',
+      beta: true,
+      featureFlagKey: 'macros',
+    },
     {
       icon: 'chat-multiple',
       label: 'CANNED_RESPONSES',

app/javascript/dashboard/components/layout/sidebarComponents/SecondaryNavItem.vue

@@ -1,5 +1,5 @@
 <template>
-  <li class="sidebar-item">
+  <li v-show="isMenuItemVisible" class="sidebar-item">
     <div v-if="hasSubMenu" class="secondary-menu--wrap">
       <span class="secondary-menu--header fs-small">
         {{ $t(`SIDEBAR.${menuItem.label}`) }}
@@ -36,7 +36,7 @@
         {{ `${menuItem.count}` }}
       </span>
       <span
-        v-if="menuItem.label === 'AUTOMATION'"
+        v-if="menuItem.beta"
         data-view-component="true"
         label="Beta"
         class="beta"
@@ -114,10 +114,23 @@ export default {
     },
   },
   computed: {
-    ...mapGetters({ activeInbox: 'getSelectedInbox' }),
+    ...mapGetters({
+      activeInbox: 'getSelectedInbox',
+      accountId: 'getCurrentAccountId',
+      isFeatureEnabledonAccount: 'accounts/isFeatureEnabledonAccount',
+    }),
     hasSubMenu() {
       return !!this.menuItem.children;
     },
+    isMenuItemVisible() {
+      if (!this.menuItem.featureFlagKey) {
+        return true;
+      }
+      return this.isFeatureEnabledonAccount(
+        this.accountId,
+        this.menuItem.featureFlagKey
+      );
+    },
     isInboxConversation() {
       return (
         this.$store.state.route.name === 'inbox_conversation' &&

app/javascript/dashboard/components/widgets/conversation/contextMenu/Index.vue

@@ -141,9 +141,19 @@ export default {
       assignableAgentsUiFlags: 'inboxAssignableAgents/getUIFlags',
     }),
     assignableAgents() {
-      return this.$store.getters['inboxAssignableAgents/getAssignableAgents'](
+      return [
-        this.inboxId
+        {
-      );
+          confirmed: true,
+          name: 'None',
+          id: null,
+          role: 'agent',
+          account_id: 0,
+          email: 'None',
+        },
+        ...this.$store.getters['inboxAssignableAgents/getAssignableAgents'](
+          this.inboxId
+        ),
+      ];
     },
   },
   mounted() {

app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/AgentSelector.vue

@@ -57,7 +57,7 @@
           </li>
         </ul>
         <div v-else class="agent-confirmation-container">
-          <p>
+          <p v-if="selectedAgent.id">
             {{
               $t('BULK_ACTION.ASSIGN_CONFIRMATION_LABEL', {
                 conversationCount,
@@ -67,6 +67,15 @@
             <strong>
               {{ selectedAgent.name }}
             </strong>
+            <span>?</span>
+          </p>
+          <p v-else>
+            {{
+              $t('BULK_ACTION.UNASSIGN_CONFIRMATION_LABEL', {
+                conversationCount,
+                conversationLabel,
+              })
+            }}
           </p>
           <div class="agent-confirmation-actions">
             <woot-button
@@ -82,7 +91,7 @@
               :is-loading="uiFlags.isUpdating"
               @click="submit"
             >
-              {{ $t('BULK_ACTION.ASSIGN_LABEL') }}
+              {{ $t('BULK_ACTION.YES') }}
             </woot-button>
           </div>
         </div>
@@ -131,7 +140,17 @@ export default {
           agent.name.toLowerCase().includes(this.query.toLowerCase())
         );
       }
-      return this.assignableAgents;
+      return [
+        {
+          confirmed: true,
+          name: 'None',
+          id: null,
+          role: 'agent',
+          account_id: 0,
+          email: 'None',
+        },
+        ...this.assignableAgents,
+      ];
     },
     assignableAgents() {
       return this.$store.getters['inboxAssignableAgents/getAssignableAgents'](

app/javascript/dashboard/i18n/locale/en/agentBots.json

@@ -0,0 +1,5 @@
+{
+  "AGENT_BOTS": {
+    "HEADER": "Bots"
+  }
+}

app/javascript/dashboard/i18n/locale/en/bulkActions.json

@@ -2,9 +2,11 @@
   "BULK_ACTION": {
     "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
     "AGENT_SELECT_LABEL": "Select Agent",
-    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure to assign %{conversationCount} %{conversationLabel} to",
+    "UNASSIGN_CONFIRMATION_LABEL": "Are you sure to unassign %{conversationCount} %{conversationLabel}?",
     "GO_BACK_LABEL": "Go back",
     "ASSIGN_LABEL": "Assign",
+    "YES": "Yes",
     "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
     "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
     "ASSIGN_FAILED": "Failed to assign conversations, please try again",

app/javascript/dashboard/i18n/locale/en/inboxMgmt.json

@@ -239,7 +239,9 @@
         },
         "API_CALLBACK": {
           "TITLE": "Callback URL",
-          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+          "SUBTITLE": "You have to configure the webhook URL and the verification token in the Facebook Developer portal with the values shown below.",
+          "WEBHOOK_URL": "Webhook URL",
+          "WEBHOOK_VERIFICATION_TOKEN": "Webhook Verification Token"
         },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
@@ -357,7 +359,7 @@
     },
     "FINISH": {
       "TITLE": "Your Inbox is ready!",
-      "MESSAGE": "You can now engage with your customers through your new Channel. Happy supporting ",
+      "MESSAGE": "You can now engage with your customers through your new Channel. Happy supporting",
       "BUTTON_TEXT": "Take me there",
       "MORE_SETTINGS": "More settings",
       "WEBSITE_SUCCESS": "You have successfully finished creating a website channel. Copy the code shown below and paste it on your website. Next time a customer use the live chat, the conversation will automatically appear on your inbox."

app/javascript/dashboard/i18n/locale/en/index.js

@@ -1,55 +1,59 @@
-import { default as _advancedFilters } from './advancedFilters.json';
+import advancedFilters from './advancedFilters.json';
-import { default as _agentMgmt } from './agentMgmt.json';
+import agentBots from './agentBots.json';
-import { default as _attributesMgmt } from './attributesMgmt.json';
+import agentMgmt from './agentMgmt.json';
-import { default as _automation } from './automation.json';
+import attributesMgmt from './attributesMgmt.json';
-import { default as _bulkActions } from './bulkActions.json';
+import automation from './automation.json';
-import { default as _campaign } from './campaign.json';
+import bulkActions from './bulkActions.json';
-import { default as _cannedMgmt } from './cannedMgmt.json';
+import campaign from './campaign.json';
-import { default as _chatlist } from './chatlist.json';
+import cannedMgmt from './cannedMgmt.json';
-import { default as _contact } from './contact.json';
+import chatlist from './chatlist.json';
-import { default as _contactFilters } from './contactFilters.json';
+import contact from './contact.json';
-import { default as _conversation } from './conversation.json';
+import contactFilters from './contactFilters.json';
-import { default as _csatMgmtMgmt } from './csatMgmt.json';
+import conversation from './conversation.json';
-import { default as _generalSettings } from './generalSettings.json';
+import csatMgmtMgmt from './csatMgmt.json';
-import { default as _inboxMgmt } from './inboxMgmt.json';
+import generalSettings from './generalSettings.json';
-import { default as _integrationApps } from './integrationApps.json';
+import helpCenter from './helpCenter.json';
-import { default as _integrations } from './integrations.json';
+import inboxMgmt from './inboxMgmt.json';
-import { default as _labelsMgmt } from './labelsMgmt.json';
+import integrationApps from './integrationApps.json';
-import { default as _login } from './login.json';
+import integrations from './integrations.json';
-import { default as _report } from './report.json';
+import labelsMgmt from './labelsMgmt.json';
-import { default as _resetPassword } from './resetPassword.json';
+import login from './login.json';
-import { default as _setNewPassword } from './setNewPassword.json';
+import macros from './macros.json';
-import { default as _settings } from './settings.json';
+import report from './report.json';
-import { default as _signup } from './signup.json';
+import resetPassword from './resetPassword.json';
-import { default as _teamsSettings } from './teamsSettings.json';
+import setNewPassword from './setNewPassword.json';
-import { default as _whatsappTemplates } from './whatsappTemplates.json';
+import settings from './settings.json';
-import { default as _helpCenter } from './helpCenter.json';
+import signup from './signup.json';
+import teamsSettings from './teamsSettings.json';
+import whatsappTemplates from './whatsappTemplates.json';
 
 export default {
-  ..._advancedFilters,
+  ...advancedFilters,
-  ..._agentMgmt,
+  ...agentBots,
-  ..._attributesMgmt,
+  ...agentMgmt,
-  ..._automation,
+  ...attributesMgmt,
-  ..._campaign,
+  ...automation,
-  ..._cannedMgmt,
+  ...bulkActions,
-  ..._chatlist,
+  ...campaign,
-  ..._contact,
+  ...cannedMgmt,
-  ..._contactFilters,
+  ...chatlist,
-  ..._conversation,
+  ...contact,
-  ..._csatMgmtMgmt,
+  ...contactFilters,
-  ..._generalSettings,
+  ...conversation,
-  ..._inboxMgmt,
+  ...csatMgmtMgmt,
-  ..._integrationApps,
+  ...generalSettings,
-  ..._integrations,
+  ...helpCenter,
-  ..._labelsMgmt,
+  ...inboxMgmt,
-  ..._login,
+  ...integrationApps,
-  ..._report,
+  ...integrations,
-  ..._resetPassword,
+  ...labelsMgmt,
-  ..._setNewPassword,
+  ...login,
-  ..._settings,
+  ...macros,
-  ..._signup,
+  ...report,
-  ..._teamsSettings,
+  ...resetPassword,
-  ..._whatsappTemplates,
+  ...setNewPassword,
-  ..._bulkActions,
+  ...settings,
-  ..._helpCenter,
+  ...signup,
+  ...teamsSettings,
+  ...whatsappTemplates,
 };

app/javascript/dashboard/i18n/locale/en/macros.json

@@ -0,0 +1,5 @@
+{
+  "MACROS": {
+    "HEADER": "Macros"
+  }
+}

app/javascript/dashboard/i18n/locale/en/settings.json

@@ -99,7 +99,11 @@
       },
       "AVAILABILITY": {
         "LABEL": "Availability",
-        "STATUSES_LIST": ["Online", "Busy", "Offline"]
+        "STATUSES_LIST": [
+          "Online",
+          "Busy",
+          "Offline"
+        ]
       },
       "EMAIL": {
         "LABEL": "Your email address",
@@ -175,6 +179,7 @@
     "CONTACTS": "Contacts",
     "HOME": "Home",
     "AGENTS": "Agents",
+    "AGENT_BOTS": "Bots",
     "INBOXES": "Inboxes",
     "NOTIFICATIONS": "Notifications",
     "CANNED_RESPONSES": "Canned Responses",
@@ -185,6 +190,7 @@
     "LABELS": "Labels",
     "CUSTOM_ATTRIBUTES": "Custom Attributes",
     "AUTOMATION": "Automation",
+    "MACROS": "Macros",
     "TEAMS": "Teams",
     "BILLING": "Billing",
     "CUSTOM_VIEWS_FOLDER": "Folders",
@@ -229,7 +235,6 @@
       "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
       "BUTTON_TXT": "Go to the billing portal"
     },
-
     "CHAT_WITH_US": {
       "TITLE": "Need help?",
       "DESCRIPTION": "Do you face any issues in billing? We are here to help.",

app/javascript/dashboard/routes/dashboard/settings/agentBots/Index.vue

@@ -0,0 +1,18 @@
+<template>
+  <div>Agent Bot list</div>
+</template>
+
+<script>
+import { mapGetters } from 'vuex';
+export default {
+  computed: {
+    ...mapGetters({
+      agentBots: 'agentBots/getBots',
+      uiFlags: 'agentBots/getUIFlags',
+    }),
+  },
+  mounted() {
+    this.$store.dispatch('agentBots/get');
+  },
+};
+</script>

app/javascript/dashboard/routes/dashboard/settings/agentBots/agentBot.routes.js

@@ -0,0 +1,40 @@
+import SettingsContent from '../Wrapper';
+const Bot = () => import('./Index.vue');
+const CsmlEditBot = () => import('./csml/Edit.vue');
+const CsmlNewBot = () => import('./csml/New.vue');
+import { frontendURL } from '../../../../helper/URLHelper';
+
+export default {
+  routes: [
+    {
+      path: frontendURL('accounts/:accountId/settings/agent-bots'),
+      roles: ['administrator'],
+      component: SettingsContent,
+      props: {
+        headerTitle: 'AGENT_BOTS.HEADER',
+        icon: 'bot',
+        showNewButton: false,
+      },
+      children: [
+        {
+          path: '',
+          name: 'agent_bots',
+          component: Bot,
+          roles: ['administrator'],
+        },
+        {
+          path: 'csml/new',
+          name: 'agent_bots_csml_new',
+          component: CsmlNewBot,
+          roles: ['administrator'],
+        },
+        {
+          path: 'csml/:botId',
+          name: 'agent_bots_csml_edit',
+          component: CsmlEditBot,
+          roles: ['administrator'],
+        },
+      ],
+    },
+  ],
+};

app/javascript/dashboard/routes/dashboard/settings/agentBots/csml/Edit.vue

@@ -0,0 +1,6 @@
+<template>
+  <div>Component to edit CSML Bots</div>
+</template>
+<script>
+export default {};
+</script>

app/javascript/dashboard/routes/dashboard/settings/agentBots/csml/New.vue

@@ -0,0 +1,6 @@
+<template>
+  <div>Component to create CSML Bots</div>
+</template>
+<script>
+export default {};
+</script>

app/javascript/dashboard/routes/dashboard/settings/inbox/FinishSetup.vue

@@ -20,11 +20,26 @@
           />
         </div>
         <div class="medium-6 small-offset-3">
+          <p class="config--label">
+            {{ $t('INBOX_MGMT.ADD.WHATSAPP.API_CALLBACK.WEBHOOK_URL') }}
+          </p>
           <woot-code
-            v-if="isAWhatsappWhatsappCloudInbox"
+            v-if="isWhatsAppCloudInbox"
             lang="html"
             :script="currentInbox.callback_webhook_url"
           />
+          <p class="config--label">
+            {{
+              $t(
+                'INBOX_MGMT.ADD.WHATSAPP.API_CALLBACK.WEBHOOK_VERIFICATION_TOKEN'
+              )
+            }}
+          </p>
+          <woot-code
+            v-if="isWhatsAppCloudInbox"
+            lang="html"
+            :script="currentInbox.provider_config.webhook_verify_token"
+          />
         </div>
         <div class="medium-6 small-offset-3">
           <woot-code
@@ -99,7 +114,7 @@ export default {
     isASmsInbox() {
       return this.currentInbox.channel_type === 'Channel::Sms';
     },
-    isAWhatsappWhatsappCloudInbox() {
+    isWhatsAppCloudInbox() {
       return (
         this.currentInbox.channel_type === 'Channel::Whatsapp' &&
         this.currentInbox.provider === 'whatsapp_cloud'
@@ -124,7 +139,7 @@ export default {
         )}`;
       }
 
-      if (this.isAWhatsappWhatsappCloudInbox) {
+      if (this.isWhatsAppCloudInbox) {
         return `${this.$t('INBOX_MGMT.FINISH.MESSAGE')}. ${this.$t(
           'INBOX_MGMT.ADD.WHATSAPP.API_CALLBACK.SUBTITLE'
         )}`;
@@ -159,4 +174,10 @@ export default {
 .settings-button {
   margin-right: var(--space-small);
 }
+
+.config--label {
+  color: var(--b-600);
+  font-weight: var(--font-weight-medium);
+  margin-top: var(--space-large);
+}
 </style>

app/javascript/dashboard/routes/dashboard/settings/inbox/channels/CloudWhatsapp.vue

@@ -85,25 +85,6 @@
       </label>
     </div>
 
-    <div class="medium-8 columns">
-      <label :class="{ error: $v.webhookVerifyToken.$error }">
-        <span>
-          {{ $t('INBOX_MGMT.ADD.WHATSAPP.WEBHOOK_VERIFY_TOKEN.LABEL') }}
-        </span>
-        <input
-          v-model.trim="webhookVerifyToken"
-          type="text"
-          :placeholder="
-            $t('INBOX_MGMT.ADD.WHATSAPP.WEBHOOK_VERIFY_TOKEN.PLACEHOLDER')
-          "
-          @blur="$v.webhookVerifyToken.$touch"
-        />
-        <span v-if="$v.webhookVerifyToken.$error" class="message">
-          {{ $t('INBOX_MGMT.ADD.WHATSAPP.WEBHOOK_VERIFY_TOKEN.ERROR') }}
-        </span>
-      </label>
-    </div>
-
     <div class="medium-12 columns">
       <woot-submit-button
         :loading="uiFlags.isCreating"
@@ -130,7 +111,6 @@ export default {
       apiKey: '',
       phoneNumberId: '',
       businessAccountId: '',
-      webhookVerifyToken: '',
     };
   },
   computed: {
@@ -142,7 +122,6 @@ export default {
     apiKey: { required },
     phoneNumberId: { required },
     businessAccountId: { required },
-    webhookVerifyToken: { required },
   },
   methods: {
     async createChannel() {
@@ -164,7 +143,6 @@ export default {
                 api_key: this.apiKey,
                 phone_number_id: this.phoneNumberId,
                 business_account_id: this.businessAccountId,
-                webhook_verify_token: this.webhookVerifyToken,
               },
             },
           }

app/javascript/dashboard/routes/dashboard/settings/macros/Index.vue

@@ -0,0 +1,11 @@
+<template>
+  <div>
+    Macros
+  </div>
+</template>
+
+<script>
+export default {};
+</script>
+
+<style></style>

app/javascript/dashboard/routes/dashboard/settings/macros/MacroEditor.vue

@@ -0,0 +1,9 @@
+<template>
+  <div>MacrosEditor</div>
+</template>
+
+<script>
+export default {};
+</script>
+
+<style></style>

app/javascript/dashboard/routes/dashboard/settings/macros/macros.routes.js

@@ -0,0 +1,38 @@
+import SettingsContent from '../Wrapper';
+import Macros from './Index';
+const MacroEditor = () => import('./MacroEditor');
+import { frontendURL } from 'dashboard/helper/URLHelper';
+
+export default {
+  routes: [
+    {
+      path: frontendURL('accounts/:accountId/settings/macros'),
+      component: SettingsContent,
+      props: {
+        headerTitle: 'MACROS.HEADER',
+        icon: 'flash-settings',
+        showNewButton: false,
+      },
+      children: [
+        {
+          path: '',
+          name: 'macros_wrapper',
+          component: Macros,
+          roles: ['administrator', 'agent'],
+        },
+        {
+          path: 'new',
+          name: 'macros_new',
+          component: MacroEditor,
+          roles: ['administrator', 'agent'],
+        },
+        {
+          path: ':macroId/edit',
+          name: 'macros_edit',
+          component: MacroEditor,
+          roles: ['administrator', 'agent'],
+        },
+      ],
+    },
+  ],
+};

app/javascript/dashboard/routes/dashboard/settings/settings.routes.js

@@ -1,19 +1,21 @@
 import { frontendURL } from '../../../helper/URLHelper';
 import account from './account/account.routes';
 import agent from './agents/agent.routes';
-import canned from './canned/canned.routes';
+import agentBot from './agentBots/agentBot.routes';
-import inbox from './inbox/inbox.routes';
-import integrations from './integrations/integrations.routes';
-import integrationapps from './integrationapps/integrations.routes';
-import labels from './labels/labels.routes';
-import profile from './profile/profile.routes';
-import reports from './reports/reports.routes';
-import campaigns from './campaigns/campaigns.routes';
-import teams from './teams/teams.routes';
 import attributes from './attributes/attributes.routes';
 import automation from './automation/automation.routes';
-import store from '../../../store';
 import billing from './billing/billing.routes';
+import campaigns from './campaigns/campaigns.routes';
+import canned from './canned/canned.routes';
+import inbox from './inbox/inbox.routes';
+import integrationapps from './integrationapps/integrations.routes';
+import integrations from './integrations/integrations.routes';
+import labels from './labels/labels.routes';
+import macros from './macros/macros.routes';
+import profile from './profile/profile.routes';
+import reports from './reports/reports.routes';
+import store from '../../../store';
+import teams from './teams/teams.routes';
 
 export default {
   routes: [
@@ -30,6 +32,7 @@ export default {
     },
     ...account.routes,
     ...agent.routes,
+    ...agentBot.routes,
     ...attributes.routes,
     ...automation.routes,
     ...billing.routes,
@@ -39,6 +42,7 @@ export default {
     ...integrationapps.routes,
     ...integrations.routes,
     ...labels.routes,
+    ...macros.routes,
     ...profile.routes,
     ...reports.routes,
     ...teams.routes,

app/javascript/dashboard/store/index.js

@@ -3,6 +3,7 @@ import Vuex from 'vuex';
 
 import accounts from './modules/accounts';
 import agents from './modules/agents';
+import agentBots from './modules/agentBots';
 import attributes from './modules/attributes';
 import auth from './modules/auth';
 import automations from './modules/automations';
@@ -44,6 +45,7 @@ export default new Vuex.Store({
   modules: {
     accounts,
     agents,
+    agentBots,
     attributes,
     auth,
     automations,

app/javascript/dashboard/store/modules/agentBots.js

@@ -0,0 +1,107 @@
+import * as MutationHelpers from 'shared/helpers/vuex/mutationHelpers';
+import types from '../mutation-types';
+import AgentBotsAPI from '../../api/agentBots';
+import { throwErrorMessage } from '../utils/api';
+
+export const state = {
+  records: [],
+  uiFlags: {
+    isFetching: false,
+    isFetchingItem: false,
+    isCreating: false,
+    isDeleting: false,
+    isUpdating: false,
+  },
+};
+
+export const getters = {
+  getBots($state) {
+    return $state.records;
+  },
+  getUIFlags($state) {
+    return $state.uiFlags;
+  },
+  getBot: $state => botId => {
+    const [bot] = $state.records.filter(record => record.id === Number(botId));
+    return bot || {};
+  },
+};
+
+export const actions = {
+  get: async ({ commit }) => {
+    commit(types.SET_AGENT_BOT_UI_FLAG, { isFetching: true });
+    try {
+      const response = await AgentBotsAPI.get();
+      commit(types.SET_AGENT_BOTS, response.data);
+    } catch (error) {
+      // Ignore error
+    } finally {
+      commit(types.SET_AGENT_BOT_UI_FLAG, { isFetching: false });
+    }
+  },
+  create: async ({ commit }, agentBotObj) => {
+    commit(types.SET_AGENT_BOT_UI_FLAG, { isCreating: true });
+    try {
+      const response = await AgentBotsAPI.create(agentBotObj);
+      commit(types.ADD_AGENT_BOT, response.data);
+    } catch (error) {
+      throwErrorMessage(error);
+    } finally {
+      commit(types.SET_AGENT_BOT_UI_FLAG, { isCreating: false });
+    }
+  },
+  update: async ({ commit }, { id, ...agentBotObj }) => {
+    commit(types.SET_AGENT_BOT_UI_FLAG, { isUpdating: true });
+    try {
+      const response = await AgentBotsAPI.update(id, agentBotObj);
+      commit(types.EDIT_AGENT_BOT, response.data);
+    } catch (error) {
+      throwErrorMessage(error);
+    } finally {
+      commit(types.SET_AGENT_BOT_UI_FLAG, { isUpdating: false });
+    }
+  },
+  delete: async ({ commit }, id) => {
+    commit(types.SET_AGENT_BOT_UI_FLAG, { isDeleting: true });
+    try {
+      await AgentBotsAPI.delete(id);
+      commit(types.DELETE_AGENT_BOT, id);
+    } catch (error) {
+      throwErrorMessage(error);
+    } finally {
+      commit(types.SET_AGENT_BOT_UI_FLAG, { isDeleting: false });
+    }
+  },
+  show: async ({ commit }, id) => {
+    commit(types.SET_AGENT_BOT_UI_FLAG, { isFetchingItem: true });
+    try {
+      const { data } = await AgentBotsAPI.show(id);
+      commit(types.DELETE_AGENT_BOT, data);
+    } catch (error) {
+      throwErrorMessage(error);
+    } finally {
+      commit(types.SET_AGENT_BOT_UI_FLAG, { isFetchingItem: false });
+    }
+  },
+};
+
+export const mutations = {
+  [types.SET_AGENT_BOT_UI_FLAG]($state, data) {
+    $state.uiFlags = {
+      ...$state.uiFlags,
+      ...data,
+    };
+  },
+  [types.ADD_AGENT_BOT]: MutationHelpers.create,
+  [types.SET_AGENT_BOTS]: MutationHelpers.set,
+  [types.EDIT_AGENT_BOT]: MutationHelpers.update,
+  [types.DELETE_AGENT_BOT]: MutationHelpers.destroy,
+};
+
+export default {
+  namespaced: true,
+  actions,
+  state,
+  getters,
+  mutations,
+};

app/javascript/dashboard/store/modules/macros.js

@@ -0,0 +1,117 @@
+import * as MutationHelpers from 'shared/helpers/vuex/mutationHelpers';
+import types from '../mutation-types';
+import MacrosAPI from '../../api/macros';
+import { throwErrorMessage } from '../utils/api';
+
+export const state = {
+  records: [],
+  uiFlags: {
+    isFetchingItem: false,
+    isFetching: false,
+    isCreating: false,
+    isDeleting: false,
+    isUpdating: false,
+    isExecuting: false,
+  },
+};
+
+export const getters = {
+  getMacros($state) {
+    return $state.records;
+  },
+  getMacro: $state => id => {
+    return $state.records.find(record => record.id === Number(id));
+  },
+  getUIFlags($state) {
+    return $state.uiFlags;
+  },
+};
+
+export const actions = {
+  get: async function getMacros({ commit }) {
+    commit(types.SET_MACROS_UI_FLAG, { isFetching: true });
+    try {
+      const response = await MacrosAPI.get();
+      commit(types.SET_MACROS, response.data.payload);
+    } catch (error) {
+      // Ignore error
+    } finally {
+      commit(types.SET_MACROS_UI_FLAG, { isFetching: false });
+    }
+  },
+  getSingleMacro: async function getMacroById({ commit }, macroId) {
+    commit(types.SET_MACROS_UI_FLAG, { isFetchingItem: true });
+    try {
+      const response = await MacrosAPI.show(macroId);
+      commit(types.ADD_MACRO, response.data.payload);
+    } catch (error) {
+      // Ignore error
+    } finally {
+      commit(types.SET_MACROS_UI_FLAG, { isFetchingItem: false });
+    }
+  },
+  create: async function createMacro({ commit }, macrosObj) {
+    commit(types.SET_MACROS_UI_FLAG, { isCreating: true });
+    try {
+      const response = await MacrosAPI.create(macrosObj);
+      commit(types.ADD_MACRO, response.data.payload);
+    } catch (error) {
+      throwErrorMessage(error);
+    } finally {
+      commit(types.SET_MACROS_UI_FLAG, { isCreating: false });
+    }
+  },
+  execute: async function executeMacro({ commit }, macrosObj) {
+    commit(types.SET_MACROS_UI_FLAG, { isExecuting: true });
+    try {
+      await MacrosAPI.executeMacro(macrosObj);
+    } catch (error) {
+      throwErrorMessage(error);
+    } finally {
+      commit(types.SET_MACROS_UI_FLAG, { isExecuting: false });
+    }
+  },
+  update: async ({ commit }, { id, ...updateObj }) => {
+    commit(types.SET_MACROS_UI_FLAG, { isUpdating: true });
+    try {
+      const response = await MacrosAPI.update(id, updateObj);
+      commit(types.EDIT_MACRO, response.data.payload);
+    } catch (error) {
+      throwErrorMessage(error);
+    } finally {
+      commit(types.SET_MACROS_UI_FLAG, { isUpdating: false });
+    }
+  },
+  delete: async ({ commit }, id) => {
+    commit(types.SET_MACROS_UI_FLAG, { isDeleting: true });
+    try {
+      await MacrosAPI.delete(id);
+      commit(types.DELETE_MACRO, id);
+    } catch (error) {
+      throwErrorMessage(error);
+    } finally {
+      commit(types.SET_MACROS_UI_FLAG, { isDeleting: false });
+    }
+  },
+};
+
+export const mutations = {
+  [types.SET_MACROS_UI_FLAG]($state, data) {
+    $state.uiFlags = {
+      ...$state.uiFlags,
+      ...data,
+    };
+  },
+  [types.ADD_MACRO]: MutationHelpers.setSingleRecord,
+  [types.SET_MACROS]: MutationHelpers.set,
+  [types.EDIT_MACRO]: MutationHelpers.update,
+  [types.DELETE_MACRO]: MutationHelpers.destroy,
+};
+
+export default {
+  namespaced: true,
+  actions,
+  state,
+  getters,
+  mutations,
+};

app/javascript/dashboard/store/modules/specs/agentBots/actions.spec.js

@@ -0,0 +1,93 @@
+import axios from 'axios';
+import { actions } from '../../agentBots';
+import types from '../../../mutation-types';
+import { agentBotRecords } from './fixtures';
+
+const commit = jest.fn();
+global.axios = axios;
+jest.mock('axios');
+
+describe('#actions', () => {
+  describe('#get', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.get.mockResolvedValue({ data: agentBotRecords });
+      await actions.get({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.SET_AGENT_BOT_UI_FLAG, { isFetching: true }],
+        [types.SET_AGENT_BOTS, agentBotRecords],
+        [types.SET_AGENT_BOT_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.get.mockRejectedValue({ message: 'Incorrect header' });
+      await actions.get({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.SET_AGENT_BOT_UI_FLAG, { isFetching: true }],
+        [types.SET_AGENT_BOT_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+  });
+  describe('#create', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.post.mockResolvedValue({ data: agentBotRecords[0] });
+      await actions.create({ commit }, agentBotRecords[0]);
+      expect(commit.mock.calls).toEqual([
+        [types.SET_AGENT_BOT_UI_FLAG, { isCreating: true }],
+        [types.ADD_AGENT_BOT, agentBotRecords[0]],
+        [types.SET_AGENT_BOT_UI_FLAG, { isCreating: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.post.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(actions.create({ commit })).rejects.toThrow(Error);
+      expect(commit.mock.calls).toEqual([
+        [types.SET_AGENT_BOT_UI_FLAG, { isCreating: true }],
+        [types.SET_AGENT_BOT_UI_FLAG, { isCreating: false }],
+      ]);
+    });
+  });
+
+  describe('#update', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.patch.mockResolvedValue({ data: agentBotRecords[0] });
+      await actions.update({ commit }, agentBotRecords[0]);
+      expect(commit.mock.calls).toEqual([
+        [types.SET_AGENT_BOT_UI_FLAG, { isUpdating: true }],
+        [types.EDIT_AGENT_BOT, agentBotRecords[0]],
+        [types.SET_AGENT_BOT_UI_FLAG, { isUpdating: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.patch.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(
+        actions.update({ commit }, agentBotRecords[0])
+      ).rejects.toThrow(Error);
+      expect(commit.mock.calls).toEqual([
+        [types.SET_AGENT_BOT_UI_FLAG, { isUpdating: true }],
+        [types.SET_AGENT_BOT_UI_FLAG, { isUpdating: false }],
+      ]);
+    });
+  });
+
+  describe('#delete', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.delete.mockResolvedValue({ data: agentBotRecords[0] });
+      await actions.delete({ commit }, agentBotRecords[0].id);
+      expect(commit.mock.calls).toEqual([
+        [types.SET_AGENT_BOT_UI_FLAG, { isDeleting: true }],
+        [types.DELETE_AGENT_BOT, agentBotRecords[0].id],
+        [types.SET_AGENT_BOT_UI_FLAG, { isDeleting: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.delete.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(
+        actions.delete({ commit }, agentBotRecords[0].id)
+      ).rejects.toThrow(Error);
+      expect(commit.mock.calls).toEqual([
+        [types.SET_AGENT_BOT_UI_FLAG, { isDeleting: true }],
+        [types.SET_AGENT_BOT_UI_FLAG, { isDeleting: false }],
+      ]);
+    });
+  });
+});

app/javascript/dashboard/store/modules/specs/agentBots/fixtures.js

@@ -0,0 +1,15 @@
+export const agentBotRecords = [
+  {
+    id: 11,
+    name: 'Agent Bot 11',
+    description: 'Agent Bot Description',
+    type: 'csml',
+  },
+
+  {
+    id: 12,
+    name: 'Agent Bot 12',
+    description: 'Agent Bot Description 12',
+    type: 'csml',
+  },
+];

app/javascript/dashboard/store/modules/specs/agentBots/getters.spec.js

@@ -0,0 +1,31 @@
+import { getters } from '../../agentBots';
+import { agentBotRecords } from './fixtures';
+
+describe('#getters', () => {
+  it('getBots', () => {
+    const state = { records: agentBotRecords };
+    expect(getters.getBots(state)).toEqual(agentBotRecords);
+  });
+
+  it('getBot', () => {
+    const state = { records: agentBotRecords };
+    expect(getters.getBot(state)(11)).toEqual(agentBotRecords[0]);
+  });
+
+  it('getUIFlags', () => {
+    const state = {
+      uiFlags: {
+        isFetching: true,
+        isCreating: false,
+        isUpdating: false,
+        isDeleting: false,
+      },
+    };
+    expect(getters.getUIFlags(state)).toEqual({
+      isFetching: true,
+      isCreating: false,
+      isUpdating: false,
+      isDeleting: false,
+    });
+  });
+});

app/javascript/dashboard/store/modules/specs/agentBots/mutations.spec.js

@@ -0,0 +1,44 @@
+import types from '../../../mutation-types';
+import { mutations } from '../../agentBots';
+import { agentBotRecords } from './fixtures';
+
+describe('#mutations', () => {
+  describe('#SET_AGENT_BOT_UI_FLAG', () => {
+    it('set uiFlags', () => {
+      const state = { uiFlags: { isFetchingItem: false } };
+      mutations[types.SET_AGENT_BOT_UI_FLAG](state, { isFetchingItem: true });
+      expect(state.uiFlags.isFetchingItem).toEqual(true);
+    });
+  });
+  describe('#SET_AGENT_BOTS', () => {
+    it('set agent bot records', () => {
+      const state = { records: [] };
+      mutations[types.SET_AGENT_BOTS](state, agentBotRecords);
+      expect(state.records).toEqual(agentBotRecords);
+    });
+  });
+  describe('#ADD_AGENT_BOT', () => {
+    it('push newly created bot to the store', () => {
+      const state = { records: [agentBotRecords[0]] };
+      mutations[types.ADD_AGENT_BOT](state, agentBotRecords[1]);
+      expect(state.records).toEqual([agentBotRecords[0], agentBotRecords[1]]);
+    });
+  });
+  describe('#EDIT_AGENT_BOT', () => {
+    it('update agent bot record', () => {
+      const state = { records: [agentBotRecords[0]] };
+      mutations[types.EDIT_AGENT_BOT](state, {
+        id: 11,
+        name: 'agent-bot-11',
+      });
+      expect(state.records[0].name).toEqual('agent-bot-11');
+    });
+  });
+  describe('#DELETE_AGENT_BOT', () => {
+    it('delete agent bot record', () => {
+      const state = { records: [agentBotRecords[0]] };
+      mutations[types.DELETE_AGENT_BOT](state, agentBotRecords[0]);
+      expect(state.records).toEqual([agentBotRecords[0]]);
+    });
+  });
+});

app/javascript/dashboard/store/modules/specs/macros/actions.spec.js

@@ -0,0 +1,151 @@
+import axios from 'axios';
+import { actions } from '../../macros';
+import * as types from '../../../mutation-types';
+import macrosList from './fixtures';
+
+const commit = jest.fn();
+global.axios = axios;
+jest.mock('axios');
+
+describe('#actions', () => {
+  describe('#get', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.get.mockResolvedValue({ data: { payload: macrosList } });
+      await actions.get({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isFetching: true }],
+        [types.default.SET_MACROS, macrosList],
+        [types.default.SET_MACROS_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.get.mockRejectedValue({ message: 'Incorrect header' });
+      await actions.get({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isFetching: true }],
+        [types.default.SET_MACROS_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+  });
+
+  describe('#getMacroById', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.get.mockResolvedValue({ data: { payload: macrosList[0] } });
+      await actions.getSingleMacro({ commit }, 22);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isFetchingItem: true }],
+        [types.default.ADD_MACRO, macrosList[0]],
+        [types.default.SET_MACROS_UI_FLAG, { isFetchingItem: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.get.mockRejectedValue({ message: 'Incorrect header' });
+      await actions.getSingleMacro({ commit }, 22);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isFetchingItem: true }],
+        [types.default.SET_MACROS_UI_FLAG, { isFetchingItem: false }],
+      ]);
+    });
+  });
+
+  describe('#create', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.post.mockResolvedValue({ data: { payload: macrosList[0] } });
+      await actions.create({ commit }, macrosList[0]);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isCreating: true }],
+        [types.default.ADD_MACRO, macrosList[0]],
+        [types.default.SET_MACROS_UI_FLAG, { isCreating: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.post.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(actions.create({ commit })).rejects.toThrow(Error);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isCreating: true }],
+        [types.default.SET_MACROS_UI_FLAG, { isCreating: false }],
+      ]);
+    });
+  });
+
+  describe('#execute', () => {
+    const macroId = 12;
+    const conversationIds = [1];
+    it('sends correct actions if API is success', async () => {
+      axios.post.mockResolvedValue({ data: null });
+      await actions.execute(
+        { commit },
+        {
+          macroId,
+          conversationIds,
+        }
+      );
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isExecuting: true }],
+        [types.default.SET_MACROS_UI_FLAG, { isExecuting: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.post.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(
+        actions.execute(
+          { commit },
+          {
+            macroId,
+            conversationIds,
+          }
+        )
+      ).rejects.toThrow(Error);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isExecuting: true }],
+        [types.default.SET_MACROS_UI_FLAG, { isExecuting: false }],
+      ]);
+    });
+  });
+
+  describe('#update', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.patch.mockResolvedValue({
+        data: { payload: macrosList[0] },
+      });
+      await actions.update({ commit }, macrosList[0]);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isUpdating: true }],
+        [types.default.EDIT_MACRO, macrosList[0]],
+        [types.default.SET_MACROS_UI_FLAG, { isUpdating: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.patch.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(actions.update({ commit }, macrosList[0])).rejects.toThrow(
+        Error
+      );
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isUpdating: true }],
+        [types.default.SET_MACROS_UI_FLAG, { isUpdating: false }],
+      ]);
+    });
+  });
+
+  describe('#delete', () => {
+    it('sends correct actions if API is success', async () => {
+      axios.delete.mockResolvedValue({ data: macrosList[0] });
+      await actions.delete({ commit }, macrosList[0].id);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isDeleting: true }],
+        [types.default.DELETE_MACRO, macrosList[0].id],
+        [types.default.SET_MACROS_UI_FLAG, { isDeleting: false }],
+      ]);
+    });
+    it('sends correct actions if API is error', async () => {
+      axios.delete.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(
+        actions.delete({ commit }, macrosList[0].id)
+      ).rejects.toThrow(Error);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_MACROS_UI_FLAG, { isDeleting: true }],
+        [types.default.SET_MACROS_UI_FLAG, { isDeleting: false }],
+      ]);
+    });
+  });
+});

app/javascript/dashboard/store/modules/specs/macros/fixtures.js

@@ -0,0 +1,135 @@
+export default [
+  {
+    id: 22,
+    name: 'Assign billing label and sales team and message user',
+    visibility: 'global',
+    created_by: {
+      id: 1,
+      account_id: 1,
+      availability_status: 'online',
+      auto_offline: true,
+      confirmed: true,
+      email: 'john@acme.inc',
+      available_name: 'Fayaz Ahmed',
+      name: 'Fayaz Ahmed',
+      role: 'administrator',
+      thumbnail:
+        'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBUUT09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--16c85844c93f9c139deb782137b49c87c9bc871c/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2QzNKbGMybDZaVWtpRERJMU1IZ3lOVEFHT3daVSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--e0e35266e8ed66e90c51be02408be8a022aca545/memoji.png',
+    },
+    updated_by: {
+      id: 1,
+      account_id: 1,
+      availability_status: 'online',
+      auto_offline: true,
+      confirmed: true,
+      email: 'john@acme.inc',
+      available_name: 'Fayaz Ahmed',
+      name: 'Fayaz Ahmed',
+      role: 'administrator',
+      thumbnail:
+        'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBUUT09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--16c85844c93f9c139deb782137b49c87c9bc871c/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2QzNKbGMybDZaVWtpRERJMU1IZ3lOVEFHT3daVSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--e0e35266e8ed66e90c51be02408be8a022aca545/memoji.png',
+    },
+    account_id: 1,
+    actions: [
+      {
+        action_name: 'add_label',
+        action_params: ['sales', 'billing'],
+      },
+      {
+        action_name: 'assign_team',
+        action_params: [1],
+      },
+      {
+        action_name: 'send_message',
+        action_params: [
+          "Thank you for reaching out, we're looking into this on priority and we'll get back to you asap.",
+        ],
+      },
+    ],
+  },
+  {
+    id: 23,
+    name: 'Assign label priority and send email to team',
+    visibility: 'global',
+    created_by: {
+      id: 1,
+      account_id: 1,
+      availability_status: 'online',
+      auto_offline: true,
+      confirmed: true,
+      email: 'john@acme.inc',
+      available_name: 'Fayaz Ahmed',
+      name: 'Fayaz Ahmed',
+      role: 'administrator',
+      thumbnail:
+        'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBUUT09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--16c85844c93f9c139deb782137b49c87c9bc871c/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2QzNKbGMybDZaVWtpRERJMU1IZ3lOVEFHT3daVSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--e0e35266e8ed66e90c51be02408be8a022aca545/memoji.png',
+    },
+    updated_by: {
+      id: 1,
+      account_id: 1,
+      availability_status: 'online',
+      auto_offline: true,
+      confirmed: true,
+      email: 'john@acme.inc',
+      available_name: 'Fayaz Ahmed',
+      name: 'Fayaz Ahmed',
+      role: 'administrator',
+      thumbnail:
+        'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBUUT09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--16c85844c93f9c139deb782137b49c87c9bc871c/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2QzNKbGMybDZaVWtpRERJMU1IZ3lOVEFHT3daVSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--e0e35266e8ed66e90c51be02408be8a022aca545/memoji.png',
+    },
+    account_id: 1,
+    actions: [
+      {
+        action_name: 'add_label',
+        action_params: ['priority'],
+      },
+      {
+        action_name: 'send_email_to_team',
+        action_params: [
+          {
+            message: 'Hello team,\n\nThis looks important, please take look.',
+            team_ids: [1],
+          },
+        ],
+      },
+    ],
+  },
+  {
+    id: 25,
+    name: 'Webhook',
+    visibility: 'global',
+    created_by: {
+      id: 1,
+      account_id: 1,
+      availability_status: 'online',
+      auto_offline: true,
+      confirmed: true,
+      email: 'john@acme.inc',
+      available_name: 'Fayaz Ahmed',
+      name: 'Fayaz Ahmed',
+      role: 'administrator',
+      thumbnail:
+        'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBUUT09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--16c85844c93f9c139deb782137b49c87c9bc871c/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2QzNKbGMybDZaVWtpRERJMU1IZ3lOVEFHT3daVSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--e0e35266e8ed66e90c51be02408be8a022aca545/memoji.png',
+    },
+    updated_by: {
+      id: 1,
+      account_id: 1,
+      availability_status: 'online',
+      auto_offline: true,
+      confirmed: true,
+      email: 'john@acme.inc',
+      available_name: 'Fayaz Ahmed',
+      name: 'Fayaz Ahmed',
+      role: 'administrator',
+      thumbnail:
+        'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBUUT09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--16c85844c93f9c139deb782137b49c87c9bc871c/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2QzNKbGMybDZaVWtpRERJMU1IZ3lOVEFHT3daVSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--e0e35266e8ed66e90c51be02408be8a022aca545/memoji.png',
+    },
+    account_id: 1,
+    actions: [
+      {
+        action_name: 'send_webhook_event',
+        action_params: ['https://google.com'],
+      },
+    ],
+  },
+];

app/javascript/dashboard/store/modules/specs/macros/getters.spec.js

@@ -0,0 +1,32 @@
+import { getters } from '../../macros';
+import macros from './fixtures';
+describe('#getters', () => {
+  it('getMacros', () => {
+    const state = { records: macros };
+    expect(getters.getMacros(state)).toEqual(macros);
+  });
+
+  it('getMacro', () => {
+    const state = { records: macros };
+    expect(getters.getMacro(state)(22)).toEqual(macros[0]);
+  });
+
+  it('getUIFlags', () => {
+    const state = {
+      uiFlags: {
+        isFetching: true,
+        isCreating: false,
+        isUpdating: false,
+        isDeleting: false,
+        isExecuting: false,
+      },
+    };
+    expect(getters.getUIFlags(state)).toEqual({
+      isFetching: true,
+      isCreating: false,
+      isUpdating: false,
+      isDeleting: false,
+      isExecuting: false,
+    });
+  });
+});

app/javascript/dashboard/store/modules/specs/macros/mutations.spec.js

@@ -0,0 +1,38 @@
+import types from '../../../mutation-types';
+import { mutations } from '../../macros';
+import macros from './fixtures';
+describe('#mutations', () => {
+  describe('#SET_MACROS', () => {
+    it('set macrtos records', () => {
+      const state = { records: [] };
+      mutations[types.SET_MACROS](state, macros);
+      expect(state.records).toEqual(macros);
+    });
+  });
+
+  describe('#ADD_MACRO', () => {
+    it('push newly created macro to the store', () => {
+      const state = { records: [macros[0]] };
+      mutations[types.ADD_MACRO](state, macros[1]);
+      expect(state.records).toEqual([macros[0], macros[1]]);
+    });
+  });
+
+  describe('#EDIT_MACRO', () => {
+    it('update macro record', () => {
+      const state = { records: [macros[0]] };
+      mutations[types.EDIT_MACRO](state, macros[0]);
+      expect(state.records[0].name).toEqual(
+        'Assign billing label and sales team and message user'
+      );
+    });
+  });
+
+  describe('#DELETE_MACRO', () => {
+    it('delete macro record', () => {
+      const state = { records: [macros[0]] };
+      mutations[types.DELETE_MACRO](state, 22);
+      expect(state.records).toEqual([]);
+    });
+  });
+});

app/javascript/dashboard/store/mutation-types.js

@@ -245,4 +245,18 @@ export default {
   UPDATE_CATEGORY: 'UPDATE_CATEGORY',
   REMOVE_CATEGORY: 'REMOVE_CATEGORY',
   REMOVE_CATEGORY_ID: 'REMOVE_CATEGORY_ID',
+
+  // Agent Bots
+  SET_AGENT_BOT_UI_FLAG: 'SET_AGENT_BOT_UI_FLAG',
+  SET_AGENT_BOTS: 'SET_AGENT_BOTS',
+  ADD_AGENT_BOT: 'ADD_AGENT_BOT',
+  EDIT_AGENT_BOT: 'EDIT_AGENT_BOT',
+  DELETE_AGENT_BOT: 'DELETE_AGENT_BOT',
+
+  // MACROS
+  SET_MACROS_UI_FLAG: 'SET_MACROS_UI_FLAG',
+  SET_MACROS: 'SET_MACROS',
+  ADD_MACRO: 'ADD_MACRO',
+  EDIT_MACRO: 'EDIT_MACRO',
+  DELETE_MACRO: 'DELETE_MACRO',
 };

app/javascript/shared/components/FluentIcon/dashboard-icons.json

@@ -29,6 +29,7 @@
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   ],
   "book-open-globe-outline": "M3.5 5.75a.25.25 0 0 1 .25-.25H10c.69 0 1.25.56 1.25 1.25v8.959a6.49 6.49 0 0 1 1.5-2.646V6.75c0-.69.56-1.25 1.25-1.25h6.25a.25.25 0 0 1 .25.25v5.982A6.518 6.518 0 0 1 22 12.81V5.75A1.75 1.75 0 0 0 20.25 4H14c-.788 0-1.499.331-2 .863A2.742 2.742 0 0 0 10 4H3.75A1.75 1.75 0 0 0 2 5.75v12.5c0 .966.784 1.75 1.75 1.75H10c.495 0 .96-.13 1.36-.36a6.473 6.473 0 0 1-.343-1.663A1.248 1.248 0 0 1 10 18.5H3.75a.25.25 0 0 1-.25-.25V5.75ZM16.007 17c.04-1.415.248-2.669.553-3.585.171-.513.364-.893.554-1.134.195-.247.329-.281.386-.281.057 0 .192.034.386.281.19.241.383.62.554 1.134.305.916.513 2.17.553 3.585h-2.986Zm-.396-3.9c.108-.323.23-.622.368-.887A5.504 5.504 0 0 0 12.023 17h2.984c.04-1.5.26-2.866.604-3.9Zm3.778 0a6.133 6.133 0 0 0-.368-.887A5.504 5.504 0 0 1 22.978 17h-2.985c-.04-1.5-.26-2.866-.604-3.9Zm.604 4.9h2.985a5.504 5.504 0 0 1-3.957 4.787c.138-.265.26-.564.368-.886.345-1.035.564-2.4.604-3.901Zm-2.107 4.719c-.194.247-.329.281-.386.281-.057 0-.191-.034-.386-.281-.19-.241-.383-.62-.554-1.135-.305-.915-.513-2.17-.553-3.584h2.986c-.04 1.415-.248 2.669-.553 3.584-.171.514-.364.894-.554 1.135ZM12.023 18a5.504 5.504 0 0 0 3.956 4.787 6.133 6.133 0 0 1-.367-.886c-.346-1.035-.565-2.4-.605-3.901h-2.984Z",
+  "bot-outline": "M17.753 14a2.25 2.25 0 0 1 2.25 2.25v.905a3.75 3.75 0 0 1-1.307 2.846C17.13 21.345 14.89 22 12 22c-2.89 0-5.128-.656-6.691-2a3.75 3.75 0 0 1-1.306-2.843v-.908A2.25 2.25 0 0 1 6.253 14h11.5Zm0 1.5h-11.5a.75.75 0 0 0-.75.75v.908c0 .655.286 1.278.784 1.706C7.545 19.945 9.44 20.502 12 20.502c2.56 0 4.458-.557 5.719-1.64a2.25 2.25 0 0 0 .784-1.706v-.906a.75.75 0 0 0-.75-.75ZM11.898 2.008 12 2a.75.75 0 0 1 .743.648l.007.102V3.5h3.5a2.25 2.25 0 0 1 2.25 2.25v4.505a2.25 2.25 0 0 1-2.25 2.25h-8.5a2.25 2.25 0 0 1-2.25-2.25V5.75A2.25 2.25 0 0 1 7.75 3.5h3.5v-.749a.75.75 0 0 1 .648-.743L12 2l-.102.007ZM16.25 5h-8.5a.75.75 0 0 0-.75.75v4.505c0 .414.336.75.75.75h8.5a.75.75 0 0 0 .75-.75V5.75a.75.75 0 0 0-.75-.75Zm-6.5 1.5a1.25 1.25 0 1 1 0 2.5 1.25 1.25 0 0 1 0-2.5Zm4.492 0a1.25 1.25 0 1 1 0 2.499 1.25 1.25 0 0 1 0-2.499Z",
   "building-bank-outline": "M13.032 2.325a1.75 1.75 0 0 0-2.064 0L3.547 7.74c-.978.713-.473 2.26.736 2.26H4.5v5.8A2.75 2.75 0 0 0 3 18.25v1.5c0 .413.336.75.75.75h16.5a.75.75 0 0 0 .75-.75v-1.5a2.75 2.75 0 0 0-1.5-2.45V10h.217c1.21 0 1.713-1.547.736-2.26l-7.421-5.416Zm-1.18 1.211a.25.25 0 0 1 .295 0L18.95 8.5H5.05l6.803-4.964ZM18 10v5.5h-2V10h2Zm-3.5 0v5.5h-1.75V10h1.75Zm-3.25 0v5.5H9.5V10h1.75Zm-5.5 7h12.5c.69 0 1.25.56 1.25 1.25V19h-15v-.75c0-.69.56-1.25 1.25-1.25ZM6 15.5V10h2v5.5H6Z",
   "calendar-clock-outline": [
     "M21 6.25A3.25 3.25 0 0 0 17.75 3H6.25A3.25 3.25 0 0 0 3 6.25v11.5A3.25 3.25 0 0 0 6.25 21h5.772a6.471 6.471 0 0 1-.709-1.5H6.25a1.75 1.75 0 0 1-1.75-1.75V8.5h15v2.813a6.471 6.471 0 0 1 1.5.709V6.25ZM6.25 4.5h11.5c.966 0 1.75.784 1.75 1.75V7h-15v-.75c0-.966.784-1.75 1.75-1.75Z",
@@ -79,6 +80,7 @@
   "filter-outline": "M13.5 16a.75.75 0 0 1 0 1.5h-3a.75.75 0 0 1 0-1.5h3Zm3-5a.75.75 0 0 1 0 1.5h-9a.75.75 0 0 1 0-1.5h9Zm3-5a.75.75 0 0 1 0 1.5h-15a.75.75 0 0 1 0-1.5h15Z",
   "file-upload-outline": "M6 2a2 2 0 0 0-2 2v5.207a5.48 5.48 0 0 1 1-.185V4a1 1 0 0 1 1-1h4v3.5A1.5 1.5 0 0 0 11.5 8H15v8a1 1 0 0 1-1 1h-3.6a5.507 5.507 0 0 1-.657 1H14a2 2 0 0 0 2-2V7.414a1.5 1.5 0 0 0-.44-1.06l-3.914-3.915A1.5 1.5 0 0 0 10.586 2H6Zm8.793 5H11.5a.5.5 0 0 1-.5-.5V3.207L14.793 7ZM5.5 19a4.5 4.5 0 1 0 0-9a4.5 4.5 0 0 0 0 9Zm2.354-4.854a.5.5 0 1 1-.708.708L6 13.707V16.5a.5.5 0 0 1-1 0v-2.793l-1.146 1.147a.5.5 0 1 1-.708-.707l2-2A.5.5 0 0 1 5.497 12h.006a.498.498 0 0 1 .348.144l.003.003l2 2Z",
   "flash-on-outline": "m8.294 14-1.767 7.068c-.187.746.736 1.256 1.269.701L19.79 9.27A.75.75 0 0 0 19.25 8h-4.46l1.672-5.013A.75.75 0 0 0 15.75 2h-7a.75.75 0 0 0-.721.544l-3 10.5A.75.75 0 0 0 5.75 14h2.544Zm4.745-5.487a.75.75 0 0 0 .711.987h3.74l-8.824 9.196 1.316-5.264a.75.75 0 0 0-.727-.932h-2.51l2.57-9h5.394l-1.67 5.013Z",
+  "flash-settings-outline": "M6.19 2.77c.13-.455.547-.77 1.02-.77h5.25c.724 0 1.236.71 1.007 1.398l-.002.008L12.204 7h2.564c.946 0 1.407 1.144.766 1.811l-.003.004l-.237.242a5.545 5.545 0 0 0-1.374-.027l.894-.912a.056.056 0 0 0 .017-.032a.084.084 0 0 0-.007-.044a.079.079 0 0 0-.025-.034c-.005-.004-.013-.008-.031-.008h-3.27a.5.5 0 0 1-.471-.666L12.52 3.08a.062.062 0 0 0-.06-.08H7.211a.062.062 0 0 0-.06.045l-2.25 7.874c-.01.04.019.08.06.08H6.87a.5.5 0 0 1 .485.62l-1.325 5.3a.086.086 0 0 0-.003.03a.02.02 0 0 0 .003.011a.08.08 0 0 0 .072.04a.03.03 0 0 0 .01-.004a.087.087 0 0 0 .024-.018l.003-.004l2.882-2.94a5.573 5.573 0 0 0 .054 1.372l-2.22 2.267c-.754.782-2.059.06-1.795-.996l1.17-4.679H4.96a1.062 1.062 0 0 1-1.021-1.354l2.25-7.873Zm5.877 8.673a2 2 0 0 1-1.431 2.478l-.461.118a4.702 4.702 0 0 0 .01 1.016l.35.083a2 2 0 0 1 1.456 2.519l-.127.422c.257.204.537.378.835.518l.325-.344a2 2 0 0 1 2.91.002l.337.358c.292-.135.568-.302.822-.498l-.157-.556a2 2 0 0 1 1.431-2.479l.46-.117a4.702 4.702 0 0 0-.01-1.017l-.348-.082a2 2 0 0 1-1.456-2.52l.126-.421a4.32 4.32 0 0 0-.835-.519l-.325.344a2 2 0 0 1-2.91-.001l-.337-.358a4.316 4.316 0 0 0-.821.497l.156.557ZM14.5 15.5a1 1 0 1 1 0-2a1 1 0 0 1 0 2Z",
   "folder-outline": "M8.207 4c.46 0 .908.141 1.284.402l.156.12L12.022 6.5h7.728a2.25 2.25 0 0 1 2.229 1.938l.016.158.005.154v9a2.25 2.25 0 0 1-2.096 2.245L19.75 20H4.25a2.25 2.25 0 0 1-2.245-2.096L2 17.75V6.25a2.25 2.25 0 0 1 2.096-2.245L4.25 4h3.957Zm1.44 5.979a2.25 2.25 0 0 1-1.244.512l-.196.009-4.707-.001v7.251c0 .38.282.694.648.743l.102.007h15.5a.75.75 0 0 0 .743-.648l.007-.102v-9a.75.75 0 0 0-.648-.743L19.75 8h-7.729L9.647 9.979ZM8.207 5.5H4.25a.75.75 0 0 0-.743.648L3.5 6.25v2.749L8.207 9a.75.75 0 0 0 .395-.113l.085-.06 1.891-1.578-1.89-1.575a.75.75 0 0 0-.377-.167L8.207 5.5Z",
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   "globe-desktop-outline": "M22.002 12C22.002 6.477 17.524 2 12 2 6.476 1.999 2 6.477 2 12.001c0 5.186 3.947 9.45 9.001 9.952V20.11c-.778-.612-1.478-1.905-1.939-3.61h1.94V15H8.737a18.969 18.969 0 0 1-.135-5h6.794c.068.64.105 1.31.105 2h1.5c0-.684-.033-1.353-.095-2h3.358c.154.64.237 1.31.237 2h1.5ZM4.786 16.5h2.722l.102.396c.317 1.17.748 2.195 1.27 3.015a8.532 8.532 0 0 1-4.094-3.41ZM3.736 10h3.358a20.847 20.847 0 0 0-.095 2c0 1.043.075 2.051.217 3H4.043a8.483 8.483 0 0 1-.544-3c0-.682.08-1.347.232-1.983L3.736 10Zm5.122-5.902.023-.008C8.16 5.222 7.611 6.748 7.298 8.5H4.25c.905-2 2.56-3.587 4.608-4.402Zm3.026-.594L12 3.5l.126.006c1.262.126 2.48 2.125 3.045 4.995H8.83c.568-2.878 1.79-4.88 3.055-4.996Zm3.343.76-.107-.174.291.121a8.533 8.533 0 0 1 4.339 4.29h-3.048c-.298-1.665-.806-3.125-1.475-4.237Z M12 19a1 1 0 0 0 1 1h3v2h-.5a.5.5 0 1 0 0 1h4a.5.5 0 0 0 0-1H19v-2h3a1 1 0 0 0 1-1v-5a1 1 0 0 0-1-1h-9a1 1 0 0 0-1 1v5Z",

app/javascript/shared/components/emoji/EmojiInput.vue

@@ -5,21 +5,21 @@
         <li
           v-for="category in Object.keys(emojis)"
           :key="category"
-          :class="{ active: selectedKey === category }"
           @click="changeCategory(category)"
         >
           <button
             v-dompurify-html="emojis[category][0]"
             class="emoji--item"
+            :class="{ active: selectedKey === category }"
             @click="changeCategory(category)"
           />
         </li>
       </ul>
     </header>
+    <h5 class="emoji-category--title">
+      {{ selectedKey }}
+    </h5>
     <div class="emoji--row">
-      <h5 class="emoji-category--title">
-        {{ selectedKey }}
-      </h5>
       <button
         v-for="emoji in emojis[selectedKey]"
         :key="emoji"
@@ -64,16 +64,18 @@ export default {
 
 $space-smaller: 4px;
 $space-small: 8px;
-$space-one: 10px;
 $space-slab: 12px;
 $space-normal: 16px;
 $space-two: 20px;
 $space-medium: 24px;
 
+$font-size-tiny: 12px;
 $font-size-small: 14px;
 $font-size-default: 16px;
 $font-size-medium: 18px;
 
+$color-bg: #ebf0f5;
+
 .emoji-dialog {
   @include elegant-card;
   background: $color-white;
@@ -81,8 +83,8 @@ $font-size-medium: 18px;
   box-sizing: content-box;
   position: absolute;
   right: 0;
-  top: -22 * $space-one;
+  top: -220px;
-  width: 32 * $space-one;
+  width: 332px;
   z-index: 1;
 
   &::before {
@@ -97,35 +99,44 @@ $font-size-medium: 18px;
     background: transparent;
     border: 0;
     font-size: $font-size-medium;
+    height: $space-medium;
+    border-radius: $space-smaller;
     margin: 0;
-    padding: 0;
+    padding: 0 $space-smaller;
+
+    &:hover {
+      background: $color-bg;
+    }
   }
 
   .emoji--row {
+    display: flex;
     box-sizing: border-box;
-    height: $space-one * 18;
+    height: 200px;
     overflow-y: auto;
-    padding: $space-smaller $space-normal;
+    padding: $space-smaller;
+    flex-wrap: wrap;
 
     .emoji--item {
-      float: left;
       margin: $space-smaller;
       line-height: 1.5;
     }
   }
+}
 
-  .emoji-category--title {
+.emoji-category--title {
-    color: $color-heading;
+  color: $color-heading;
-    font-size: $font-size-small;
+  font-size: $font-size-small;
-    font-weight: 500;
+  font-weight: 500;
-    line-height: 1.5;
+  line-height: 1.5;
-    margin: 0;
+  margin: 0;
-    text-transform: capitalize;
+  padding: $space-smaller $space-small;
-  }
+  margin-top: $space-smaller;
+  text-transform: capitalize;
 }
 
 .emoji-dialog--header {
-  background-color: $color-body;
+  background-color: $color-bg;
   border-top-left-radius: $space-small;
   border-top-right-radius: $space-small;
   padding: 0 $space-smaller;
@@ -135,21 +146,25 @@ $font-size-medium: 18px;
     list-style: none;
     overflow: auto;
     margin: 0;
-    padding: $space-smaller 0 0;
+    padding: $space-smaller 0;
 
     > li {
       align-items: center;
       cursor: pointer;
       display: flex;
-      height: 2.4 * $space-one;
       justify-content: center;
-      padding: $space-smaller $space-small;
+      padding: $space-smaller;
     }
 
-    > .active {
+    li .active {
       background: $color-white;
-      border-top-left-radius: $space-smaller;
+    }
-      border-top-right-radius: $space-smaller;
+    .emoji--item {
+      font-size: $font-size-small;
+
+      &:hover {
+        background: $color-bg;
+      }
     }
   }
 }

app/javascript/widget/components/ChatInputWrap.vue

@@ -189,7 +189,8 @@ export default {
 }
 
 .emoji-dialog {
-  right: space-smaller;
+  right: $space-smaller;
+  top: -278px;
 
   &::before {
     right: $space-one;

app/jobs/bulk_actions_job.rb

@@ -36,7 +36,7 @@ class BulkActionsJob < ApplicationJob
   def available_params(params)
     return unless params[:fields]
 
-    params[:fields].delete_if { |_k, v| v.nil? }
+    params[:fields].delete_if { |key, value| value.nil? && key == 'status' }
   end
 
   def bulk_add_labels(conversation)

app/mailboxes/support_mailbox.rb

@@ -72,7 +72,7 @@ class SupportMailbox < ApplicationMailbox
   end
 
   def find_or_create_contact
-    @contact = @inbox.contacts.find_by(email: @processed_mail.original_sender)
+    @contact = @inbox.contacts.find_by(email: @processed_mail.original_sender&.downcase)
     if @contact.present?
       @contact_inbox = ContactInbox.find_by(inbox: @inbox, contact: @contact)
     else

app/models/channel/whatsapp.rb

@@ -25,11 +25,12 @@ class Channel::Whatsapp < ApplicationRecord
 
   # default at the moment is 360dialog lets change later.
   PROVIDERS = %w[default whatsapp_cloud].freeze
+  before_validation :ensure_webhook_verify_token
 
   validates :provider, inclusion: { in: PROVIDERS }
-
   validates :phone_number, presence: true, uniqueness: true
   validate :validate_provider_config
+
   after_create :sync_templates
 
   def name
@@ -56,6 +57,10 @@ class Channel::Whatsapp < ApplicationRecord
 
   private
 
+  def ensure_webhook_verify_token
+    provider_config['webhook_verify_token'] ||= SecureRandom.hex(16) if provider == 'whatsapp_cloud'
+  end
+
   def validate_provider_config
     errors.add(:provider_config, 'Invalid Credentials') unless provider_service.validate_provider_config?
   end

config/features.yml

@@ -15,3 +15,7 @@
   enabled: false
 - name: help_center
   enabled: true
+- name: agent_bots
+  enabled: false
+- name: macros
+  enabled: false

lib/regex_helper.rb

@@ -7,7 +7,7 @@ module RegexHelper
   UNICODE_CHARACTER_NUMBER_HYPHEN_UNDERSCORE = Regexp.new('\A[\p{L}\p{N}]+[\p{L}\p{N}_-]+\Z')
   MENTION_REGEX = Regexp.new('\[(@[\w_. ]+)\]\(mention://(?:user|team)/\d+/(.*?)+\)')
 
-  TWILIO_CHANNEL_SMS_REGEX = Regexp.new('^\+\d{1,14}\z')
+  TWILIO_CHANNEL_SMS_REGEX = Regexp.new('^\+\d{1,15}\z')
-  TWILIO_CHANNEL_WHATSAPP_REGEX = Regexp.new('^whatsapp:\+\d{1,14}\z')
+  TWILIO_CHANNEL_WHATSAPP_REGEX = Regexp.new('^whatsapp:\+\d{1,15}\z')
   WHATSAPP_CHANNEL_REGEX = Regexp.new('^\d{1,14}\z')
 end

spec/controllers/api/v1/accounts/bulk_actions_controller_spec.rb

@@ -75,6 +75,46 @@ RSpec.describe 'Api::V1::Accounts::BulkActionsController', type: :request do
         expect(Conversation.first.status).to eq('open')
       end
 
+      it 'Bulk remove assignee id from conversations' do
+        Conversation.first.update(assignee_id: agent_1.id)
+        Conversation.second.update(assignee_id: agent_2.id)
+        params = { type: 'Conversation', fields: { assignee_id: nil }, ids: Conversation.first(3).pluck(:display_id) }
+
+        expect(Conversation.first.status).to eq('open')
+        expect(Conversation.first.assignee_id).to eq(agent_1.id)
+        expect(Conversation.second.assignee_id).to eq(agent_2.id)
+
+        perform_enqueued_jobs do
+          post "/api/v1/accounts/#{account.id}/bulk_actions",
+               headers: agent.create_new_auth_token,
+               params: params
+
+          expect(response).to have_http_status(:success)
+        end
+
+        expect(Conversation.first.assignee_id).to be_nil
+        expect(Conversation.second.assignee_id).to be_nil
+        expect(Conversation.first.status).to eq('open')
+      end
+
+      it 'Do not bulk update status to nil' do
+        Conversation.first.update(assignee_id: agent_1.id)
+        Conversation.second.update(assignee_id: agent_2.id)
+        params = { type: 'Conversation', fields: { status: nil }, ids: Conversation.first(3).pluck(:display_id) }
+
+        expect(Conversation.first.status).to eq('open')
+
+        perform_enqueued_jobs do
+          post "/api/v1/accounts/#{account.id}/bulk_actions",
+               headers: agent.create_new_auth_token,
+               params: params
+
+          expect(response).to have_http_status(:success)
+        end
+
+        expect(Conversation.first.status).to eq('open')
+      end
+
       it 'Bulk update conversation status and assignee id' do
         params = { type: 'Conversation', fields: { assignee_id: agent_1.id, status: 'snoozed' }, ids: Conversation.first(3).pluck(:display_id) }
 

spec/factories/channel/channel_whatsapp.rb

@@ -44,8 +44,8 @@ FactoryBot.define do
       channel_whatsapp.define_singleton_method(:sync_templates) { return } unless options.sync_templates
       channel_whatsapp.define_singleton_method(:validate_provider_config) { return } unless options.validate_provider_config
       if channel_whatsapp.provider == 'whatsapp_cloud'
-        channel_whatsapp.provider_config = { 'api_key' => 'test_key', 'phone_number_id' => '123456789', 'business_account_id' => '123456789',
+        channel_whatsapp.provider_config = channel_whatsapp.provider_config.merge({ 'api_key' => 'test_key', 'phone_number_id' => '123456789',
-                                             'webhook_verify_token': 'test_token' }
+                                                                                    'business_account_id' => '123456789' })
       end
     end
 

spec/fixtures/files/support_uppercase.eml

@@ -0,0 +1,632 @@
+From: Sony Mathew <SONY@CHATWOOT.COM>
+Mime-Version: 1.0 (Apple Message framework v1244.3)
+Content-Type: multipart/alternative; boundary="Apple-Mail=_33A037C7-4BB3-4772-AE52-FCF2D7535F74"
+Subject: Discussion: Let's debate these attachments
+Date: Tue, 20 Apr 2020 04:20:20 -0400
+In-Reply-To: <4e6e35f5a38b4_479f13bb90078178@small-app-01.mail>
+Reply-To: Sony Mathew <SONY@CHATWOOT.COM>
+To: "Replies" <care@example.com>
+References: <4e6e35f5a38b4_479f13bb90078178@small-app-01.mail>
+Message-Id: <0CB459E0-0336-41DA-BC88-E6E28C697DDB@chatwoot.com>
+X-Mailer: Apple Mail (2.1244.3)
+
+--Apple-Mail=_33A037C7-4BB3-4772-AE52-FCF2D7535F74
+Content-Transfer-Encoding: quoted-printable
+Content-Type: text/plain;
+  charset=utf-8
+
+Let's talk about these images:
+
+
+--Apple-Mail=_33A037C7-4BB3-4772-AE52-FCF2D7535F74
+Content-Type: multipart/related;
+  type="text/html";
+  boundary="Apple-Mail=_83444AF4-343C-4F75-AF8F-14E1E7434FC1"
+
+
+--Apple-Mail=_83444AF4-343C-4F75-AF8F-14E1E7434FC1
+Content-Transfer-Encoding: base64
+Content-Disposition: inline;
+  filename=avatar1.jpeg
+Content-Type: image/jpg;
+  name="avatar1.jpeg"
+Content-Id: <7AAEB353-2341-4D46-A054-5CA5CB2363B7>
+
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+D8W+GlB+eyJvMP0/coPrQfL2RN5h+n7lB9aC2pfaUn9NS/F8n7VBhV6kPRe26b2SPOWIosvbc9yO
+neAZhhTIV2bZgctsxjfaRj0nLYnoiJBDXUr1zcAHiFBFVxb1JNxfSM3ZZg2eZhfGzM8dxPJix6Uo
+G92uW2sAEAOzy3HhJYBTkMAD+hxABDy0Er7aD1DttO8aLd7YyyM1+8I/l0GcnfumWcP6oCg94UCg
+UCgUCgsEl9r7qXd3d5e2/wDLHc3evze9X1DQQfeun72e8yHvD/qA+26//tb7Ffs67P8AdD3Z+oaC
+I7KO9u8lv+3f336z9y+zh837v0UHFU/evtHD3k1+L3N1+fm9HWg9pdPb3g/xx7SO7vte9u/xN459
+g+zn7M/tD9Z37w91vej+73vlp2d5fgvPxoNz83e1d12vaO9Pbe7Q5u9+5u9P5sf073X9Qa/5Hk1o
+L7QU9AoKigp6BQKC2pfa9f1n83cvm8nxUD8b9r/Wfb/UnN2UFyoFBqTOvl3p/wBW/ePr78a+/bRp
+3f7na69yk/S3L6PNprprw018ulB0lsj94vtjg/8A/Umnegf/AIk+y37Qu3/dHy0Gyl2Xe932ZJ/e
+r/Fxp3Y0d2/4tvsR95f/AAH7Gvwmn9rUHsOgUCg//9k=
+
+--Apple-Mail=_83444AF4-343C-4F75-AF8F-14E1E7434FC1--
+
+--Apple-Mail=_33A037C7-4BB3-4772-AE52-FCF2D7535F74--

spec/mailboxes/support_mailbox_spec.rb

@@ -103,14 +103,35 @@ RSpec.describe SupportMailbox, type: :mailbox do
     end
 
     describe 'handle inbox contacts' do
-      let(:contact) { create(:contact, account: account, email: support_mail.mail.from.first) }
+      let!(:contact) { create(:contact, account: account, email: support_mail.mail.from.first) }
-      let(:contact_inbox) { create(:contact_inbox, inbox: channel_email.inbox, contact: contact) }
+      let!(:contact_inbox) { create(:contact_inbox, inbox: channel_email.inbox, contact: contact) }
 
       it 'does not create new contact if that contact exists in the inbox' do
-        # making sure we have a contact already present
+        expect do
-        expect(contact_inbox.contact.email).to eq(support_mail.mail.from.first)
+          described_subject
-        described_subject
+        end
+          .to(not_change { Contact.count }
+            .and(not_change { ContactInbox.count }))
+
         expect(conversation.messages.last.sender.id).to eq(contact.id)
+        expect(conversation.contact_inbox).to eq(contact_inbox)
+      end
+
+      context 'with uppercase reply-to' do
+        let(:support_mail) { create_inbound_email_from_fixture('support_uppercase.eml') }
+        let!(:contact) { create(:contact, account: account, email: support_mail.mail.from.first) }
+        let!(:contact_inbox) { create(:contact_inbox, inbox: channel_email.inbox, contact: contact) }
+
+        it 'does not create new contact if that contact exists in the inbox' do
+          expect do
+            described_subject
+          end
+            .to(not_change { Contact.count }
+              .and(not_change { ContactInbox.count }))
+
+          expect(conversation.messages.last.sender.id).to eq(contact.id)
+          expect(conversation.contact_inbox).to eq(contact_inbox)
+        end
       end
     end
 

spec/models/channel/whatsapp_spec.rb

@@ -20,4 +20,20 @@ RSpec.describe Channel::Whatsapp do
       expect(channel.save).to be(true)
     end
   end
+
+  describe 'webhook_verify_token' do
+    it 'generates webhook_verify_token if not present' do
+      channel = create(:channel_whatsapp, provider_config: { webhook_verify_token: nil }, provider: 'whatsapp_cloud', account: create(:account),
+                                          validate_provider_config: false, sync_templates: false)
+
+      expect(channel.provider_config['webhook_verify_token']).not_to be_nil
+    end
+
+    it 'does not generate webhook_verify_token if present' do
+      channel = create(:channel_whatsapp, provider: 'whatsapp_cloud', provider_config: { webhook_verify_token: '123' }, account: create(:account),
+                                          validate_provider_config: false, sync_templates: false)
+
+      expect(channel.provider_config['webhook_verify_token']).to eq '123'
+    end
+  end
 end

spec/models/contact_inbox_spec.rb

@@ -66,11 +66,11 @@ RSpec.describe ContactInbox do
         expect(valid_source_id.valid?).to be(true)
         expect(ci_character_in_source_id.valid?).to be(false)
         expect(ci_character_in_source_id.errors.full_messages).to eq(
-          ['Source invalid source id for twilio sms inbox. valid Regex (?-mix:^\\+\\d{1,14}\\z)']
+          ['Source invalid source id for twilio sms inbox. valid Regex (?-mix:^\\+\\d{1,15}\\z)']
         )
         expect(ci_without_plus_in_source_id.valid?).to be(false)
         expect(ci_without_plus_in_source_id.errors.full_messages).to eq(
-          ['Source invalid source id for twilio sms inbox. valid Regex (?-mix:^\\+\\d{1,14}\\z)']
+          ['Source invalid source id for twilio sms inbox. valid Regex (?-mix:^\\+\\d{1,15}\\z)']
         )
       end
 
@@ -83,11 +83,11 @@ RSpec.describe ContactInbox do
         expect(valid_source_id.valid?).to be(true)
         expect(ci_character_in_source_id.valid?).to be(false)
         expect(ci_character_in_source_id.errors.full_messages).to eq(
-          ['Source invalid source id for twilio whatsapp inbox. valid Regex (?-mix:^whatsapp:\\+\\d{1,14}\\z)']
+          ['Source invalid source id for twilio whatsapp inbox. valid Regex (?-mix:^whatsapp:\\+\\d{1,15}\\z)']
         )
         expect(ci_without_plus_in_source_id.valid?).to be(false)
         expect(ci_without_plus_in_source_id.errors.full_messages).to eq(
-          ['Source invalid source id for twilio whatsapp inbox. valid Regex (?-mix:^whatsapp:\\+\\d{1,14}\\z)']
+          ['Source invalid source id for twilio whatsapp inbox. valid Regex (?-mix:^whatsapp:\\+\\d{1,15}\\z)']
         )
       end
     end

spec/support/negated_matchers.rb

@@ -0,0 +1,3 @@
+# "not_change" is needed to support chaining "change" matchers
+# see https://stackoverflow.com/a/34969429/58876
+RSpec::Matchers.define_negated_matcher :not_change, :change