diff --git a/swagger/definitions/index.yml b/swagger/definitions/index.yml
index b822c9415..9e09d3332 100644
--- a/swagger/definitions/index.yml
+++ b/swagger/definitions/index.yml
@@ -19,6 +19,11 @@ inbox:
   $ref: ./resource/inbox.yml
 agent_bot:
   $ref: ./resource/agent_bot.yml
+contact_inboxes:
+  $ref: ./resource/contact_inboxes.yml
+account:
+  $ref: ./resource/account.yml
+
 # RESPONSE
 
 ## contact
diff --git a/swagger/definitions/resource/account.yml b/swagger/definitions/resource/account.yml
new file mode 100644
index 000000000..789c8451c
--- /dev/null
+++ b/swagger/definitions/resource/account.yml
@@ -0,0 +1,12 @@
+type: object
+properties:
+  id:
+    type: number
+    description: Account ID
+  name:
+    type: string
+    description: Name of the account
+  role:
+    type: string
+    enum: ['administrator', 'agent']
+    description: The user role in the account
diff --git a/swagger/definitions/resource/contact.yml b/swagger/definitions/resource/contact.yml
index be407b20b..e2462c08b 100644
--- a/swagger/definitions/resource/contact.yml
+++ b/swagger/definitions/resource/contact.yml
@@ -15,3 +15,7 @@ properties:
   additional_attributes:
     type: object
     description: The object containing additional attributes related to the contact
+  contact_inboxes:
+    type: array
+    items:
+      $ref: '#/definitions/contact_inboxes'
diff --git a/swagger/definitions/resource/contact_inboxes.yml b/swagger/definitions/resource/contact_inboxes.yml
new file mode 100644
index 000000000..a223490ff
--- /dev/null
+++ b/swagger/definitions/resource/contact_inboxes.yml
@@ -0,0 +1,8 @@
+type: object
+properties:
+  source_id:
+    type: string
+    description: Contact Inbox Source Id
+  inbox:
+    type: object
+    $ref: '#/definitions/inbox'
diff --git a/swagger/definitions/resource/inbox.yml b/swagger/definitions/resource/inbox.yml
index 92a57d1a0..bba46ea34 100644
--- a/swagger/definitions/resource/inbox.yml
+++ b/swagger/definitions/resource/inbox.yml
@@ -33,6 +33,9 @@ properties:
   welcome_tagline:
     type: string
     description: Welcome tagline to be displayed on the widget
-  agent_away_message:
+  greeting_enabled:
+    type: boolean
+    description: The flag which shows whether greeting is enabled
+  greeting_message:
     type: string
-    description: A message which will be sent if there is not agent available. This is not available if agentbot is connected
+    description: A greeting message when the user starts the conversation
diff --git a/swagger/definitions/resource/user.yml b/swagger/definitions/resource/user.yml
index ecdcbe30a..cbffd7d68 100644
--- a/swagger/definitions/resource/user.yml
+++ b/swagger/definitions/resource/user.yml
@@ -6,6 +6,10 @@ properties:
     type: string
   name:
     type: string
+  available_name:
+    type: string
+  display_name:
+    type: string
   email:
     type: string
   account_id:
@@ -17,3 +21,7 @@ properties:
     type: boolean
   display_name:
     type: string
+  accounts:
+    type: array
+    items:
+      $ref: '#/definitions/account'
diff --git a/swagger/paths/contact/search.yml b/swagger/paths/contact/search.yml
new file mode 100644
index 000000000..ad17fd8e1
--- /dev/null
+++ b/swagger/paths/contact/search.yml
@@ -0,0 +1,22 @@
+get:
+  tags:
+    - Contact
+  operationId: contactSearch
+  description: Search the contacts using a search key, currently supports email search
+  summary: Search Contacts
+  parameters:
+    - name: q
+      in: query
+      type: string
+  responses:
+    200:
+      description: Success
+      schema:
+        type: object
+        properties:
+          payload:
+            $ref: '#/definitions/contact_list'
+    401:
+      description: Authentication error
+      schema:
+        $ref: '#/definitions/bad_request_error'
diff --git a/swagger/paths/contact_inboxes/create.yml b/swagger/paths/contact_inboxes/create.yml
new file mode 100644
index 000000000..ec28c1a87
--- /dev/null
+++ b/swagger/paths/contact_inboxes/create.yml
@@ -0,0 +1,21 @@
+post:
+  tags:
+    - Contact
+  operationId: contactInboxCreation
+  description: Create a contact inbox record for an inbox
+  summary: Create contact inbox
+  parameters:
+    - name: inbox_id
+      in: params
+      type: number
+  responses:
+    200:
+      description: Success
+      schema:
+        $ref: '#/definitions/contact_inboxes'
+    401:
+      description: Authentication error
+      schema:
+        $ref: '#/definitions/bad_request_error'
+    422:
+      description: Incorrect payload
diff --git a/swagger/paths/index.yml b/swagger/paths/index.yml
index d1959a21e..d31f88e4a 100644
--- a/swagger/paths/index.yml
+++ b/swagger/paths/index.yml
@@ -1,5 +1,6 @@
 
 
+
 # Inboxes
 /accounts/{account_id}/inboxes:
   $ref: ./inboxes/index.yml
@@ -34,7 +35,20 @@
 # Contacts
 /accounts/{account_id}/contacts:
   $ref: ./contact/list_create.yml
+
 /accounts/{account_id}/contacts/{id}:
   $ref: ./contact/crud.yml
+
 /accounts/{account_id}/contacts/{id}/conversations:
   $ref: ./contact/conversations.yml
+
+/accounts/{account_id}/contacts/search:
+  $ref: ./contact/search.yml
+
+/accounts/{account_id}/contacts/{id}/contact_inboxes:
+  $ref: ./contact_inboxes/create.yml
+
+
+# Profile
+/profile:
+  $ref: ./profile/index.yml
diff --git a/swagger/paths/profile/index.yml b/swagger/paths/profile/index.yml
new file mode 100644
index 000000000..e20004cac
--- /dev/null
+++ b/swagger/paths/profile/index.yml
@@ -0,0 +1,13 @@
+get:
+  tags:
+    - Profile
+  operationId: fetchProfile
+  summary: Fetch user profile
+  description: Get the user profile details
+  responses:
+    200:
+      description: Success
+      schema:
+        $ref: '#/definitions/user'
+    401:
+      description: Unauthorized
diff --git a/swagger/swagger.json b/swagger/swagger.json
index 8af12d335..cc8b31482 100644
--- a/swagger/swagger.json
+++ b/swagger/swagger.json
@@ -895,6 +895,97 @@
           }
         }
       }
+    },
+    "/accounts/{account_id}/contacts/search": {
+      "get": {
+        "tags": [
+          "Contact"
+        ],
+        "operationId": "contactSearch",
+        "description": "Search the contacts using a search key, currently supports email search",
+        "summary": "Search Contacts",
+        "parameters": [
+          {
+            "name": "q",
+            "in": "query",
+            "type": "string"
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Success",
+            "schema": {
+              "type": "object",
+              "properties": {
+                "payload": {
+                  "$ref": "#/definitions/contact_list"
+                }
+              }
+            }
+          },
+          "401": {
+            "description": "Authentication error",
+            "schema": {
+              "$ref": "#/definitions/bad_request_error"
+            }
+          }
+        }
+      }
+    },
+    "/accounts/{account_id}/contacts/{id}/contact_inboxes": {
+      "post": {
+        "tags": [
+          "Contact"
+        ],
+        "operationId": "contactInboxCreation",
+        "description": "Create a contact inbox record for an inbox",
+        "summary": "Create contact inbox",
+        "parameters": [
+          {
+            "name": "inbox_id",
+            "in": "params",
+            "type": "number"
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Success",
+            "schema": {
+              "$ref": "#/definitions/contact_inboxes"
+            }
+          },
+          "401": {
+            "description": "Authentication error",
+            "schema": {
+              "$ref": "#/definitions/bad_request_error"
+            }
+          },
+          "422": {
+            "description": "Incorrect payload"
+          }
+        }
+      }
+    },
+    "/profile": {
+      "get": {
+        "tags": [
+          "Profile"
+        ],
+        "operationId": "fetchProfile",
+        "summary": "Fetch user profile",
+        "description": "Get the user profile details",
+        "responses": {
+          "200": {
+            "description": "Success",
+            "schema": {
+              "$ref": "#/definitions/user"
+            }
+          },
+          "401": {
+            "description": "Unauthorized"
+          }
+        }
+      }
     }
   },
   "definitions": {
@@ -957,6 +1048,12 @@
         "additional_attributes": {
           "type": "object",
           "description": "The object containing additional attributes related to the contact"
+        },
+        "contact_inboxes": {
+          "type": "array",
+          "items": {
+            "$ref": "#/definitions/contact_inboxes"
+          }
         }
       }
     },
@@ -1072,6 +1169,12 @@
         "name": {
           "type": "string"
         },
+        "available_name": {
+          "type": "string"
+        },
+        "display_name": {
+          "type": "string"
+        },
         "email": {
           "type": "string"
         },
@@ -1088,8 +1191,11 @@
         "confirmed": {
           "type": "boolean"
         },
-        "display_name": {
-          "type": "string"
+        "accounts": {
+          "type": "array",
+          "items": {
+            "$ref": "#/definitions/account"
+          }
         }
       }
     },
@@ -1140,9 +1246,13 @@
           "type": "string",
           "description": "Welcome tagline to be displayed on the widget"
         },
-        "agent_away_message": {
+        "greeting_enabled": {
+          "type": "boolean",
+          "description": "The flag which shows whether greeting is enabled"
+        },
+        "greeting_message": {
           "type": "string",
-          "description": "A message which will be sent if there is not agent available. This is not available if agentbot is connected"
+          "description": "A greeting message when the user starts the conversation"
         }
       }
     },
@@ -1167,6 +1277,39 @@
         }
       }
     },
+    "contact_inboxes": {
+      "type": "object",
+      "properties": {
+        "source_id": {
+          "type": "string",
+          "description": "Contact Inbox Source Id"
+        },
+        "inbox": {
+          "$ref": "#/definitions/inbox"
+        }
+      }
+    },
+    "account": {
+      "type": "object",
+      "properties": {
+        "id": {
+          "type": "number",
+          "description": "Account ID"
+        },
+        "name": {
+          "type": "string",
+          "description": "Name of the account"
+        },
+        "role": {
+          "type": "string",
+          "enum": [
+            "administrator",
+            "agent"
+          ],
+          "description": "The user role in the account"
+        }
+      }
+    },
     "extended_contact": {
       "allOf": [
         {