From 5dcc8a9e81049e0d55d98d626ac052ba8ececfbc Mon Sep 17 00:00:00 2001
From: Pranav Raj S <pranav@thoughtwoot.com>
Date: Sun, 12 Jul 2020 20:35:47 +0530
Subject: [PATCH] Chore: Add docs on supported features per channel (#1032)

* Chore: Add docs on supported features per channel
---
 docs/channels/supported-features.md | 65 +++++++++++++++++++++++++++++
 1 file changed, 65 insertions(+)
 create mode 100644 docs/channels/supported-features.md

diff --git a/docs/channels/supported-features.md b/docs/channels/supported-features.md
new file mode 100644
index 000000000..9175994ab
--- /dev/null
+++ b/docs/channels/supported-features.md
@@ -0,0 +1,65 @@
+---
+path: "/docs/channels/feature-comparison"
+title: "Supported features on channels"
+---
+
+
+### Supported message type
+
+<div class="table table-striped">
+
+| Channel | Incoming/Outgoing message | Activity message | Template message |
+| -- | -- | -- | -- |
+| Website | Yes | Yes | Yes |
+| Facebook | Yes | Yes | No |
+| Twitter DM | Yes | Yes | No |
+| Tweets | Yes | Yes | No |
+| SMS | Yes | Yes | No |
+| Whatsapp | Yes | Yes | No |
+
+</div>
+
+### Maximum message size (number of characters)
+
+<div class="table table-striped">
+
+| Channel | Maximum message size |
+| -- | -- |
+| Website | 10,000 |
+| Facebook | 640 |
+| Twitter DM | 10,000 |
+| Tweets | 280 |
+| SMS | 160 |
+| Whatsapp | 10,000 |
+
+</div>
+
+### Outgoing message restriction
+
+<div class="table table-striped">
+
+| Channel | Restriction |
+| -- | -- |
+| Website | No restriction |
+| Facebook | Cannot send promotional messages 24 hours after the last incoming message  |
+| Twitter DM | No restriction |
+| Tweets | No restriction |
+| SMS | No restriction |
+| Whatsapp | Cannot send any message other than Whatsapp approved template messages 24 hours after the last incoming message |
+
+</div>
+
+### Available features
+
+<div class="table table-striped">
+
+| Channel | Channel greeting | Attachments | Agent Auto assignment | Slack |
+| -- | -- | -- | -- | -- |
+| Website | Yes | Yes | Yes | Yes |
+| Facebook | Yes | No | Yes | No |
+| Twitter DM | Yes | No | Yes | No |
+| Tweets | Yes | No | Yes | No |
+| SMS | Yes | No | Yes | No |
+| Whatsapp | Yes | No | Yes | No |
+
+</div>