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+---
+path: "/docs/channels/feature-comparison"
+title: "Supported features on channels"
+---
+
+
+### Supported message type
+
+
+
+| Channel | Incoming/Outgoing message | Activity message | Template message |
+| -- | -- | -- | -- |
+| Website | Yes | Yes | Yes |
+| Facebook | Yes | Yes | No |
+| Twitter DM | Yes | Yes | No |
+| Tweets | Yes | Yes | No |
+| SMS | Yes | Yes | No |
+| Whatsapp | Yes | Yes | No |
+
+
+
+### Maximum message size (number of characters)
+
+
+
+| Channel | Maximum message size |
+| -- | -- |
+| Website | 10,000 |
+| Facebook | 640 |
+| Twitter DM | 10,000 |
+| Tweets | 280 |
+| SMS | 160 |
+| Whatsapp | 10,000 |
+
+
+
+### Outgoing message restriction
+
+
+
+| Channel | Restriction |
+| -- | -- |
+| Website | No restriction |
+| Facebook | Cannot send promotional messages 24 hours after the last incoming message |
+| Twitter DM | No restriction |
+| Tweets | No restriction |
+| SMS | No restriction |
+| Whatsapp | Cannot send any message other than Whatsapp approved template messages 24 hours after the last incoming message |
+
+
+
+### Available features
+
+
+
+| Channel | Channel greeting | Attachments | Agent Auto assignment | Slack |
+| -- | -- | -- | -- | -- |
+| Website | Yes | Yes | Yes | Yes |
+| Facebook | Yes | No | Yes | No |
+| Twitter DM | Yes | No | Yes | No |
+| Tweets | Yes | No | Yes | No |
+| SMS | Yes | No | Yes | No |
+| Whatsapp | Yes | No | Yes | No |
+
+