fix: Reject keyboard shortcut listeners if input box is active (#3019)

Reject keyboard shortcut listeners if input box is active

app/javascript/dashboard/components/ChatList.vue

@@ -194,7 +194,7 @@ export default {
     });
   },
   methods: {
-    handleKeyEvents(e) {
+    getKeyboardListenerParams() {
       const allConversations = this.$refs.activeConversation.querySelectorAll(
         'div.conversations-list div.conversation'
       );
@@ -205,7 +205,19 @@ export default {
         activeConversation
       );
       const lastConversationIndex = allConversations.length - 1;
+      return {
+        allConversations,
+        activeConversation,
+        activeConversationIndex,
+        lastConversationIndex,
+      };
+    },
+    handleKeyEvents(e) {
       if (hasPressedAltAndJKey(e)) {
+        const {
+          allConversations,
+          activeConversationIndex,
+        } = this.getKeyboardListenerParams();
         if (activeConversationIndex === -1) {
           allConversations[0].click();
         }
@@ -214,6 +226,11 @@ export default {
         }
       }
       if (hasPressedAltAndKKey(e)) {
+        const {
+          allConversations,
+          activeConversationIndex,
+          lastConversationIndex,
+        } = this.getKeyboardListenerParams();
         if (activeConversationIndex === -1) {
           allConversations[lastConversationIndex].click();
         } else if (activeConversationIndex < lastConversationIndex) {

app/javascript/dashboard/components/buttons/ResolveAction.vue

@@ -176,7 +176,9 @@ export default {
         '.conversations-list .conversation'
       );
       if (hasPressedAltAndMKey(e)) {
-        this.$refs.arrowDownButton.$el.click();
+        if (this.$refs.arrowDownButton) {
+          this.$refs.arrowDownButton.$el.click();
+        }
       }
       if (hasPressedAltAndEKey(e)) {
         const activeConversation = document.querySelector(

app/javascript/dashboard/components/layout/Sidebar.vue

@@ -95,10 +95,15 @@ import AddAccountModal from './sidebarComponents/AddAccountModal.vue';
 import AddLabelModal from '../../routes/dashboard/settings/labels/AddLabel';
 import WootKeyShortcutModal from 'components/widgets/modal/WootKeyShortcutModal';
 import {
+  hasPressedAltAndCKey,
+  hasPressedAltAndRKey,
+  hasPressedAltAndSKey,
+  hasPressedAltAndVKey,
   hasPressedCommandAndForwardSlash,
   isEscape,
 } from 'shared/helpers/KeyboardHelpers';
 import eventListenerMixins from 'shared/mixins/eventListenerMixins';
+import router from '../../routes';
 
 export default {
   components: {
@@ -276,6 +281,27 @@ export default {
       if (isEscape(e)) {
         this.closeKeyShortcutModal();
       }
+
+      if (hasPressedAltAndCKey(e)) {
+        if (!this.isCurrentRouteSameAsNavigation('home')) {
+          router.push({ name: 'home' });
+        }
+      } else if (hasPressedAltAndVKey(e)) {
+        if (!this.isCurrentRouteSameAsNavigation('contacts_dashboard')) {
+          router.push({ name: 'contacts_dashboard' });
+        }
+      } else if (hasPressedAltAndRKey(e)) {
+        if (!this.isCurrentRouteSameAsNavigation('settings_account_reports')) {
+          router.push({ name: 'settings_account_reports' });
+        }
+      } else if (hasPressedAltAndSKey(e)) {
+        if (!this.isCurrentRouteSameAsNavigation('agent_list')) {
+          router.push({ name: 'agent_list' });
+        }
+      }
+    },
+    isCurrentRouteSameAsNavigation(routeName) {
+      return router.currentRoute && router.currentRoute.name === routeName;
     },
     toggleSupportChatWindow() {
       window.$chatwoot.toggle();

app/javascript/dashboard/components/layout/SidebarItem.vue

@@ -59,17 +59,10 @@
 import { mapGetters } from 'vuex';
 
 import router from '../../routes';
-import {
-  hasPressedAltAndCKey,
-  hasPressedAltAndVKey,
-  hasPressedAltAndRKey,
-  hasPressedAltAndSKey,
-} from 'shared/helpers/KeyboardHelpers';
 import adminMixin from '../../mixins/isAdmin';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 import { getInboxClassByType } from 'dashboard/helper/inbox';
 export default {
-  mixins: [adminMixin, eventListenerMixins],
+  mixins: [adminMixin],
   props: {
     menuItem: {
       type: Object,
@@ -124,20 +117,6 @@ export default {
         }
       }
     },
-    handleKeyEvents(e) {
-      if (hasPressedAltAndCKey(e)) {
-        router.push({ name: 'home' });
-      }
-      if (hasPressedAltAndVKey(e)) {
-        router.push({ name: 'contacts_dashboard' });
-      }
-      if (hasPressedAltAndRKey(e)) {
-        router.push({ name: 'settings_account_reports' });
-      }
-      if (hasPressedAltAndSKey(e)) {
-        router.push({ name: 'settings_home' });
-      }
-    },
     showItem(item) {
       return this.isAdmin && item.newLink !== undefined;
     },

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -76,7 +76,6 @@
 import { mapGetters } from 'vuex';
 import { mixin as clickaway } from 'vue-clickaway';
 import alertMixin from 'shared/mixins/alertMixin';
-import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 
 import EmojiInput from 'shared/components/emoji/EmojiInput';
 import CannedResponse from './CannedResponse';
@@ -108,13 +107,7 @@ export default {
     ReplyBottomPanel,
     WootMessageEditor,
   },
-  mixins: [
-    clickaway,
-    inboxMixin,
-    uiSettingsMixin,
-    alertMixin,
-    eventListenerMixins,
-  ],
+  mixins: [clickaway, inboxMixin, uiSettingsMixin, alertMixin],
   props: {
     selectedTweet: {
       type: [Object, String],
@@ -304,6 +297,15 @@ export default {
       }
     },
   },
+
+  mounted() {
+    // Donot use the keyboard listener mixin here as the events here are supposed to be
+    // working even if input/textarea is focussed.
+    document.addEventListener('keydown', this.handleKeyEvents);
+  },
+  destroyed() {
+    document.removeEventListener('keydown', this.handleKeyEvents);
+  },
   methods: {
     toggleUserMention(currentMentionState) {
       this.hasUserMention = currentMentionState;

app/javascript/sdk/sdk.js

@@ -99,6 +99,7 @@ export const SDK_CSS = `.woot-widget-holder {
 .woot--close::before, .woot--close::after {
   background-color: #fff;
   content: ' ';
+  display: inline;
   height: 24px;
   left: 32px;
   position: absolute;
@@ -149,7 +150,7 @@ export const SDK_CSS = `.woot-widget-holder {
     max-height: 100vh;
     padding: 0 8px;
   }
- 
+
   .woot-widget-holder.has-unread-view iframe {
     min-height: unset !important;
   }
@@ -157,7 +158,7 @@ export const SDK_CSS = `.woot-widget-holder {
  .woot-widget-holder.has-unread-view.woot-elements--left {
     left: 0;
   }
-  
+
   .woot-widget-bubble.woot--close {
     bottom: 60px;
     opacity: 0;

app/javascript/shared/mixins/eventListenerMixins.js

@@ -1,8 +1,28 @@
+import { isEscape } from '../helpers/KeyboardHelpers';
+
 export default {
   mounted() {
-    document.addEventListener('keydown', this.handleKeyEvents);
+    document.addEventListener('keydown', this.onKeyDownHandler);
   },
-  destroyed() {
-    document.removeEventListener('keydown', this.handleKeyEvents);
+  beforeDestroy() {
+    document.removeEventListener('keydown', this.onKeyDownHandler);
+  },
+  methods: {
+    onKeyDownHandler(e) {
+      const isEventFromAnInputBox =
+        e.target?.tagName === 'INPUT' || e.target?.tagName === 'TEXTAREA';
+      const isEventFromProseMirror = e.target?.className?.includes(
+        'ProseMirror'
+      );
+
+      if (isEventFromAnInputBox || isEventFromProseMirror) {
+        if (isEscape(e)) {
+          e.target.blur();
+        }
+        return;
+      }
+
+      this.handleKeyEvents(e);
+    },
   },
 };