diff --git a/.env.example b/.env.example
index 830ee7bce..62b08a7b1 100644
--- a/.env.example
+++ b/.env.example
@@ -56,7 +56,7 @@ RAILS_MAX_THREADS=5
 
 # The email from which all outgoing emails are sent
 # could user either  `email@yourdomain.com` or `BrandName <email@yourdomain.com>`
-MAILER_SENDER_EMAIL="Chatwoot <accounts@chatwoot.com>"
+MAILER_SENDER_EMAIL=Chatwoot <accounts@chatwoot.com>
 
 #SMTP domain key is set up for HELO checking
 SMTP_DOMAIN=chatwoot.com
diff --git a/app/javascript/dashboard/components/widgets/Thumbnail.vue b/app/javascript/dashboard/components/widgets/Thumbnail.vue
index e0d9da24c..9cc4d7100 100644
--- a/app/javascript/dashboard/components/widgets/Thumbnail.vue
+++ b/app/javascript/dashboard/components/widgets/Thumbnail.vue
@@ -1,5 +1,5 @@
 <template>
-  <div class="user-thumbnail-box" :style="{ height: size, width: size }">
+  <div :class="thumbnailBoxClass" :style="{ height: size, width: size }">
     <img
       v-if="!imgError && src"
       :src="src"
@@ -120,6 +120,10 @@ export default {
         this.variant === 'circle' ? 'thumbnail-rounded' : 'thumbnail-square';
       return `user-thumbnail ${classname} ${variant}`;
     },
+    thumbnailBoxClass() {
+      const boxClass = this.variant === 'circle' ? 'is-rounded' : '';
+      return `user-thumbnail-box ${boxClass}`;
+    },
   },
   watch: {
     src(value, oldValue) {
@@ -142,6 +146,10 @@ export default {
   max-width: 100%;
   position: relative;
 
+  &.is-rounded {
+    border-radius: 50%;
+  }
+
   .user-thumbnail {
     border-radius: 50%;
     &.thumbnail-square {
diff --git a/app/javascript/dashboard/components/widgets/ThumbnailGroup.vue b/app/javascript/dashboard/components/widgets/ThumbnailGroup.vue
new file mode 100644
index 000000000..8bf621190
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/ThumbnailGroup.vue
@@ -0,0 +1,75 @@
+<template>
+  <div class="overlapping-thumbnails">
+    <thumbnail
+      v-for="user in usersList"
+      :key="user.id"
+      :src="user.thumbnail"
+      :username="user.name"
+      :has-border="true"
+      :size="size"
+      class="overlapping-thumbnail"
+    />
+    <span v-if="showMoreThumbnailsCount" class="thumbnail-more-text">
+      {{ moreThumbnailsText }}
+    </span>
+  </div>
+</template>
+<script>
+import Thumbnail from './Thumbnail';
+
+export default {
+  components: {
+    Thumbnail,
+  },
+  props: {
+    usersList: {
+      type: Array,
+      default: () => [],
+    },
+    size: {
+      type: String,
+      default: '24px',
+    },
+    showMoreThumbnailsCount: {
+      type: Boolean,
+      default: false,
+    },
+    moreThumbnailsText: {
+      type: String,
+      default: '',
+    },
+  },
+};
+</script>
+
+<style lang="scss" scoped>
+.overlapping-thumbnails {
+  display: flex;
+}
+
+.overlapping-thumbnail {
+  position: relative;
+  box-shadow: var(--shadow-small);
+
+  &:not(:first-child) {
+    margin-left: var(--space-minus-small);
+  }
+}
+
+.thumbnail-more-text {
+  display: inline-flex;
+  align-items: center;
+  position: relative;
+
+  margin-left: var(--space-minus-small);
+  padding: 0 var(--space-small);
+  box-shadow: var(--shadow-small);
+  background: var(--color-background);
+  border-radius: var(--space-giga);
+  border: 1px solid var(--white);
+
+  color: var(--s-600);
+  font-size: var(--font-size-mini);
+  font-weight: var(--font-weight-medium);
+}
+</style>
diff --git a/app/javascript/dashboard/components/widgets/stories/ThumbnailGroup.stories.js b/app/javascript/dashboard/components/widgets/stories/ThumbnailGroup.stories.js
new file mode 100644
index 000000000..b5dc8e932
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/stories/ThumbnailGroup.stories.js
@@ -0,0 +1,69 @@
+import ThumbnailGroup from '../ThumbnailGroup.vue';
+
+export default {
+  title: 'Components/ThumbnailGroup',
+  component: ThumbnailGroup,
+  argTypes: {
+    usersList: {
+      defaultValue: [
+        {
+          name: 'John',
+          id: 1,
+          thumbnail: '',
+        },
+        {
+          name: 'John',
+          id: 2,
+          thumbnail: '',
+        },
+        {
+          name: 'John',
+          id: 3,
+          thumbnail: '',
+        },
+        {
+          name: 'John',
+          id: 4,
+          thumbnail: '',
+        },
+        {
+          name: 'John',
+          id: 5,
+          thumbnail: '',
+        },
+        {
+          name: 'John',
+          id: 6,
+          thumbnail: '',
+        },
+      ],
+      control: {
+        type: 'object',
+      },
+    },
+    size: {
+      control: {
+        type: 'text',
+      },
+    },
+    moreThumbnailsText: {
+      control: {
+        type: 'text',
+        default: '2 more',
+      },
+    },
+    showMoreThumbnailsCount: {
+      control: {
+        type: 'boolean',
+      },
+    },
+  },
+};
+
+const Template = (args, { argTypes }) => ({
+  props: Object.keys(argTypes),
+  components: { ThumbnailGroup },
+  template: '<ThumbnailGroup v-bind="$props"/>',
+});
+
+export const Primary = Template.bind({});
diff --git a/app/javascript/shared/constants/messages.js b/app/javascript/shared/constants/messages.js
index ef3c0c142..ef77f5364 100644
--- a/app/javascript/shared/constants/messages.js
+++ b/app/javascript/shared/constants/messages.js
@@ -10,6 +10,13 @@ export const MESSAGE_TYPE = {
   ACTIVITY: 2,
   TEMPLATE: 3,
 };
+
+export const CONVERSATION_STATUS = {
+  OPEN: 'open',
+  RESOLVED: 'resolved',
+  PENDING: 'pending',
+  SNOOZED: 'snoozed',
+};
 // Size in mega bytes
 export const MAXIMUM_FILE_UPLOAD_SIZE = 40;
 export const MAXIMUM_FILE_UPLOAD_SIZE_TWILIO_SMS_CHANNEL = 5;
diff --git a/app/javascript/widget/assets/scss/woot.scss b/app/javascript/widget/assets/scss/woot.scss
index 3f882eb38..a4957c3da 100755
--- a/app/javascript/widget/assets/scss/woot.scss
+++ b/app/javascript/widget/assets/scss/woot.scss
@@ -1,4 +1,5 @@
 @import 'shared/assets/stylesheets/animations';
+@import 'shared/assets/stylesheets/colors';
 
 @import 'reset';
 @import 'tailwindcss/base';
diff --git a/app/javascript/widget/components/ConversationWrap.vue b/app/javascript/widget/components/ConversationWrap.vue
index 07b7a61e6..eff57fd86 100755
--- a/app/javascript/widget/components/ConversationWrap.vue
+++ b/app/javascript/widget/components/ConversationWrap.vue
@@ -1,5 +1,5 @@
 <template>
-  <div class="conversation--container">
+  <div class="conversation--container" :class="colorSchemeClass">
     <div class="conversation-wrap" :class="{ 'is-typing': isAgentTyping }">
       <div v-if="isFetchingList" class="message--loader">
         <spinner />
@@ -26,6 +26,8 @@ import ChatMessage from 'widget/components/ChatMessage.vue';
 import AgentTypingBubble from 'widget/components/AgentTypingBubble.vue';
 import DateSeparator from 'shared/components/DateSeparator.vue';
 import Spinner from 'shared/components/Spinner.vue';
+import darkModeMixin from 'widget/mixins/darkModeMixin';
+
 import { mapActions, mapGetters } from 'vuex';
 
 export default {
@@ -36,6 +38,7 @@ export default {
     DateSeparator,
     Spinner,
   },
+  mixins: [darkModeMixin],
   props: {
     groupedMessages: {
       type: Array,
@@ -56,6 +59,9 @@ export default {
       conversationSize: 'conversation/getConversationSize',
       isAgentTyping: 'conversation/getIsAgentTyping',
     }),
+    colorSchemeClass() {
+      return `${this.darkMode === 'light' ? 'light' : 'dark'}`;
+    },
   },
   watch: {
     allMessagesLoaded() {
@@ -110,6 +116,13 @@ export default {
   flex: 1;
   overflow-y: auto;
   color-scheme: light dark;
+
+  &.light {
+    color-scheme: light;
+  }
+  &.dark {
+    color-scheme: dark;
+  }
 }
 
 .conversation-wrap {
diff --git a/app/javascript/widget/components/HeaderActions.vue b/app/javascript/widget/components/HeaderActions.vue
index 433c7b6f0..28f7827e6 100644
--- a/app/javascript/widget/components/HeaderActions.vue
+++ b/app/javascript/widget/components/HeaderActions.vue
@@ -1,7 +1,7 @@
 <template>
   <div v-if="showHeaderActions" class="actions flex items-center">
     <button
-      v-if="conversationStatus === 'open' && hasEndConversationEnabled"
+      v-if="canLeaveConversation && hasEndConversationEnabled"
       class="button transparent compact"
       :title="$t('END_CONVERSATION')"
       @click="resolveConversation"
@@ -45,6 +45,7 @@ import { popoutChatWindow } from '../helpers/popoutHelper';
 import FluentIcon from 'shared/components/FluentIcon/Index.vue';
 import darkModeMixin from 'widget/mixins/darkModeMixin';
 import configMixin from 'widget/mixins/configMixin';
+import { CONVERSATION_STATUS } from 'shared/constants/messages';
 
 export default {
   name: 'HeaderActions',
@@ -60,6 +61,13 @@ export default {
     ...mapGetters({
       conversationAttributes: 'conversationAttributes/getConversationParams',
     }),
+    canLeaveConversation() {
+      return [
+        CONVERSATION_STATUS.OPEN,
+        CONVERSATION_STATUS.SNOOZED,
+        CONVERSATION_STATUS.PENDING,
+      ].includes(this.conversationStatus);
+    },
     isIframe() {
       return IFrameHelper.isIFrame();
     },