feat: Shows error message with retry for widget messages (#3594)
- Adds error message retry option for widget bubbles - Adds a fallback for widget images with file type bubble
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0130e08016
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9 changed files with 168 additions and 34 deletions
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@ -1,4 +1,5 @@
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{
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"arrow-clockwise-outline": "M12 4.75a7.25 7.25 0 1 0 7.201 6.406c-.068-.588.358-1.156.95-1.156.515 0 .968.358 1.03.87a9.25 9.25 0 1 1-3.432-6.116V4.25a1 1 0 1 1 2.001 0v2.698l.034.052h-.034v.25a1 1 0 0 1-1 1h-3a1 1 0 1 1 0-2h.666A7.219 7.219 0 0 0 12 4.75Z",
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"arrow-right-outline": "M13.267 4.209a.75.75 0 0 0-1.034 1.086l6.251 5.955H3.75a.75.75 0 0 0 0 1.5h14.734l-6.251 5.954a.75.75 0 0 0 1.034 1.087l7.42-7.067a.996.996 0 0 0 .3-.58.758.758 0 0 0-.001-.29.995.995 0 0 0-.3-.578l-7.419-7.067Z",
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"attach-outline": "M11.772 3.743a6 6 0 0 1 8.66 8.302l-.19.197-8.8 8.798-.036.03a3.723 3.723 0 0 1-5.489-4.973.764.764 0 0 1 .085-.13l.054-.06.086-.088.142-.148.002.003 7.436-7.454a.75.75 0 0 1 .977-.074l.084.073a.75.75 0 0 1 .074.976l-.073.084-7.594 7.613a2.23 2.23 0 0 0 3.174 3.106l8.832-8.83A4.502 4.502 0 0 0 13 4.644l-.168.16-.013.014-9.536 9.536a.75.75 0 0 1-1.133-.977l.072-.084 9.549-9.55h.002Z",
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"chevron-right-outline": "M8.293 4.293a1 1 0 0 0 0 1.414L14.586 12l-6.293 6.293a1 1 0 1 0 1.414 1.414l7-7a1 1 0 0 0 0-1.414l-7-7a1 1 0 0 0-1.414 0Z",
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@ -98,9 +98,21 @@
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max-width: 100%;
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}
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.in-progress {
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.in-progress,
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.is-failed {
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opacity: 0.6;
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}
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.is-failed {
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align-items: flex-end;
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display: flex;
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flex-direction: row-reverse;
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.chat-bubble.user {
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background: $color-error !important;
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// TODO: Remove the important
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}
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}
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}
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@ -27,16 +27,14 @@
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:class="wrapClass"
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>
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<div v-for="attachment in message.attachments" :key="attachment.id">
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<file-bubble
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v-if="attachment.file_type !== 'image'"
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:url="attachment.data_url"
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/>
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<image-bubble
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v-else
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v-if="attachment.file_type === 'image' && !hasImageError"
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:url="attachment.data_url"
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:thumb="attachment.thumb_url"
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:readable-time="readableTime"
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@error="onImageLoadError"
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/>
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<file-bubble v-else :url="attachment.data_url" />
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</div>
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</div>
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<p v-if="message.showAvatar || hasRecordedResponse" class="agent-name">
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@ -83,6 +81,11 @@ export default {
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default: () => {},
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},
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},
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data() {
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return {
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hasImageError: false,
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};
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},
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computed: {
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shouldDisplayAgentMessage() {
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if (
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@ -170,5 +173,18 @@ export default {
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};
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},
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},
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watch: {
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message() {
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this.hasImageError = false;
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},
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},
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mounted() {
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this.hasImageError = false;
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},
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methods: {
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onImageLoadError() {
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this.hasImageError = true;
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},
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},
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};
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</script>
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@ -6,7 +6,12 @@
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class="image"
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>
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<div class="wrap">
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<img :src="thumb" alt="Picture message" />
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<img
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:src="thumb"
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alt="Picture message"
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@click="onClick"
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@error="onImgError"
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/>
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<span class="time">{{ readableTime }}</span>
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</div>
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</a>
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@ -15,6 +20,11 @@
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<script>
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export default {
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props: ['url', 'thumb', 'readableTime'],
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methods: {
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onImgError() {
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this.$emit('error');
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},
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},
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};
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</script>
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<style lang="scss" scoped>
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@ -1,7 +1,10 @@
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<template>
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<div class="user-message-wrap">
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<div class="user-message">
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<div class="message-wrap" :class="{ 'in-progress': isInProgress }">
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<div
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class="message-wrap"
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:class="{ 'in-progress': isInProgress, 'is-failed': isFailed }"
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>
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<user-message-bubble
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v-if="showTextBubble"
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:message="message.content"
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@ -14,19 +17,33 @@
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:style="{ backgroundColor: widgetColor }"
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>
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<div v-for="attachment in message.attachments" :key="attachment.id">
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<file-bubble
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v-if="attachment.file_type !== 'image'"
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:url="attachment.data_url"
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:is-in-progress="isInProgress"
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/>
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<image-bubble
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v-else
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v-if="attachment.file_type === 'image' && !hasImageError"
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:url="attachment.data_url"
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:thumb="attachment.thumb_url"
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:readable-time="readableTime"
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@error="onImageLoadError"
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/>
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<file-bubble
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v-else
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:url="attachment.data_url"
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:is-in-progress="isInProgress"
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/>
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</div>
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</div>
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<div
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v-if="isFailed"
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class="flex justify-end align-middle px-4 py-2 text-red-700"
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>
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<button
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v-if="!hasAttachments"
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:title="$t('COMPONENTS.MESSAGE_BUBBLE.RETRY')"
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class="inline-flex justify-center items-center ml-2"
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@click="retrySendMessage"
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>
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<fluent-icon icon="arrow-clockwise" size="14" />
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</button>
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</div>
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</div>
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</div>
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</div>
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@ -35,6 +52,7 @@
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<script>
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import UserMessageBubble from 'widget/components/UserMessageBubble';
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import ImageBubble from 'widget/components/ImageBubble';
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import FluentIcon from 'shared/components/FluentIcon/Index';
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import FileBubble from 'widget/components/FileBubble';
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import timeMixin from 'dashboard/mixins/time';
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import messageMixin from '../mixins/messageMixin';
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@ -46,6 +64,7 @@ export default {
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UserMessageBubble,
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ImageBubble,
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FileBubble,
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FluentIcon,
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},
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mixins: [timeMixin, messageMixin],
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props: {
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@ -54,6 +73,11 @@ export default {
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default: () => {},
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},
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},
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data() {
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return {
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hasImageError: false,
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};
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},
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computed: {
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...mapGetters({
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widgetColor: 'appConfig/getWidgetColor',
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@ -71,6 +95,35 @@ export default {
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const { created_at: createdAt = '' } = this.message;
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return this.messageStamp(createdAt);
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},
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isFailed() {
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const { status = '' } = this.message;
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return status === 'failed';
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},
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errorMessage() {
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const { meta } = this.message;
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return meta
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? meta.error
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: this.$t('COMPONENTS.MESSAGE_BUBBLE.ERROR_MESSAGE');
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},
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},
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watch: {
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message() {
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this.hasImageError = false;
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},
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},
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mounted() {
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this.hasImageError = false;
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},
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methods: {
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async retrySendMessage() {
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await this.$store.dispatch(
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'conversation/sendMessageWithData',
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this.message
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);
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},
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onImageLoadError() {
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this.hasImageError = true;
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},
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},
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};
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</script>
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@ -6,6 +6,10 @@
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},
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"FORM_BUBBLE": {
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"SUBMIT": "Submit"
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},
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"MESSAGE_BUBBLE": {
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"RETRY": "Send message again",
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"ERROR_MESSAGE": "Couldn't send, try again"
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}
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},
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"TEAM_AVAILABILITY": {
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@ -24,15 +24,35 @@ export const actions = {
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commit('setConversationUIFlag', { isCreating: false });
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}
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},
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sendMessage: async ({ commit }, params) => {
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sendMessage: async ({ dispatch }, params) => {
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const { content } = params;
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commit('pushMessageToConversation', createTemporaryMessage({ content }));
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await sendMessageAPI(content);
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const message = createTemporaryMessage({ content });
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dispatch('sendMessageWithData', message);
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},
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sendMessageWithData: async ({ commit }, message) => {
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const { id, content, meta = {} } = message;
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commit('pushMessageToConversation', message);
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commit('updateMessageMeta', { id, meta: { ...meta, error: '' } });
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try {
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const { data } = await sendMessageAPI(content);
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commit('deleteMessage', message.id);
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commit('pushMessageToConversation', { ...data, status: 'sent' });
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} catch (error) {
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commit('pushMessageToConversation', { ...message, status: 'failed' });
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commit('updateMessageMeta', {
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id,
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meta: { ...meta, error: '' },
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});
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}
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},
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sendAttachment: async ({ commit }, params) => {
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const {
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attachment: { thumbUrl, fileType },
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meta = {},
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} = params;
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const attachment = {
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thumb_url: thumbUrl,
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@ -50,7 +70,13 @@ export const actions = {
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message: data,
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tempId: tempMessage.id,
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});
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commit('pushMessageToConversation', { ...data, status: 'sent' });
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} catch (error) {
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commit('pushMessageToConversation', { ...tempMessage, status: 'failed' });
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commit('updateMessageMeta', {
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id: tempMessage.id,
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meta: { ...meta, error: '' },
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});
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// Show error
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}
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},
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@ -72,6 +72,16 @@ export const mutations = {
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};
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},
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updateMessageMeta($state, { id, meta }) {
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const message = $state.conversations[id];
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if (!message) return;
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const newMeta = message.meta ? { ...message.meta, ...meta } : { ...meta };
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Vue.set(message, 'meta', {
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...newMeta,
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});
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},
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deleteMessage($state, id) {
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const messagesInbox = $state.conversations;
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Vue.delete(messagesInbox, id);
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@ -6,6 +6,7 @@ jest.mock('../../../../helpers/uuid');
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jest.mock('widget/helpers/axios');
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const commit = jest.fn();
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const dispatch = jest.fn();
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describe('#actions', () => {
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describe('#createConversation', () => {
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@ -92,7 +93,7 @@ describe('#actions', () => {
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});
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describe('#sendMessage', () => {
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it('sends correct mutations', () => {
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it('sends correct mutations', async () => {
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const mockDate = new Date(1466424490000);
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getUuid.mockImplementationOnce(() => '1111');
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const spy = jest.spyOn(global, 'Date').mockImplementation(() => mockDate);
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search: '?param=1',
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},
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}));
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actions.sendMessage({ commit }, { content: 'hello' });
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await actions.sendMessage({ commit, dispatch }, { content: 'hello' });
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spy.mockRestore();
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windowSpy.mockRestore();
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expect(commit).toBeCalledWith('pushMessageToConversation', {
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id: '1111',
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expect(dispatch).toBeCalledWith('sendMessageWithData', {
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attachments: undefined,
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content: 'hello',
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status: 'in_progress',
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created_at: 1466424490,
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id: '1111',
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message_type: 0,
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status: 'in_progress',
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});
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});
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});
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const thumbUrl = '';
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const attachment = { thumbUrl, fileType: 'file' };
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actions.sendAttachment({ commit }, { attachment });
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actions.sendAttachment({ commit, dispatch }, { attachment });
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spy.mockRestore();
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expect(commit).toBeCalledWith('pushMessageToConversation', {
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id: '1111',
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