diff --git a/app/controllers/api/v1/widget/contacts_controller.rb b/app/controllers/api/v1/widget/contacts_controller.rb
index ad818d7ac..135d2ced3 100644
--- a/app/controllers/api/v1/widget/contacts_controller.rb
+++ b/app/controllers/api/v1/widget/contacts_controller.rb
@@ -1,6 +1,9 @@
 class Api::V1::Widget::ContactsController < Api::V1::Widget::BaseController
+  before_action :process_hmac
+
+  def show; end
+
   def update
-    process_hmac
     contact_identify_action = ContactIdentifyAction.new(
       contact: @contact,
       params: permitted_params.to_h.deep_symbolize_keys
diff --git a/app/javascript/widget/App.vue b/app/javascript/widget/App.vue
index 48e89096d..e0e08911c 100755
--- a/app/javascript/widget/App.vue
+++ b/app/javascript/widget/App.vue
@@ -150,6 +150,7 @@ export default {
           this.setPopoutDisplay(message.showPopoutButton);
           this.fetchAvailableAgents(websiteToken);
           this.setHideMessageBubble(message.hideMessageBubble);
+          this.$store.dispatch('contacts/get');
         } else if (message.event === 'widget-visible') {
           this.scrollConversationToBottom();
         } else if (message.event === 'set-current-url') {
diff --git a/app/javascript/widget/api/contacts.js b/app/javascript/widget/api/contacts.js
index a72bb4910..a246e6dc2 100644
--- a/app/javascript/widget/api/contacts.js
+++ b/app/javascript/widget/api/contacts.js
@@ -3,6 +3,9 @@ import { API } from 'widget/helpers/axios';
 const buildUrl = endPoint => `/api/v1/${endPoint}${window.location.search}`;
 
 export default {
+  get() {
+    return API.get(buildUrl('widget/contact'));
+  },
   update(identifier, userObject) {
     return API.patch(buildUrl('widget/contact'), {
       identifier,
diff --git a/app/javascript/widget/store/modules/contacts.js b/app/javascript/widget/store/modules/contacts.js
index 0ecae3a55..582b78414 100644
--- a/app/javascript/widget/store/modules/contacts.js
+++ b/app/javascript/widget/store/modules/contacts.js
@@ -1,7 +1,27 @@
 import ContactsAPI from '../../api/contacts';
 import { refreshActionCableConnector } from '../../helpers/actionCable';
 
+const state = {
+  currentUser: {},
+};
+
+const SET_CURRENT_USER = 'SET_CURRENT_USER';
+
+export const getters = {
+  getCurrentUser(_state) {
+    return _state.currentUser;
+  },
+};
+
 export const actions = {
+  get: async ({ commit }) => {
+    try {
+      const { data } = await ContactsAPI.get();
+      commit(SET_CURRENT_USER, data);
+    } catch (error) {
+      // Ignore error
+    }
+  },
   update: async ({ dispatch }, { identifier, user: userObject }) => {
     try {
       const user = {
@@ -14,6 +34,7 @@ export const actions = {
         data: { pubsub_token: pubsubToken },
       } = await ContactsAPI.update(identifier, user);
 
+      dispatch('get');
       if (userObject.identifier_hash) {
         dispatch('conversation/clearConversations', {}, { root: true });
         dispatch('conversation/fetchOldConversations', {}, { root: true });
@@ -33,10 +54,17 @@ export const actions = {
   },
 };
 
+export const mutations = {
+  [SET_CURRENT_USER]($state, user) {
+    const { currentUser } = $state;
+    $state.currentUser = { ...currentUser, ...user };
+  },
+};
+
 export default {
   namespaced: true,
-  state: {},
-  getters: {},
+  state,
+  getters,
   actions,
-  mutations: {},
+  mutations,
 };
diff --git a/app/javascript/widget/store/modules/specs/contact/actions.spec.js b/app/javascript/widget/store/modules/specs/contact/actions.spec.js
new file mode 100644
index 000000000..c16b0eb20
--- /dev/null
+++ b/app/javascript/widget/store/modules/specs/contact/actions.spec.js
@@ -0,0 +1,21 @@
+import { API } from 'widget/helpers/axios';
+import { actions } from '../../contacts';
+
+const commit = jest.fn();
+jest.mock('widget/helpers/axios');
+
+describe('#actions', () => {
+  describe('#update', () => {
+    it('sends correct actions', async () => {
+      const user = {
+        email: 'thoma@sphadikam.com',
+        name: 'Adu Thoma',
+        avatar_url: '',
+        identifier_hash: 'malana_hash',
+      };
+      API.patch.mockResolvedValue({ data: { pubsub_token: 'token' } });
+      await actions.update({ commit }, { identifier: 1, user });
+      expect(commit.mock.calls).toEqual([]);
+    });
+  });
+});
diff --git a/app/javascript/widget/store/modules/specs/contact/getters.spec.js b/app/javascript/widget/store/modules/specs/contact/getters.spec.js
new file mode 100644
index 000000000..43b0f15d7
--- /dev/null
+++ b/app/javascript/widget/store/modules/specs/contact/getters.spec.js
@@ -0,0 +1,21 @@
+import { getters } from '../../contacts';
+
+describe('#getters', () => {
+  it('getCurrentUser', () => {
+    const user = {
+      email: 'thoma@sphadikam.com',
+      name: 'Adu Thoma',
+      avatar_url: '',
+      identifier_hash: 'malana_hash',
+    };
+    const state = {
+      currentUser: user,
+    };
+    expect(getters.getCurrentUser(state)).toEqual({
+      email: 'thoma@sphadikam.com',
+      name: 'Adu Thoma',
+      avatar_url: '',
+      identifier_hash: 'malana_hash',
+    });
+  });
+});
diff --git a/app/javascript/widget/store/modules/specs/contact/mutations.spec.js b/app/javascript/widget/store/modules/specs/contact/mutations.spec.js
new file mode 100644
index 000000000..fed202bf2
--- /dev/null
+++ b/app/javascript/widget/store/modules/specs/contact/mutations.spec.js
@@ -0,0 +1,17 @@
+import { mutations } from '../../contacts';
+
+describe('#mutations', () => {
+  describe('#SET_CURRENT_USER', () => {
+    it('set current user', () => {
+      const user = {
+        email: 'thoma@sphadikam.com',
+        name: 'Adu Thoma',
+        avatar_url: '',
+        identifier_hash: 'malana_hash',
+      };
+      const state = { currentUser: {} };
+      mutations.SET_CURRENT_USER(state, user);
+      expect(state.currentUser).toEqual(user);
+    });
+  });
+});
diff --git a/app/javascript/widget/views/Home.vue b/app/javascript/widget/views/Home.vue
index 9753c5cd2..32f784ec7 100755
--- a/app/javascript/widget/views/Home.vue
+++ b/app/javascript/widget/views/Home.vue
@@ -114,13 +114,15 @@ export default {
       conversationSize: 'conversation/getConversationSize',
       groupedMessages: 'conversation/getGroupedConversation',
       isFetchingList: 'conversation/getIsFetchingList',
+      currentUser: 'contacts/getCurrentUser',
     }),
     currentView() {
+      const { email: currentUserEmail = '' } = this.currentUser;
       if (this.isHeaderCollapsed) {
         if (this.conversationSize) {
           return 'messageView';
         }
-        if (this.preChatFormEnabled) {
+        if (this.preChatFormEnabled && !currentUserEmail) {
           return 'preChatFormView';
         }
         return 'messageView';
diff --git a/app/views/api/v1/widget/contacts/show.json.jbuilder b/app/views/api/v1/widget/contacts/show.json.jbuilder
new file mode 100644
index 000000000..9853ccbee
--- /dev/null
+++ b/app/views/api/v1/widget/contacts/show.json.jbuilder
@@ -0,0 +1,3 @@
+json.id @contact.id
+json.name @contact.name
+json.email @contact.email
diff --git a/config/routes.rb b/config/routes.rb
index d5e1162fa..cedb58a12 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -150,7 +150,7 @@ Rails.application.routes.draw do
             post :transcript
           end
         end
-        resource :contact, only: [:update]
+        resource :contact, only: [:show, :update]
         resources :inbox_members, only: [:index]
         resources :labels, only: [:create, :destroy]
       end