chore: New translation updates (#4980)

New translation updates

app/javascript/dashboard/i18n/locale/ar/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} المحادثات المحددة",
-        "AGENT_SELECT_LABEL": "اختر وكيل",
-        "ASSIGN_CONFIRMATION_LABEL": "هل أنت متأكد من أنك تريد تعيين %{conversationCount} %{conversationLabel} إلى",
-        "GO_BACK_LABEL": "العودة للخلف",
-        "ASSIGN_LABEL": "تكليف",
-        "ASSIGN_AGENT_TOOLTIP": "إسناد وكيل",
-        "RESOLVE_TOOLTIP": "إغلاق المحادثة",
-        "ASSIGN_SUCCESFUL": "تم تعيين المحادثات بنجاح",
-        "ASSIGN_FAILED": "فشل في تعيين المحادثات، الرجاء المحاولة مرة أخرى",
-        "RESOLVE_SUCCESFUL": "تم تسوية المحادثات بنجاح",
-        "RESOLVE_FAILED": "فشل في حل المحادثات، يرجى المحاولة مرة أخرى",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "المحادثات المرئية في هذه الصفحة هي المحددة فقط.",
-        "AGENT_LIST_LOADING": "تحميل الوكلاء"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} المحادثات المحددة",
+    "AGENT_SELECT_LABEL": "اختر وكيل",
+    "ASSIGN_CONFIRMATION_LABEL": "هل أنت متأكد من أنك تريد تعيين %{conversationCount} %{conversationLabel} إلى",
+    "GO_BACK_LABEL": "العودة للخلف",
+    "ASSIGN_LABEL": "تكليف",
+    "ASSIGN_AGENT_TOOLTIP": "إسناد وكيل",
+    "ASSIGN_SUCCESFUL": "تم تعيين المحادثات بنجاح",
+    "ASSIGN_FAILED": "فشل في تعيين المحادثات، الرجاء المحاولة مرة أخرى",
+    "RESOLVE_SUCCESFUL": "تم تسوية المحادثات بنجاح",
+    "RESOLVE_FAILED": "فشل في حل المحادثات، يرجى المحاولة مرة أخرى",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "المحادثات المرئية في هذه الصفحة هي المحددة فقط.",
+    "AGENT_LIST_LOADING": "تحميل الوكلاء",
+    "UPDATE": {
+      "CHANGE_STATUS": "تغيير الحالة",
+      "SNOOZE_UNTIL_NEXT_REPLY": "غفوة حتى الرد القادم",
+      "UPDATE_SUCCESFUL": "تم تحديث حالة المحادثة بنجاح.",
+      "UPDATE_FAILED": "فشل تحديث المحادثات، الرجاء المحاولة مرة أخرى"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "تعيين التسميات",
+      "NO_LABELS_FOUND": "لم يتم العثور على تسميات لـ",
+      "ASSIGN_SELECTED_LABELS": "تعيين التسميات المحددة",
+      "ASSIGN_SUCCESFUL": "تم تعيين التسميات بنجاح",
+      "ASSIGN_FAILED": "فشل في تعيين التسميات ، الرجاء المحاولة مرة أخرى"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "أدخل عنوان البريد الإلكتروني الخاص بجهة الاتصال",
         "LABEL": "عنوان البريد الإلكتروني",
-        "DUPLICATE": "عنوان البريد الإلكتروني هذا مستخدم لجهة اتصال أخرى."
+        "DUPLICATE": "عنوان البريد الإلكتروني هذا مستخدم لجهة اتصال أخرى.",
+        "ERROR": "الرجاء إدخال عنوان بريد إلكتروني صحيح."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "أدخل رقم الهاتف الخاص بجهة الاتصال",

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "اسم صندوق الوارد لقناة التواصل",
-        "PLACEHOLDER": "أدخل اسم صندوق الوارد الخاص بك (مثال: Acme Inc)"
+        "PLACEHOLDER": "أدخل اسم صندوق الوارد الخاص بك (مثال: Acme Inc)",
+        "ERROR": "الرجاء إدخال اسم صندوق الوارد صالح"
       },
       "WEBSITE_NAME": {
         "LABEL": "اسم الموقع",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "تفعيل رسالة الترحيب التلقائية",
-          "HELP_TEXT": "إرسال رسالة ترحيب إلى المستخدم عند بدء المحادثة.",
+          "HELP_TEXT": "إرسال رسالة تحية تلقائياً عند إنشاء محادثة جديدة.",
           "ENABLED": "مفعل",
           "DISABLED": "معطّل"
         },
@@ -97,7 +98,10 @@
           "LABEL": "لون صندوق الدردشة",
           "PLACEHOLDER": "تحديث اللون الرئيسي لصندوق الدردشة"
         },
-        "SUBMIT_BUTTON": "إنشاء قناة تواصل"
+        "SUBMIT_BUTTON": "إنشاء قناة تواصل",
+        "API": {
+          "ERROR_MESSAGE": "لم نتمكن من إنشاء قناة موقع، الرجاء المحاولة مرة أخرى"
+        }
       },
       "TWILIO": {
         "TITLE": "قناة Twilio SMS/WhatsApp",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "تويليو",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "الرجاء إدخال رقم الهاتف الذي سيتم إرسال الرسائل منه.",
           "ERROR": "الرجاء إدخال قيمة صحيحة. يجب أن يبدأ رقم الهاتف بعلامة `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "الرجاء إدخال اسم صالح."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "الرجاء إدخال اسم صالح."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "الرجاء إدخال اسم صالح."
+        },
         "API_KEY": {
           "LABEL": "مفتاح API",
           "SUBTITLE": "تكوين مفتاح واتسآب API.",
           "PLACEHOLDER": "مفتاح API",
-          "APPLY_FOR_ACCESS": "ليس لديك أي مفتاح API؟ تقدم بطلب الوصول إلى هنا",
           "ERROR": "الرجاء إدخال اسم صالح."
         },
+        "API_CALLBACK": {
+          "TITLE": "عنوان Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "إنشاء قناة واتساب",
         "API": {
           "ERROR_MESSAGE": "لم نتمكن من حفظ قناة واتساب"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "اختر قناة",
-        "DESC": "ندعم أداة الدردشة المباشرة، صفحة الفيسبوك، ملف تويتر الشخصي، واتسب، البريد الإلكتروني وما إلى ذلك، كقنوات. إذا كنت ترغب في إنشاء قناة مخصصة، يمكنك إنشاءها باستخدام قناة API. حدد قناة واحدة من الخيارات أدناه للمتابعة."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "موظف الدعم",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "تم تحديث إعدادات قناة التواصل بنجاح",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "تم تحديث إعدادات الإسناد التلقائي بنجاح",
-        "ERROR_MESSAGE": "تعذر تحديث لون صندوق الدردشة. الرجاء المحاولة مرة أخرى لاحقاً."
+        "ERROR_MESSAGE": "تعذر تحديث إعدادات صندوق الوارد. الرجاء المحاولة مرة أخرى لاحقاً."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "مفعل",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "تحديث إعدادات قناة التواصل",
       "AUTO_ASSIGNMENT_SUB_TEXT": "تمكين أو تعطيل الإسناد التلقائي للمحادثات الجديدة إلى الموظفين المضافين إلى قناة التواصل هذه.",
       "HMAC_VERIFICATION": "التحقق من هوية المستخدم",
-      "HMAC_DESCRIPTION": "من أجل التحقق من هوية المستخدم، يسمح لك SDK بتمرير 'المعرفة_hash' لكل مستخدم. يمكنك إنشاء HMAC باستخدام 'sha256' مع المفتاح المعروض هنا.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "فرض التحقق من هوية المستخدم",
-      "HMAC_MANDATORY_DESCRIPTION": "في حالة التمكين، لن تعمل طريقة حساب SDKs إلا إذا تم توفير `IDer_hash` لكل مستخدم.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "معرف صندوق الوارد",
       "INBOX_IDENTIFIER_SUB_TEXT": "استخدم رمز 'inbox_identifier' المعروض هنا للمصادقة على عملاء API الخاص بك.",
       "FORWARD_EMAIL_TITLE": "إعادة التوجيه إلى البريد الإلكتروني",
       "FORWARD_EMAIL_SUB_TEXT": "بدء إعادة توجيه رسائل البريد الإلكتروني الخاصة بك إلى عنوان البريد الإلكتروني التالي.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "السماح بالرسائل بعد حل المحادثة",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "السماح للمستخدمين النهائيين بإرسال رسائل حتى بعد تسوية المحادثة."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "السماح للمستخدمين النهائيين بإرسال رسائل حتى بعد تسوية المحادثة.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "مفتاح API"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "حد الإسناد التلقائي",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "الرجاء إدخال قيمة أكبر من 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "تحديد الحد الأقصى لعدد المحادثات من علبة الوارد هذه التي يمكن تعيينها تلقائياً إلى وكيل"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "إعادة التصريح",

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "اختر نطاق المدة"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "تجميع بواسطة",
+    "DURATION_FILTER_LABEL": "المدة",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/bg/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Select Agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assign",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Resolve",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Select Agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assign",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Добавете имейл на контакта",
         "LABEL": "Имейл адрес",
-        "DUPLICATE": "Този имейл се използва от друг контакт."
+        "DUPLICATE": "Този имейл се използва от друг контакт.",
+        "ERROR": "Please enter a valid email address."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Добавете телефона на контакта",

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Inbox Name",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Website Name",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Enable channel greeting",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Enabled",
           "DISABLED": "Disabled"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widget Color",
           "PLACEHOLDER": "Update the widget color used in widget"
         },
-        "SUBMIT_BUTTON": "Create inbox"
+        "SUBMIT_BUTTON": "Create inbox",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
           "ERROR": "Please enter a valid value. Phone number should start with `+` sign."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Агенти",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Inbox settings updated successfully",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Auto assignment updated successfully",
-        "ERROR_MESSAGE": "Could not update widget color. Please try again later."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Enabled",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reauthorize",

app/javascript/dashboard/i18n/locale/bg/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/ca/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Seleccionar Agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assignar",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Resoldre",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Seleccionar Agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assignar",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Introdueix l'adreça de correu electrònic del contacte",
         "LABEL": "Adreça de correu electrònic",
-        "DUPLICATE": "Aquesta adreça de correu electrònic s’utilitza per a un altre contacte."
+        "DUPLICATE": "Aquesta adreça de correu electrònic s’utilitza per a un altre contacte.",
+        "ERROR": "Introduïu una adreça de correu electrònic vàlida."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Introdueix el número de telèfon del contacte",

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Nom de la safata d'entrada",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Nom del lloc web",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Activa la salutació del canal",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Habilita",
           "DISABLED": "Inhabilita"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Color del Widget",
           "PLACEHOLDER": "Actualitza el color del widget"
         },
-        "SUBMIT_BUTTON": "Crea la safata entrada"
+        "SUBMIT_BUTTON": "Crea la safata entrada",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Introduïu el número de telèfon des del qual serà enviat el missatge.",
           "ERROR": "Introduïu un valor vàlid. El número de telèfon hauria de començar amb el signe `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agents",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "El color del widget s'ha actualitzat correctament",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Assignació automàtica actualitzada correctament",
-        "ERROR_MESSAGE": "No s'ha pogut actualitzar el color del widget. Torneu-ho a provar més endavant."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Habilita",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Actualitza la configuració de la safata d'entrada",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Activa o desactiva l'assignació automàtica d'agents disponibles a les noves converses",
       "HMAC_VERIFICATION": "Validació de la Identitat del Usuari",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Comença a reenviar els teus correus electrònics a la següent adreça electrònica.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reautoritza",

app/javascript/dashboard/i18n/locale/ca/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/cs/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Vybrat agenta",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Přiřadit",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Vyřešit",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Vybrat agenta",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Přiřadit",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Zadejte e-mailovou adresu kontaktu",
         "LABEL": "E-mailová adresa",
-        "DUPLICATE": "Tuto e-mailovou adresu již používá jiný kontakt."
+        "DUPLICATE": "Tuto e-mailovou adresu již používá jiný kontakt.",
+        "ERROR": "Zadejte prosím platnou e-mailovou adresu."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Zadejte telefonní číslo kontaktu",

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Název schránky",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Website Name",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Povolit uvítání",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Povoleno",
           "DISABLED": "Zakázáno"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Barva widgetu",
           "PLACEHOLDER": "Aktualizovat barvu widgetu použitou ve widgetu"
         },
-        "SUBMIT_BUTTON": "Vytvořit doručenou poštu"
+        "SUBMIT_BUTTON": "Vytvořit doručenou poštu",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Zadejte prosím telefonní číslo, ze kterého bude zpráva odeslána.",
           "ERROR": "Zadejte platnou hodnotu. Telefonní číslo by mělo začínat znakem `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agenti",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Nastavení doručené pošty bylo úspěšně aktualizováno",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatické přiřazení bylo úspěšně aktualizováno",
-        "ERROR_MESSAGE": "Nelze aktualizovat barvu widgetu. Opakujte akci později."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Povoleno",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Aktualizujte nastavení doručené pošty",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Povolit nebo zakázat automatické přiřazování nových konverzací agentům přidaným do této schránky.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Znovu autorizovat",

app/javascript/dashboard/i18n/locale/cs/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/da/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Select Agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assign",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Løs",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Select Agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assign",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Indtast e-mailadressen på kontaktpersonen",
         "LABEL": "E-Mail Adresse",
-        "DUPLICATE": "Denne e-mail adresse er i brug for en anden kontakt."
+        "DUPLICATE": "Denne e-mail adresse er i brug for en anden kontakt.",
+        "ERROR": "Indtast venligst en gyldig e-mailadresse."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Indtast telefonnummeret på kontaktpersonen",

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Indbakke Navn",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Websted Navn",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Aktivér kanal start hilsen",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Aktiveret",
           "DISABLED": "Deaktiveret"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widget Farve",
           "PLACEHOLDER": "Opdater widget farve der bruges i widget"
         },
-        "SUBMIT_BUTTON": "Opret indbakke"
+        "SUBMIT_BUTTON": "Opret indbakke",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Indtast venligst det telefonnummer, hvorfra beskeden vil blive sendt.",
           "ERROR": "Angiv en gyldig værdi. Telefonnummer skal starte med `+` tegn."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agenter",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Indbakkeindstillinger opdateret",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatisk tildeling opdateret",
-        "ERROR_MESSAGE": "Kunne ikke opdatere widget farve. Prøv igen senere."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Aktiveret",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Opdater dine indbakkeindstillinger",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Aktiver eller deaktiver automatisk tildeling af nye samtaler til agenter tilføjet til denne indbakke.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Begynd at videresende dine e-mails til følgende e-mailadresse.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Genautorisér",

app/javascript/dashboard/i18n/locale/da/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/de/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} Konversationen ausgewählt",
-        "AGENT_SELECT_LABEL": "Agent auswählen",
-        "ASSIGN_CONFIRMATION_LABEL": "Sind Sie sicher, dass Sie %{conversationCount} %{conversationLabel} zuweisen möchten",
-        "GO_BACK_LABEL": "Zurück",
-        "ASSIGN_LABEL": "Zuordnen",
-        "ASSIGN_AGENT_TOOLTIP": "Agent zuweisen",
-        "RESOLVE_TOOLTIP": "Fall schließen",
-        "ASSIGN_SUCCESFUL": "Konversationen erfolgreich zugewiesen",
-        "ASSIGN_FAILED": "Konversationen konnten nicht zugewiesen werden. Bitte versuchen Sie es erneut",
-        "RESOLVE_SUCCESFUL": "Konversationen erfolgreich gelöst",
-        "RESOLVE_FAILED": "Konversationen konnten nicht gelöst werden. Bitte versuchen Sie es erneut",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Nur auf dieser Seite sichtbaren Konversationen sind ausgewählt.",
-        "AGENT_LIST_LOADING": "Agenten werden geladen"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} Konversationen ausgewählt",
+    "AGENT_SELECT_LABEL": "Agent auswählen",
+    "ASSIGN_CONFIRMATION_LABEL": "Sind Sie sicher, dass Sie %{conversationCount} %{conversationLabel} zuweisen möchten",
+    "GO_BACK_LABEL": "Zurück",
+    "ASSIGN_LABEL": "Zuordnen",
+    "ASSIGN_AGENT_TOOLTIP": "Agent zuweisen",
+    "ASSIGN_SUCCESFUL": "Konversationen erfolgreich zugewiesen",
+    "ASSIGN_FAILED": "Konversationen konnten nicht zugewiesen werden. Bitte versuchen Sie es erneut",
+    "RESOLVE_SUCCESFUL": "Konversationen erfolgreich gelöst",
+    "RESOLVE_FAILED": "Konversationen konnten nicht gelöst werden. Bitte versuchen Sie es erneut",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Nur auf dieser Seite sichtbaren Konversationen sind ausgewählt.",
+    "AGENT_LIST_LOADING": "Agenten werden geladen",
+    "UPDATE": {
+      "CHANGE_STATUS": "Status ändern",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Bis zur nächsten Antwort zurückstellen",
+      "UPDATE_SUCCESFUL": "Der Konversationsstatus wurde erfolgreich aktualisiert.",
+      "UPDATE_FAILED": "Konversationen konnten nicht aktualisiert werden. Bitte versuchen Sie es erneut"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Labels zuweisen",
+      "NO_LABELS_FOUND": "Keine Labels gefunden für",
+      "ASSIGN_SELECTED_LABELS": "Ausgewählte Labels zuweisen",
+      "ASSIGN_SUCCESFUL": "Labels erfolgreich zugewiesen",
+      "ASSIGN_FAILED": "Label konnten nicht zugewiesen werden. Bitte versuchen Sie es erneut"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Geben Sie die E-Mail-Adresse des Kontakts ein",
         "LABEL": "E-Mail-Adresse",
-        "DUPLICATE": "Diese E-Mail-Adresse wird bereits für einen anderen Kontakt verwendet."
+        "DUPLICATE": "Diese E-Mail-Adresse wird bereits für einen anderen Kontakt verwendet.",
+        "ERROR": "Bitte geben Sie eine gültige E-Mail-Adresse ein."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Geben Sie die Telefonnummer des Kontakts ein",

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Posteingang-Name",
-        "PLACEHOLDER": "Geben Sie den Namen für Ihren Posteingang ein (eg: Acme Inc)"
+        "PLACEHOLDER": "Geben Sie den Namen für Ihren Posteingang ein (eg: Acme Inc)",
+        "ERROR": "Bitte geben Sie einen gültigen Posteingangsnamen ein"
       },
       "WEBSITE_NAME": {
         "LABEL": "Webseiten-Name",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Kanal Begrüßung aktivieren",
-          "HELP_TEXT": "Senden Sie eine Begrüßungsnachricht an die Benutzer, wenn sie das Gespräch beginnen.",
+          "HELP_TEXT": "Automatisch eine Begrüßungsnachricht senden, wenn eine neue Konversation erstellt wird.",
           "ENABLED": "Aktiviert",
           "DISABLED": "Deaktiviert"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widget Farbe",
           "PLACEHOLDER": "Aktualisieren Sie die im Widget verwendete Widget-Farbe"
         },
-        "SUBMIT_BUTTON": "Posteingang erstellen"
+        "SUBMIT_BUTTON": "Posteingang erstellen",
+        "API": {
+          "ERROR_MESSAGE": "Wir konnten keinen Website-Kanal erstellen, bitte versuchen Sie es erneut"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp-Kanal",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API-Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Bitte geben Sie die Telefonnummer ein, von der die Nachricht gesendet wird.",
           "ERROR": "Bitte geben sie einen gültigen Wert ein. Die Telefonnummer sollte mit dem Pluszeichen beginnen."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Telefonnummer-ID",
+          "PLACEHOLDER": "Bitte geben Sie die Telefonnummern-ID ein, die Sie vom Facebook-Entwickler-Dashboard erhalten haben.",
+          "ERROR": "Bitte geben Sie einen gültigen Wert ein."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Geschäftskonto-ID",
+          "PLACEHOLDER": "Bitte geben Sie die von Facebook Developer Dashboard erhaltene Geschäftskonto -ID ein.",
+          "ERROR": "Bitte geben Sie einen gültigen Wert ein."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook-Verifizierungstoken",
+          "PLACEHOLDER": "Geben Sie ein Überprüfungstoken ein, das Sie für Facebook-Webhooks konfigurieren möchten.",
+          "ERROR": "Bitte geben Sie einen gültigen Wert ein."
+        },
         "API_KEY": {
           "LABEL": "API-Schlüssel",
           "SUBTITLE": "Konfigurieren Sie den WhatsApp API-Schlüssel.",
           "PLACEHOLDER": "API-Schlüssel",
-          "APPLY_FOR_ACCESS": "Sie haben keinen API-Schlüssel? Für den Zugriff hier beantragen",
           "ERROR": "Bitte geben Sie einen gültigen Wert ein."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "Sie müssen die Webhook-URL im Facebook-Entwicklerportal mit der hier genannten URL konfigurieren."
+        },
         "SUBMIT_BUTTON": "WhatsApp-Kanal erstellen",
         "API": {
           "ERROR_MESSAGE": "Wir konnten den WhatsApp-Kanal nicht speichern"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Wählen Sie einen Kanal",
-        "DESC": "Chatwoot unterstützt Live-Chat-Widget, Facebook-Seite, Twitter-Profil, WhatsApp, E-Mail etc. als Kanäle. Wenn Sie einen eigenen Kanal erstellen möchten, können Sie einen API-Kanal verwenden. Wählen Sie einen Kanal aus den folgenden Optionen aus, um fortzufahren."
+        "DESC": "Chatwoot unterstützt Live-Chat-Widgets, Facebook Messenger, Twitter-Profile, WhatsApp, E-Mails usw. als Kanäle. Wenn Sie einen benutzerdefinierten Kanal erstellen möchten, können Sie ihn mithilfe des API-Kanals erstellen. Wählen Sie zunächst einen der folgenden Kanäle aus."
       },
       "AGENTS": {
         "TITLE": "Agenten",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Posteingangseinstellungen erfolgreich aktualisiert",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatische Zuordnung erfolgreich aktualisiert",
-        "ERROR_MESSAGE": "Widget-Farbe konnte nicht aktualisiert werden. Bitte versuchen Sie es später noch einmal."
+        "ERROR_MESSAGE": "Die Posteingangseinstellungen konnten nicht aktualisiert werden. Bitte versuchen Sie es später erneut."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Aktiviert",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Posteingangseinstellungen aktualisieren",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Aktivieren oder deaktivieren Sie die automatische Zuweisung verfügbarer Agenten für neue Konversationen",
       "HMAC_VERIFICATION": "Benutzeridentitätsüberprüfung",
-      "HMAC_DESCRIPTION": "Um die Benutzer-Identität zu validieren, kann via SDK einen `identity_hash` für jeden Benutzer übergeben werden. Ein Hash kann mithilfe des SH256-Verfahrens mithilfe des nachfolgenden Schlüssels generiert werden.",
+      "HMAC_DESCRIPTION": "Um die Identität des Benutzers zu validieren, können Sie für jeden Benutzer einen `identifier_hash` übergeben. Sie können einen HMAC sha256-Hash generieren, indem Sie den 'Bezeichner' mit dem hier gezeigten Schlüssel verwenden.",
       "HMAC_MANDATORY_VERIFICATION": "Erzwinge Benutzer-Identitätsüberprüfung",
-      "HMAC_MANDATORY_DESCRIPTION": "Wenn aktiviert, funktioniert die setUser Methode der Chatwoot SDK nur, wenn ein `identifier_hash` für jeden Benutzer mitgeliefert wird.",
+      "HMAC_MANDATORY_DESCRIPTION": "Wenn aktiviert, werden Anfragen, denen der `identifier_hash` fehlt, abgelehnt.",
       "INBOX_IDENTIFIER": "Identifizierung für Posteingang",
       "INBOX_IDENTIFIER_SUB_TEXT": "Verwenden Sie den hier angezeigten `inbox_identifier`-Token zur Authentifizierung Ihrer API-Clients.",
       "FORWARD_EMAIL_TITLE": "Weiterleitung an E-Mail",
       "FORWARD_EMAIL_SUB_TEXT": "Starten Sie die Weiterleitung Ihrer E-Mails an die folgende E-Mail-Adresse.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Nachrichten zulassen, nachdem die Konversation gelöst wurde",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Den Endbenutzern erlauben, Nachrichten zu versenden, auch wenn die Unterhaltung abgeschlossen ist."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Den Endbenutzern erlauben, Nachrichten zu versenden, auch wenn die Unterhaltung abgeschlossen ist.",
+      "WHATSAPP_SECTION_SUBHEADER": "Dieser API Key wird für die Integration mit den WhatsApp APIs verwendet.",
+      "WHATSAPP_SECTION_TITLE": "API-Schlüssel"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Limit für automatische Zuweisung",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Bitte geben Sie einen Wert größer als 0 ein",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Beschränken Sie die maximale Anzahl von Konversationen aus diesem Posteingang, die einem Agenten automatisch zugewiesen werden können"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Neu autorisieren",

app/javascript/dashboard/i18n/locale/de/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Zeitraum auswählen"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Gruppieren nach",
+    "DURATION_FILTER_LABEL": "Dauer",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/el/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} σινομιλίες επιλέχθηκαν",
-        "AGENT_SELECT_LABEL": "Επιλογή πράκτορα",
-        "ASSIGN_CONFIRMATION_LABEL": "Είσαστε σίγουροι ότι θέλετε να αντιστοιχίσετε %{conversationCount} %{conversationLabel} στον",
-        "GO_BACK_LABEL": "Πίσω",
-        "ASSIGN_LABEL": "Αντιστοίχιση",
-        "ASSIGN_AGENT_TOOLTIP": "Ανάθεση σε πράκτορα",
-        "RESOLVE_TOOLTIP": "Επίλυση",
-        "ASSIGN_SUCCESFUL": "Οι σινομιλίες αντιστοιχήθηκαν επιτυχώς",
-        "ASSIGN_FAILED": "Αποτυχία στην αντιστοίχιση σινομιλιών, παρακαλώ δοκιμάστε αργότερα",
-        "RESOLVE_SUCCESFUL": "Οι σινομιλίες επιλύθηκαν επιτυχώς",
-        "RESOLVE_FAILED": "Αποτυχία στην αντιστοίχιση σινομιλιών, παρακαλώ δοκιμάστε αργότερα",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Επιλέχθηκαν μόνο οι σινομιλίες που φαίνονται στην σελίδα.",
-        "AGENT_LIST_LOADING": "Φόρτωση πρακτόρων"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} σινομιλίες επιλέχθηκαν",
+    "AGENT_SELECT_LABEL": "Επιλογή πράκτορα",
+    "ASSIGN_CONFIRMATION_LABEL": "Είσαστε σίγουροι ότι θέλετε να αντιστοιχίσετε %{conversationCount} %{conversationLabel} στον",
+    "GO_BACK_LABEL": "Πίσω",
+    "ASSIGN_LABEL": "Αντιστοίχιση",
+    "ASSIGN_AGENT_TOOLTIP": "Ανάθεση σε πράκτορα",
+    "ASSIGN_SUCCESFUL": "Οι σινομιλίες αντιστοιχήθηκαν επιτυχώς",
+    "ASSIGN_FAILED": "Αποτυχία στην αντιστοίχιση σινομιλιών, παρακαλώ δοκιμάστε αργότερα",
+    "RESOLVE_SUCCESFUL": "Οι σινομιλίες επιλύθηκαν επιτυχώς",
+    "RESOLVE_FAILED": "Αποτυχία στην αντιστοίχιση σινομιλιών, παρακαλώ δοκιμάστε αργότερα",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Επιλέχθηκαν μόνο οι σινομιλίες που φαίνονται στην σελίδα.",
+    "AGENT_LIST_LOADING": "Φόρτωση πρακτόρων",
+    "UPDATE": {
+      "CHANGE_STATUS": "Αλλαγή κατάστασης",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Αναβολή έως την επόμενη απάντηση",
+      "UPDATE_SUCCESFUL": "Η κατάσταση συνομιλίας ενημερώθηκε με επιτυχία.",
+      "UPDATE_FAILED": "Αποτυχία ενημέρωσης συνομιλιών, παρακαλώ προσπαθήστε ξανά"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Ανάθεση Ετικετών",
+      "NO_LABELS_FOUND": "Δεν βρέθηκαν πρότυπα για",
+      "ASSIGN_SELECTED_LABELS": "Ανάθεση επιλεγμένων ετικετών",
+      "ASSIGN_SUCCESFUL": "Επιτυχής ανάθεση ετικετών",
+      "ASSIGN_FAILED": "Αποτυχία στην ανάθεση ετικετών, παρακαλώ δοκιμάστε αργότερα"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Εισάγετε την διεύθυνση email της επαφής",
         "LABEL": "Διεύθυνση Email",
-        "DUPLICATE": "Η διεύθυνση email είναι σε χρήση από άλλη επαφή."
+        "DUPLICATE": "Η διεύθυνση email είναι σε χρήση από άλλη επαφή.",
+        "ERROR": "Παρακαλώ εισάγετε μια έγκυρη διεύθυνση email."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Εισάγετε τον αριθμό τηλεφώνου της επαφής",

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Όνομα Κιβωτίου",
-        "PLACEHOLDER": "Συμπληρώστε την ονομασία του κιβωτίου σας (π. χ: Ελληνικό Μεσογειακό Πανεπιστήμιο)"
+        "PLACEHOLDER": "Συμπληρώστε την ονομασία του κιβωτίου σας (π. χ: Ελληνικό Μεσογειακό Πανεπιστήμιο)",
+        "ERROR": "Παρακαλώ εισάγετε έγκυρο όνομα εισερχόμενων"
       },
       "WEBSITE_NAME": {
         "LABEL": "Όνομα Ιστοσελίδας",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Ενεργοποίηση καλωσορίσματος",
-          "HELP_TEXT": "Στείλτε ένα χαιρετισμό μήνυμα στους χρήστες που ξεκινούν τη συνομιλία.",
+          "HELP_TEXT": "Αυτόματη αποστολή χαιρετισμού όταν δημιουργείται μια νέα συνομιλία.",
           "ENABLED": "Ενεργό",
           "DISABLED": "Ανενεργό"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Χρώμα Widget",
           "PLACEHOLDER": "Ενημερώστε το χρώμα του 'widget' που θα εμφανίζεται στους χρήστες"
         },
-        "SUBMIT_BUTTON": "Δημιουργία Κιβωτίου"
+        "SUBMIT_BUTTON": "Δημιουργία Κιβωτίου",
+        "API": {
+          "ERROR_MESSAGE": "Δεν ήμασταν σε θέση να δημιουργήσουμε κανάλι ιστοσελίδας, παρακαλώ προσπαθήστε ξανά"
+        }
       },
       "TWILIO": {
         "TITLE": "Κανάλι Twilio SMS/Whatsapp",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "Διάλογος 360"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Παρακαλώ εισάγετε έναν αριθμό τηλεφώνου από τον οποίο θα σταλεί το μήνυμα.",
           "ERROR": "Παρακαλώ καταχωρήστε μια έγκυρη τιμή. Ο αριθμός του τηλεφώνου πρέπει να ξεκινά με το σύμβολο `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Παρακαλώ εισάγετε μια έγκυρη τιμή."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Παρακαλώ εισάγετε μια έγκυρη τιμή."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Παρακαλώ εισάγετε μια έγκυρη τιμή."
+        },
         "API_KEY": {
           "LABEL": "API κλειδί",
           "SUBTITLE": "Ρυθμίστε το κλειδί WhatsApp API.",
           "PLACEHOLDER": "API κλειδί",
-          "APPLY_FOR_ACCESS": "Δεν έχετε κανένα κλειδί API? Αίτηση για πρόσβαση εδώ",
           "ERROR": "Παρακαλώ εισάγετε μια έγκυρη τιμή."
         },
+        "API_CALLBACK": {
+          "TITLE": "URL επανάκλησης",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Δημιουργία Καναλιού WhatsApp",
         "API": {
           "ERROR_MESSAGE": "Δεν ήμασταν σε θέση να αποθηκεύσουμε το κανάλι WhatsApp"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Επιλογή Καναλιού",
-        "DESC": "Το Chatwoot υποστηρίζει widget live-chat, σελίδα Facebook, προφίλ Twitter, Whatsapp, Email κλπ., ως κανάλια. Αν θέλετε να δημιουργήσετε ένα προσαρμοσμένο κανάλι, μπορείτε να το δημιουργήσετε χρησιμοποιώντας το κανάλι API. Επιλέξτε ένα κανάλι από τις παρακάτω επιλογές για να συνεχίσετε."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Πράκτορες",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Οι ρυθμίσεις του κιβωτίου ενημερώθηκαν",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Η αυτόματη αντιστοίχιση ενημερώθηκε επιτυχώς",
-        "ERROR_MESSAGE": "Δεν μπορεί να ενημερωθεί το χρώμα του widget. Παρακαλώ προσπαθήστε αργότερα."
+        "ERROR_MESSAGE": "Δεν μπορέσαμε να ενημερώσουμε τις ρυθμίσεις εισερχομένων. Παρακαλώ δοκιμάστε ξανά αργότερα."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Ενεργό",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Ενημερώστε τις ρυθμίσεις του κιβωτίου σας",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Ενεργοποιήστε ή απενεργοποιήστε την αυτόματη αντιστοίχιση των νέων συζητήσεων στους πράκτορες αυτού του κιβωτίου.",
       "HMAC_VERIFICATION": "Επικύρωση Ταυτότητας Χρήστη",
-      "HMAC_DESCRIPTION": "Για λόγους επικύρωσης της ταυτότητας των χρηστών, το SDK σας επιτρέπει να περάσετε ένα `identity_hash` για κάθε χρήστη. Μπορείτε να δημιουργήσετε HMAC χρησιμοποιώντας το 'sha256' με το κλειδί που εμφανίζεται εδώ.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Επιβολή Επαλήθευσης Ταυτότητας Χρήστη",
-      "HMAC_MANDATORY_DESCRIPTION": "Αν ενεργοποιηθεί, η μέθοδος Chatwoot SDKs setUser δε θα λειτουργήσει παρά μόνο αν το `identifier_hash` παρέχεται για κάθε χρήστη.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Αναγνωριστικό Εισερχόμενων",
       "INBOX_IDENTIFIER_SUB_TEXT": "Χρησιμοποιήστε το διακριτικό `inbox_identifier` που εμφανίζεται εδώ για τον έλεγχο ταυτότητας των πελατών API.",
       "FORWARD_EMAIL_TITLE": "Προώθηση στο email",
       "FORWARD_EMAIL_SUB_TEXT": "Προώθηση των email σας στην ακόλουθη διεύθυνση email.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Επιτρέψτε τα μηνύματα μετά την επίλυση της συνομιλίας",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Επιτρέψτε στους τελικούς χρήστες να στέλνουν μηνύματα ακόμη και μετά την επίλυση της συζήτησης."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Επιτρέψτε στους τελικούς χρήστες να στέλνουν μηνύματα ακόμη και μετά την επίλυση της συζήτησης.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "Κλειδί API"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Αυτόματο όριο ανάθεσης",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Παρακαλώ εισάγετε μια τιμή μεγαλύτερη από 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Περιορισμός του μέγιστου αριθμού συνομιλιών από αυτά τα εισερχόμενα που μπορούν να εκχωρηθούν αυτόματα σε έναν πράκτορα"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Εκ νέου εξουσιοδότηση",

app/javascript/dashboard/i18n/locale/el/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Επιλέξτε εύρος ημερομηνιών"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Ομαδοποίηση Κατά",
+    "DURATION_FILTER_LABEL": "Διάρκεια",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/el/whatsappTemplates.json

@@ -1,25 +1,25 @@
 {
     "WHATSAPP_TEMPLATES": {
         "MODAL": {
-            "TITLE": "Whatsapp Templates",
-            "SUBTITLE": "Select the whatsapp template you want to send",
-            "TEMPLATE_SELECTED_SUBTITLE": "Process %{templateName}"
+            "TITLE": "Πρότυπα Whatsapp",
+            "SUBTITLE": "Επιλέξτε το πρότυπο Whatsapp που θέλετε να στείλετε",
+            "TEMPLATE_SELECTED_SUBTITLE": "Επεξεργασία %{templateName}"
         },
         "PICKER": {
-            "SEARCH_PLACEHOLDER": "Search Templates",
-            "NO_TEMPLATES_FOUND": "No templates found for",
+            "SEARCH_PLACEHOLDER": "Αναζήτηση Προτύπων",
+            "NO_TEMPLATES_FOUND": "Δεν βρέθηκαν πρότυπα για",
             "LABELS": {
-                "LANGUAGE": "Language",
-                "TEMPLATE_BODY": "Template Body",
-                "CATEGORY": "Category"
+                "LANGUAGE": "Γλώσσα",
+                "TEMPLATE_BODY": "Σώμα Προτύπου",
+                "CATEGORY": "Κατηγορία"
             }
         },
         "PARSER": {
-            "VARIABLES_LABEL": "Variables",
-            "VARIABLE_PLACEHOLDER": "Enter %{variable} value",
-            "GO_BACK_LABEL": "Go Back",
-            "SEND_MESSAGE_LABEL": "Send Message",
-            "FORM_ERROR_MESSAGE": "Please fill all variables before sending"
+            "VARIABLES_LABEL": "Μεταβλητές",
+            "VARIABLE_PLACEHOLDER": "Εισάγετε τιμή για %{variable}",
+            "GO_BACK_LABEL": "Πίσω",
+            "SEND_MESSAGE_LABEL": "Αποστολή μηνύματος",
+            "FORM_ERROR_MESSAGE": "Παρακαλώ συμπληρώστε όλες τις μεταβλητές πριν την αποστολή"
         }
     }
 }

app/javascript/dashboard/i18n/locale/es/advancedFilters.json

@@ -1,7 +1,7 @@
 {
   "FILTER": {
     "TITLE": "Filtrar Conversaciones",
-    "SUBTITLE": "Añada filtros a continuación y pulse 'Aplicar filtros' para las conversaciones de filtro.",
+    "SUBTITLE": "Añada filtros a continuación y pulse 'Enviar' para filtrar conversaciones.",
     "ADD_NEW_FILTER": "Añadir Filtro",
     "FILTER_DELETE_ERROR": "Debes tener al menos un filtro para guardar",
     "SUBMIT_BUTTON_LABEL": "Aplicar filtros",

app/javascript/dashboard/i18n/locale/es/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversaciones seleccionadas",
-        "AGENT_SELECT_LABEL": "Seleccionar agente",
-        "ASSIGN_CONFIRMATION_LABEL": "¿Está seguro que desea asignar %{conversationCount} %{conversationLabel} a",
-        "GO_BACK_LABEL": "Volver",
-        "ASSIGN_LABEL": "Asignar",
-        "ASSIGN_AGENT_TOOLTIP": "Asignar agente",
-        "RESOLVE_TOOLTIP": "Resolver",
-        "ASSIGN_SUCCESFUL": "Conversaciones asignadas con éxito",
-        "ASSIGN_FAILED": "Error al asignar conversaciones, inténtelo de nuevo",
-        "RESOLVE_SUCCESFUL": "Conversaciones resueltas con éxito",
-        "RESOLVE_FAILED": "Error al resolver las conversaciones, inténtelo de nuevo",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Las conversaciones visibles en esta página sólo están seleccionadas.",
-        "AGENT_LIST_LOADING": "Cargando agentes"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversaciones seleccionadas",
+    "AGENT_SELECT_LABEL": "Seleccionar agente",
+    "ASSIGN_CONFIRMATION_LABEL": "¿Está seguro que desea asignar %{conversationCount} %{conversationLabel} a",
+    "GO_BACK_LABEL": "Volver",
+    "ASSIGN_LABEL": "Asignar",
+    "ASSIGN_AGENT_TOOLTIP": "Asignar agente",
+    "ASSIGN_SUCCESFUL": "Conversaciones asignadas con éxito",
+    "ASSIGN_FAILED": "Error al asignar conversaciones, inténtelo de nuevo",
+    "RESOLVE_SUCCESFUL": "Conversaciones resueltas con éxito",
+    "RESOLVE_FAILED": "Error al resolver las conversaciones, inténtelo de nuevo",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Las conversaciones visibles en esta página sólo están seleccionadas.",
+    "AGENT_LIST_LOADING": "Cargando agentes",
+    "UPDATE": {
+      "CHANGE_STATUS": "Cambiar estado",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Posponer hasta la próxima respuesta",
+      "UPDATE_SUCCESFUL": "El estado de la conversación se actualizó con éxito.",
+      "UPDATE_FAILED": "No se han podido actualizar las conversaciones. Inténtalo de nuevo."
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Asignar etiquetas",
+      "NO_LABELS_FOUND": "No se encontraron etiquetas para",
+      "ASSIGN_SELECTED_LABELS": "Asignar etiquetas seleccionadas",
+      "ASSIGN_SUCCESFUL": "Etiquetas asignadas correctamente",
+      "ASSIGN_FAILED": "Error al asignar etiquetas, inténtalo de nuevo"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/es/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Escriba la dirección email del contacto",
         "LABEL": "Dirección de correo",
-        "DUPLICATE": "Ésta dirección de correo está siendo utilizada por otro contacto."
+        "DUPLICATE": "Ésta dirección de correo está siendo utilizada por otro contacto.",
+        "ERROR": "Por favor, introduzca una dirección de correo válida."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Escriba el número de teléfono del contacto",

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Nombre de la bandeja de entrada",
-        "PLACEHOLDER": "Introduzca el nombre de la bandeja de entrada (por ejemplo: Acme Inc)"
+        "PLACEHOLDER": "Introduzca el nombre de la bandeja de entrada (por ejemplo: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Nombre del sitio web",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Habilitar bienvenida al canal",
-          "HELP_TEXT": "Enviar un mensaje de bienvenida al usuario cuando inicie la conversación.",
+          "HELP_TEXT": "Envía automáticamente un mensaje de saludo cuando se crea una nueva conversación.",
           "ENABLED": "Activado",
           "DISABLED": "Deshabilitado"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Color del widget",
           "PLACEHOLDER": "Actualizar el color del widget usado en el widget"
         },
-        "SUBMIT_BUTTON": "Crear bandeja de entrada"
+        "SUBMIT_BUTTON": "Crear bandeja de entrada",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Canal Twilio SMS/WhatsApp",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "Proveedor de API",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360 Diálogo"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Por favor, introduzca el número de teléfono desde el que se enviará el mensaje.",
           "ERROR": "Por favor, introduzca un valor válido. El número de teléfono debe comenzar con la firma `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Por favor, introduzca un valor válido."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Por favor, introduzca un valor válido."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Por favor, introduzca un valor válido."
+        },
         "API_KEY": {
           "LABEL": "Clave de API",
           "SUBTITLE": "Configurar la clave API de WhatsApp.",
           "PLACEHOLDER": "Clave de API",
-          "APPLY_FOR_ACCESS": "¿No tiene ninguna clave API? Solicite acceso aquí",
           "ERROR": "Por favor, introduzca un valor válido."
         },
+        "API_CALLBACK": {
+          "TITLE": "URL de devolución de llamada",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Crear canal de WhatsApp",
         "API": {
           "ERROR_MESSAGE": "No pudimos guardar el canal de WhatsApp"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Elija un canal",
-        "DESC": "Chatwoot soporta widget, página de Facebook, perfil de Twitter, WhatsApp, correo electrónico, etc. como canales. Si quieres crear un canal personalizado, puedes crearlo utilizando el canal API. Selecciona un canal de las opciones de abajo para continuar."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agentes",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Configuración de bandeja de entrada actualizada correctamente",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Auto-asignación actualizada correctamente",
-        "ERROR_MESSAGE": "No se pudo actualizar el color del widget. Inténtalo de nuevo más tarde."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Activado",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Actualizar la configuración de tu bandeja de entrada",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Activar o desactivar la asignación automática de nuevas conversaciones a los agentes añadidos a esta bandeja de entrada.",
       "HMAC_VERIFICATION": "Validación de identidad de usuario",
-      "HMAC_DESCRIPTION": "Con el fin de validar la identidad de los usuarios, el SDK le permite pasar un `identity_hash` por cada usuario. Puede generar HMAC usando 'sha256' con la clave que se muestra aquí.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Forzar validación de identidad de usuario",
-      "HMAC_MANDATORY_DESCRIPTION": "Si está activado, el método setUser de SDKs de Chatwoot no funcionará a menos que se proporcione el `identifier_hash` para cada usuario.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Identificador de bandeja de entrada",
       "INBOX_IDENTIFIER_SUB_TEXT": "Usa el token `inbox_identifier` que se muestra aquí para autenticar tus clientes API.",
       "FORWARD_EMAIL_TITLE": "Reenviar al correo",
       "FORWARD_EMAIL_SUB_TEXT": "Empieze a reenviar su emails a la siguiente dirección de email.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Permitir mensajes después de la conversación resuelta",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Permitir a los usuarios finales enviar mensajes incluso después de que la conversación sea resuelta."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Permitir a los usuarios finales enviar mensajes incluso después de que la conversación sea resuelta.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "Clave de API"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Límite de asignación automática",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Por favor ingrese un valor mayor a 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limite la cantidad máxima de conversaciones de esta bandeja de entrada que se pueden asignar automáticamente a un agente"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reautorizar",

app/javascript/dashboard/i18n/locale/es/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Seleccione rango de fechas"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Agrupar por",
+    "DURATION_FILTER_LABEL": "Duración",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/fa/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} گفتگو انتخاب شده است",
-        "AGENT_SELECT_LABEL": "انتخاب ایجنت",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "بازگشت",
-        "ASSIGN_LABEL": "اختصاص دادن",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "حل شد",
-        "ASSIGN_SUCCESFUL": "گفتگو با موفقیت اختصاص داده شده",
-        "ASSIGN_FAILED": "گفتگو اختصاص داده نشد، لطفا دوباره امتحان کنید",
-        "RESOLVE_SUCCESFUL": "گفتگو با موفقیت حل شد",
-        "RESOLVE_FAILED": "گفتگو حل نشد، لطفا دوباره امتحان کنید",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "گفتگوهای قابل مشاهده در این صفحه فقط انتخاب می‌شوند.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} گفتگو انتخاب شده است",
+    "AGENT_SELECT_LABEL": "انتخاب ایجنت",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "بازگشت",
+    "ASSIGN_LABEL": "اختصاص دادن",
+    "ASSIGN_AGENT_TOOLTIP": "تعیین ایجنت",
+    "ASSIGN_SUCCESFUL": "گفتگو با موفقیت اختصاص داده شده",
+    "ASSIGN_FAILED": "گفتگو اختصاص داده نشد، لطفا دوباره امتحان کنید",
+    "RESOLVE_SUCCESFUL": "گفتگو با موفقیت حل شد",
+    "RESOLVE_FAILED": "گفتگو حل نشد، لطفا دوباره امتحان کنید",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "گفتگوهای قابل مشاهده در این صفحه فقط انتخاب می‌شوند.",
+    "AGENT_LIST_LOADING": "بارگذاری ایجنت",
+    "UPDATE": {
+      "CHANGE_STATUS": "تغییر وضعیت",
+      "SNOOZE_UNTIL_NEXT_REPLY": "تا پاسخ بعدی به تعویق بی‌افتد",
+      "UPDATE_SUCCESFUL": "وضعیت گفتگو با موفقیت به روز شد.",
+      "UPDATE_FAILED": "گفتگوها به روز نشد، لطفا دوباره امتحان کنید"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "اختصاص برچسب‌ها",
+      "NO_LABELS_FOUND": "هیچ برچسبی یافت نشد برای",
+      "ASSIGN_SELECTED_LABELS": "اختصاص برچسب‌های انتخاب شده",
+      "ASSIGN_SUCCESFUL": "برچسب‌ها با موفقیت اختصاص یافتند",
+      "ASSIGN_FAILED": "اختصاص برچسب‌ها به صورت موفق انجام نشد، لطفا دوباره امتحان کنید"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/fa/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "آدرس ایمیل مخاطب را وارد کنید",
         "LABEL": "ایمیل",
-        "DUPLICATE": "این آدرس ایمیل برای مخاطب دیگری در حال استفاده است."
+        "DUPLICATE": "این آدرس ایمیل برای مخاطب دیگری در حال استفاده است.",
+        "ERROR": "لطفا ایمیل خود را به شکل صحیح وارد کنید."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "شماره تلفن مخاطب را وارد کنید",

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "عنوان صندوق ورودی",
-        "PLACEHOLDER": "نام صندوق ورودی خود را وارد کنید (به عنوان مثال: Acme Inc)"
+        "PLACEHOLDER": "نام صندوق ورودی خود را وارد کنید (به عنوان مثال: Acme Inc)",
+        "ERROR": "لطفاً یک نام صندوق ورودی معتبر وارد کنید"
       },
       "WEBSITE_NAME": {
         "LABEL": "عنوان سایت",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "فعال کردن پیام پاسخگویی",
-          "HELP_TEXT": "هنگامی که کاربران گفتگو را شروع می‌کند، یک پیام تبریک ارسال کنید.",
+          "HELP_TEXT": "هنگامی که گفتگو جدیدی ایجاد می‌شود، به صورت خودکار پیام خوش‌آمد ارسال شود.",
           "ENABLED": "فعال شد",
           "DISABLED": "غیرفعال شد"
         },
@@ -97,7 +98,10 @@
           "LABEL": "رنگ ویجت",
           "PLACEHOLDER": "رنگی که در ویجت استفاده می‌شود را تعیین کنید"
         },
-        "SUBMIT_BUTTON": "ساختن صندوق ورودی"
+        "SUBMIT_BUTTON": "ساختن صندوق ورودی",
+        "API": {
+          "ERROR_MESSAGE": "ما نتوانستیم کانال وب‌سایت را ایجاد کنیم، لطفا دوباره امتحان کنید"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/کانال WhatsApp",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "ارائه دهنده API",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "واتس‌اپ ابری",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "لطفا شماره‌ای که پیام‌ می‌بایست به آن ارسال شود را وارد کنید",
           "ERROR": "لطفا شماره تلفن را به شکل صحیح وارد کنید. شماره می‌بایست با کاراکتر `+` شروع شود"
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "شناسه شماره تلفن",
+          "PLACEHOLDER": "لطفا شناسه شماره تلفن دریافت شده از پيشخوان توسعه‌دهنده فیس‌بوک را وارد کنید.",
+          "ERROR": "لطفا یک مقدار معتبر وارد کنید."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "شناسه حساب تجاری",
+          "PLACEHOLDER": "لطفا شناسه حساب تجاری دریافت شده از پيشخوان توسعه‌دهنده فیس‌بوک را وارد کنید.",
+          "ERROR": "لطفا یک مقدار معتبر وارد کنید."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "لطفا یک مقدار معتبر وارد کنید."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "WhatsApp API key را پیکربندی کنید.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "API key ندارید؟ برای دسترسی از اینجا درخواست دهید",
           "ERROR": "لطفا یک مقدار معتبر وارد کنید."
         },
+        "API_CALLBACK": {
+          "TITLE": "آدرس URL مربوط به API",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "ایجاد کانال واتساپ",
         "API": {
           "ERROR_MESSAGE": "ما نتوانستیم کانال WhatsApp را ذخیره کنیم"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "کانالی را انتخاب کنید",
-        "DESC": "Chatwoot از ویجت چت زنده ، صفحه فیس بوک ، نمایه توییتر ، WhatsApp ، ایمیل و غیره به عنوان کانال پشتیبانی می کند. اگر می خواهید یک کانال سفارشی بسازید ، می توانید آن را با استفاده از کانال API ایجاد کنید. برای ادامه ، یک کانال را از بین گزینه های زیر انتخاب کنید."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "ایجنت ها",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "تنظمیات صندوق ورودی اعمال شد",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "واگذاری خودکار گفتگو به ایجنت ها تنظیم شد",
-        "ERROR_MESSAGE": "در حال حاضر امکان تغییر رنگ ویجت امکان‌پذیر نیست. لطفا بعدا امتحان کنید."
+        "ERROR_MESSAGE": "ما نمی‌توانیم تنظیمات صندوق ورودی را به‌روزرسانی کنیم. لطفا بعدا دوباره امتحان کنید."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "فعال",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "تغییر پارامترهای صندوق ورودی",
       "AUTO_ASSIGNMENT_SUB_TEXT": "فعال کردن یا غیرفعال کردن واگذاری خودکار گفتگوها به ایجنت های عضو این صندوق ورودی.",
       "HMAC_VERIFICATION": "اعتبار سنجی کاربر",
-      "HMAC_DESCRIPTION": "برای اعتبار سنجی کاربران با استفاده از این کلید `identifier_hash` یک هش HMAC sha256 تولید کنید.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "مجبور کردن تأیید اعتبار هویت کاربر",
-      "HMAC_MANDATORY_DESCRIPTION": "درصورت فعال بودن ، روش Chatwoot SDKs setUser کار نمی کند مگر اینکه `identifier_hash` برای هر کاربر ارائه شود.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "شناسه صندوق ورودی",
       "INBOX_IDENTIFIER_SUB_TEXT": "از رمز `inbox_identifier` که در اینجا نشان داده شده است برای احراز هویت کلاینت های API خود استفاده کنید.",
       "FORWARD_EMAIL_TITLE": "ارسال به ایمیل",
       "FORWARD_EMAIL_SUB_TEXT": "ایمیل های خود را به این آدرس ها فوروارد کنید.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "اجازه دادن به پیام ها پس از حل شدن مکالمه",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "به کاربران اجازه دهید حتی پس از حل شدن مکالمه پیام ارسال کنند."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "به کاربران اجازه دهید حتی پس از حل شدن مکالمه پیام ارسال کنند.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "محدودیت تخصیص خودکار",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "لطفا مقداری بزرگ‌تر از عدد 0 وارد کنید",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "حداکثر تعداد مکالماتی را که می توان به طور خودکار به یک نماینده اختصاص داد، از این صندوق ورودی محدود کنید"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "احراز هویت مجدد",

app/javascript/dashboard/i18n/locale/fa/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "محدوده تاریخ را انتخاب کنید"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "دسته بندی بر اساس",
+    "DURATION_FILTER_LABEL": "مدت زمان",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/fa/settings.json

@@ -21,7 +21,7 @@
       },
       "MESSAGE_SIGNATURE_SECTION": {
         "TITLE": "امضای پیام شخصی",
-        "NOTE": "Create a personal message signature that would be added to all the messages you send from your email inbox. Use the rich content editor to create a highly personalised signature.",
+        "NOTE": "یک امضای پیام شخصی ایجاد کنید که به همه پیام‌هایی که از صندوق ورودی ایمیل ارسال می‌کنید اضافه شود. از ویرایشگر محتوای غنی برای ایجاد یک امضای بسیار شخصی استفاده کنید.",
         "BTN_TEXT": "ذخیره امضای پیام",
         "API_ERROR": "امضا ذخیره نشد! دوباره امتحان کنید",
         "API_SUCCESS": "امضا با موفقیت ذخیره شد"

app/javascript/dashboard/i18n/locale/fa/whatsappTemplates.json

@@ -9,17 +9,17 @@
             "SEARCH_PLACEHOLDER": "Search Templates",
             "NO_TEMPLATES_FOUND": "No templates found for",
             "LABELS": {
-                "LANGUAGE": "Language",
+                "LANGUAGE": "زبان",
                 "TEMPLATE_BODY": "Template Body",
-                "CATEGORY": "Category"
+                "CATEGORY": "دسته‌بندی"
             }
         },
         "PARSER": {
-            "VARIABLES_LABEL": "Variables",
-            "VARIABLE_PLACEHOLDER": "Enter %{variable} value",
-            "GO_BACK_LABEL": "Go Back",
-            "SEND_MESSAGE_LABEL": "Send Message",
-            "FORM_ERROR_MESSAGE": "Please fill all variables before sending"
+            "VARIABLES_LABEL": "متغیرها",
+            "VARIABLE_PLACEHOLDER": "مقدار %{variable} را وارد کنید",
+            "GO_BACK_LABEL": "بازگشت",
+            "SEND_MESSAGE_LABEL": "ارسال پیام",
+            "FORM_ERROR_MESSAGE": "لطفا قبل از ارسال همه متغیرها را پر کنید"
         }
     }
 }

app/javascript/dashboard/i18n/locale/fi/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Valitse edustaja",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Delegoi",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Ratkaise",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Valitse edustaja",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Delegoi",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/fi/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Anna yhteyshenkilön sähköpostiosoite",
         "LABEL": "Sähköpostiosoite",
-        "DUPLICATE": "Tämä sähköpostiosoite on käytössä toiselle yhteyshenkilölle."
+        "DUPLICATE": "Tämä sähköpostiosoite on käytössä toiselle yhteyshenkilölle.",
+        "ERROR": "Ole hyvä ja syötä validi sähköposti."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Anna yhteystiedon puhelinnumero",

app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Kansion nimi",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Sivuston nimi",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Ota käyttöön tervetulotoivotus",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Käytössä",
           "DISABLED": "Pois käytöstä"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widgetin väri",
           "PLACEHOLDER": "Päivitä widgetissä käytetty pääväri"
         },
-        "SUBMIT_BUTTON": "Luo saapet-kansio"
+        "SUBMIT_BUTTON": "Luo saapet-kansio",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Ole hyvä ja syötä puhelinnumero, josta viesti lähetetään.",
           "ERROR": "Anna kelvollinen arvo. Puhelinnumeron pitäisi alkaa `+` merkillä."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Edustajat",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Saapuneet-kansion asetukset päivitetty onnistuneesti",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automaattinen delegointi päivitetty onnistuneesti",
-        "ERROR_MESSAGE": "Widgetin väriä ei voitu päivittää. Yritä myöhemmin uudelleen."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Käytössä",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Päivitä postilaatikon asetukset",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Ota käyttöön tai poista käytöstä automaattinen keskusteluiden delegointi edustajille.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Aloita välittämällä sähköpostit seuraavaan osoitteeseen.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Uudelleenvaltuuta",

app/javascript/dashboard/i18n/locale/fi/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/fr/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Sélectionner un agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assigner",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Résoudre",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Sélectionner un agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assigner",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/fr/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Entrez l'adresse de courriel du contact",
         "LABEL": "Adresse de courriel",
-        "DUPLICATE": "Cette adresse de courriel est déjà utilisée pour un autre contact."
+        "DUPLICATE": "Cette adresse de courriel est déjà utilisée pour un autre contact.",
+        "ERROR": "Veuillez saisir une adresse de courriel valide."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Entrez le numéro de téléphone du contact",

app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Nom de la boîte de réception",
-        "PLACEHOLDER": "Entrez le nom de votre boîte de réception (ex: Acme Inc)"
+        "PLACEHOLDER": "Entrez le nom de votre boîte de réception (ex: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Nom du site web",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Activer l'accueil du canal",
-          "HELP_TEXT": "Envoyer un message de bienvenue aux utilisateurs lorsqu'ils démarrent la conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Activé",
           "DISABLED": "Désactivé"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Couleur du Widget",
           "PLACEHOLDER": "Mettre à jour la couleur utilisée dans le widget"
         },
-        "SUBMIT_BUTTON": "Créer une boîte de réception"
+        "SUBMIT_BUTTON": "Créer une boîte de réception",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Chaîne Twilio SMS/WhatsApp",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "Fenêtre de dialogue 360"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Veuillez entrer le numéro de téléphone à partir duquel le message sera envoyé.",
           "ERROR": "Veuillez entrer une valeur valide. Le numéro de téléphone doit commencer par le signe `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Veuillez saisir une adresse de courriel valide."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Veuillez saisir une adresse de courriel valide."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Veuillez saisir une adresse de courriel valide."
+        },
         "API_KEY": {
           "LABEL": "Clé de l'API",
           "SUBTITLE": "Configurer la clé API WhatsApp.",
           "PLACEHOLDER": "Clé de l'API",
-          "APPLY_FOR_ACCESS": "Vous n'avez pas de clé API ? Demander l'accès ici",
           "ERROR": "Veuillez saisir une adresse de courriel valide."
         },
+        "API_CALLBACK": {
+          "TITLE": "URL de rappel (callback)",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Créer le canal WhatsApp",
         "API": {
           "ERROR_MESSAGE": "Nous n'avons pas pu enregistrer le canal WhatsApp"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choisir un canal",
-        "DESC": "Chatwoot propose un widget de chat en direct, supporte les pages Facebook, les profils Twitter, Whatsapp, Email etc., en tant que canaux. Si vous voulez construire un canal personnalisé, vous pouvez le créer en utilisant le canal API. Sélectionnez un canal parmi les options ci-dessous pour continuer."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agents",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Paramètres de boîte de réception mis à jour avec succès",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Affectation automatique mise à jour avec succès",
-        "ERROR_MESSAGE": "Impossible de mettre à jour la couleur du widget. Veuillez réessayer plus tard."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Activé",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Mettre à jour les paramètres de votre boîte de réception",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Activer ou désactiver l'affectation automatique de nouvelles conversations aux agents ajoutés à cette boîte de réception.",
       "HMAC_VERIFICATION": "Validation de l'identité de l'utilisateur",
-      "HMAC_DESCRIPTION": "Afin de valider l'identité des utilisateurs, le SDK vous permet de passer un `identifier_hash` pour chaque utilisateur. Vous pouvez générer HMAC en utilisant 'sha256' avec la clé indiquée ici.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Forcer la validation de l'identité de l'utilisateur",
-      "HMAC_MANDATORY_DESCRIPTION": "Si activé, la méthode setUser du SDK Chatwoot ne fonctionnera pas à moins que le `identifier_hash` soit fourni pour chaque utilisateur.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Identificateur de la boîte de réception",
       "INBOX_IDENTIFIER_SUB_TEXT": "Utilisez le jeton `inbox_identifier` affiché ici pour authentifier vos clients API.",
       "FORWARD_EMAIL_TITLE": "Transférer par e-mail",
       "FORWARD_EMAIL_SUB_TEXT": "Commencez à transférer vos courriels à l'adresse suivante.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Autoriser les messages après résolution de la conversation",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Autoriser les utilisateurs à envoyer des messages même après la résolution de la conversation."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Autoriser les utilisateurs à envoyer des messages même après la résolution de la conversation.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "Clé de l'API"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Réautoriser",

app/javascript/dashboard/i18n/locale/fr/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Sélectionnez la plage de dates"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Par groupe",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/he/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "בחר סוכן",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "שייך",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "פתרון",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "בחר סוכן",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "שייך",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/he/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "הזן את כתובת האימייל של איש הקשר",
         "LABEL": "כתובת מייל",
-        "DUPLICATE": "כתובת דוא\"ל זו נמצאת בשימוש עבור איש קשר אחר."
+        "DUPLICATE": "כתובת דוא\"ל זו נמצאת בשימוש עבור איש קשר אחר.",
+        "ERROR": "בבקשה הכנס כתוכת אימייל תקינה."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "הזן את מספר הטלפון של איש הקשר",

app/javascript/dashboard/i18n/locale/he/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "שם תיבת הדואר הנכנס",
-        "PLACEHOLDER": "הזן את שם תיבת הדואר הנכנס שלך (למשל: Acme Inc)"
+        "PLACEHOLDER": "הזן את שם תיבת הדואר הנכנס שלך (למשל: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "שם האתר",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "אפשר ברכה בערוץ",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "מופעל",
           "DISABLED": "כבוי"
         },
@@ -97,7 +98,10 @@
           "LABEL": "צבע יישומון",
           "PLACEHOLDER": "עדכן את צבע הווידג'ט המשמש בווידג'ט"
         },
-        "SUBMIT_BUTTON": "צור תיבת דואר נכנס"
+        "SUBMIT_BUTTON": "צור תיבת דואר נכנס",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "ערוץ SMS/ווטסאפ של Twilio",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "ספק API",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "נא להזין את מספר הטלפון שממנו תישלח ההודעה.",
           "ERROR": "אנא הכנס ערך תקין. מספר הטלפון צריך להתחיל בסימן '+'."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "אנא הכנס ערך תקין."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "אנא הכנס ערך תקין."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "אנא הכנס ערך תקין."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "הגדר את מפתח ה-API של וואטסאפ.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "אין לך מפתח API? הגש בקשה לגישה כאן",
           "ERROR": "אנא הכנס ערך תקין."
         },
+        "API_CALLBACK": {
+          "TITLE": "כתובת אתר להתקשרות חוזרת",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "צור ערוץ וואטסאפ",
         "API": {
           "ERROR_MESSAGE": "לא הצלחנו לשמור את ערוץ הוואטסאפ"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "בחר ערוץ",
-        "DESC": "Chatwoot תומך בווידג'ט של צ'אט חי, עמוד פייסבוק, פרופיל טוויטר, וואטסאפ, דוא\"ל וכו', כערוצים. אם אתה רוצה לבנות ערוץ מותאם אישית, אתה יכול ליצור אותו באמצעות ערוץ ה-API. בחר ערוץ אחד מהאפשרויות למטה כדי להמשיך."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "סוכנים",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "הגדרות תיבת הדואר הנכנס עודכנו בהצלחה",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "ההקצאה האוטומטית עודכנה בהצלחה",
-        "ERROR_MESSAGE": "לא ניתן היה לעדכן את צבע הווידג'ט. בבקשה נסה שוב מאוחר יותר."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "מופעל",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "עדכן את הגדרות תיבת הדואר הנכנס שלך",
       "AUTO_ASSIGNMENT_SUB_TEXT": "אפשר או השבת את ההקצאה האוטומטית של שיחות חדשות לסוכנים שנוספו לתיבת הדואר הנכנס הזו.",
       "HMAC_VERIFICATION": "אימות זהות משתמש",
-      "HMAC_DESCRIPTION": "על מנת לאמת את זהות המשתמש, ה-SDK מאפשר לך להעביר `hash מזהה` עבור כל משתמש. אתה יכול ליצור HMAC באמצעות 'sha256' עם המפתח המוצג כאן.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "אכיפת אימות זהות משתמש",
-      "HMAC_MANDATORY_DESCRIPTION": "אם מופעלת, שיטת setUser של Chatwoot SDKs לא תעבוד אלא אם ה-'identifier_hash' מסופק עבור כל משתמש.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "מזהה תיבת דואר נכנס",
       "INBOX_IDENTIFIER_SUB_TEXT": "השתמש ב-'inbox_identifier' המוצג כאן כדי לאמת את לקוחות ה-API שלך.",
       "FORWARD_EMAIL_TITLE": "העבר לדואר אלקטרוני",
       "FORWARD_EMAIL_SUB_TEXT": "התחל להעביר את המיילים שלך לכתובת הדוא\"ל הבאה.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "הרשאה מחדש",

app/javascript/dashboard/i18n/locale/he/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/hi/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Select Agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assign",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Resolve",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Select Agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assign",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/hi/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Enter the email address of the contact",
         "LABEL": "Email Address",
-        "DUPLICATE": "This email address is in use for another contact."
+        "DUPLICATE": "This email address is in use for another contact.",
+        "ERROR": "Please enter a valid email address."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Enter the phone number of the contact",

app/javascript/dashboard/i18n/locale/hi/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Inbox Name",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Website Name",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Enable channel greeting",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Enabled",
           "DISABLED": "Disabled"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widget Color",
           "PLACEHOLDER": "Update the widget color used in widget"
         },
-        "SUBMIT_BUTTON": "Create inbox"
+        "SUBMIT_BUTTON": "Create inbox",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
           "ERROR": "Please enter a valid value. Phone number should start with `+` sign."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agents",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Inbox settings updated successfully",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Auto assignment updated successfully",
-        "ERROR_MESSAGE": "Could not update widget color. Please try again later."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Enabled",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reauthorize",

app/javascript/dashboard/i18n/locale/hi/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/hu/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Ügynök kiválasztása",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Hozzárendelés",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Megoldva",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Ügynök kiválasztása",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Hozzárendelés",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/hu/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "A kontakt e-mailjének megadása",
         "LABEL": "Email cím",
-        "DUPLICATE": "Az e-mailcím már egy másik kontakthoz tartozik."
+        "DUPLICATE": "Az e-mailcím már egy másik kontakthoz tartozik.",
+        "ERROR": "Kérjük helyes e-mailcímet adj meg."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "A kontakt telefonszámának megadása",

app/javascript/dashboard/i18n/locale/hu/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Fiók név",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Website név",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Csatorna köszöntés engedélyezése",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Engedélyezve",
           "DISABLED": "Letiltva"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widget szín",
           "PLACEHOLDER": "Frissítsd a widget színét"
         },
-        "SUBMIT_BUTTON": "Fiók létrehozása"
+        "SUBMIT_BUTTON": "Fiók létrehozása",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Kérjük add meg a telefonszámot, amire az üzeneteket küldjük.",
           "ERROR": "Kérjük helyes értéket adj meg. A telefonszám a '+' jellel kezdődjön."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Visszahívás URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Ügynökök",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Inbox beállítások sikeresen frissítve",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatikus hozzárendelés sikeresen frissítve",
-        "ERROR_MESSAGE": "Nem sikerült a widget szín változtatása. Kérjük próbáld később."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Engedélyezve",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Frissítsd az inbox beállításaidat",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Bekapcsolása vagy kikapcsolása az inboxhoz kapcsolódó automatikus ügynökhozzárendelésnek új beszélgetések esetén.",
       "HMAC_VERIFICATION": "Felhasználói fiók validálás",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Kezdd el továbbítani az e-maileket a következő e-mail címekre.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Újraengedélyezés",

app/javascript/dashboard/i18n/locale/hu/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/id/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Pilih Agen",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Tugaskan",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Menyelesaikan",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Pilih Agen",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Tugaskan",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/id/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Masukkan alamat email kontak",
         "LABEL": "Alamat email",
-        "DUPLICATE": "Alamat email ini digunakan untuk kontak lain."
+        "DUPLICATE": "Alamat email ini digunakan untuk kontak lain.",
+        "ERROR": "Harap masukkan alamat email yang valid."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Masukkan nomor telepon kontak tersebut",

app/javascript/dashboard/i18n/locale/id/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Nama Kotak Masuk",
-        "PLACEHOLDER": "Masukkan nama kotak masuk anda (mis: Acme Inc)"
+        "PLACEHOLDER": "Masukkan nama kotak masuk anda (mis: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Nama Website",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Aktifkan sambutan channel",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Diaktifkan",
           "DISABLED": "Nonaktif"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Warna Widget",
           "PLACEHOLDER": "Perbarui warna yang digunakan di widget"
         },
-        "SUBMIT_BUTTON": "Buat Kotak Masuk"
+        "SUBMIT_BUTTON": "Buat Kotak Masuk",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Silakan masukkan nomor telepon dari mana pesan akan dikirim.",
           "ERROR": "Harap masukkan nomor yang valid. Nomor telepon harus dimulai dengan tanda `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "URL Callback",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Pilih sebuah channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agen",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Pengaturan kotak masuk berhasil diperbarui",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Penugasan otomatis berhasil diperbarui",
-        "ERROR_MESSAGE": "Tidak dapat memperbarui warna widget. Silakan coba lagi nanti."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Diaktifkan",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Perbarui pengaturan kotak masuk Anda",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Mengaktifkan atau menonaktifkan penugasan otomatis percakapan baru ke agen yang ditambahkan ke kotak masuk ini.",
       "HMAC_VERIFICATION": "Validasi Identitas Pengguna",
-      "HMAC_DESCRIPTION": "Untuk memvalidasi identitas pengguna, SDK mengizinkan Anda untuk memberikan sebuah `identifier_hash` kepada setiap pengguna. Anda dapat menghasilkan HMAC menggunakan 'sha256' dengan kunci yang terlihat disini.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Pengenal Kotak Masuk",
       "INBOX_IDENTIFIER_SUB_TEXT": "Gunakan token inbox_identifier` yang terlihat disini untuk mengautentikasi klien API Anda.",
       "FORWARD_EMAIL_TITLE": "Teruskan ke Email",
       "FORWARD_EMAIL_SUB_TEXT": "Mulailah meneruskan email Anda ke alamat email berikut.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Otorisasi ulang",

app/javascript/dashboard/i18n/locale/id/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Pilih rentang tanggal"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/it/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversazioni selezionate",
-        "AGENT_SELECT_LABEL": "Seleziona agente",
-        "ASSIGN_CONFIRMATION_LABEL": "Sei sicuro di voler assegnare %{conversationCount} %{conversationLabel} a",
-        "GO_BACK_LABEL": "Torna indietro",
-        "ASSIGN_LABEL": "Assegna",
-        "ASSIGN_AGENT_TOOLTIP": "Assegna agente",
-        "RESOLVE_TOOLTIP": "Risolvi",
-        "ASSIGN_SUCCESFUL": "Conversazioni assegnate correttamente",
-        "ASSIGN_FAILED": "Assegnazione delle conversazioni non riuscita, riprova",
-        "RESOLVE_SUCCESFUL": "Conversazioni risolte correttamente",
-        "RESOLVE_FAILED": "Risoluzione delle conversazioni non riuscita, riprova",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Le conversazioni visibili in questa pagina sono selezionate.",
-        "AGENT_LIST_LOADING": "Caricamento agenti"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversazioni selezionate",
+    "AGENT_SELECT_LABEL": "Seleziona agente",
+    "ASSIGN_CONFIRMATION_LABEL": "Sei sicuro di voler assegnare %{conversationCount} %{conversationLabel} a",
+    "GO_BACK_LABEL": "Torna indietro",
+    "ASSIGN_LABEL": "Assegna",
+    "ASSIGN_AGENT_TOOLTIP": "Assegna agente",
+    "ASSIGN_SUCCESFUL": "Conversazioni assegnate correttamente",
+    "ASSIGN_FAILED": "Assegnazione delle conversazioni non riuscita, riprova",
+    "RESOLVE_SUCCESFUL": "Conversazioni risolte correttamente",
+    "RESOLVE_FAILED": "Risoluzione delle conversazioni non riuscita, riprova",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Le conversazioni visibili in questa pagina sono selezionate.",
+    "AGENT_LIST_LOADING": "Caricamento agenti",
+    "UPDATE": {
+      "CHANGE_STATUS": "Cambia stato",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Posticipa fino alla prossima risposta",
+      "UPDATE_SUCCESFUL": "Stato della conversazione aggiornata correttamente.",
+      "UPDATE_FAILED": "Impossibile aggiornare le conversazioni, riprova"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assegna etichette",
+      "NO_LABELS_FOUND": "Nessuna etichetta trovata per",
+      "ASSIGN_SELECTED_LABELS": "Assegna etichette selezeionate",
+      "ASSIGN_SUCCESFUL": "Etichette assegnate correttamente",
+      "ASSIGN_FAILED": "Impossibile assegnare le etichette, riprova"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/it/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Inserisci l'indirizzo email del contatto",
         "LABEL": "Indirizzo email",
-        "DUPLICATE": "Questo indirizzo email è in uso per un altro contatto."
+        "DUPLICATE": "Questo indirizzo email è in uso per un altro contatto.",
+        "ERROR": "Inserisci un indirizzo email valido."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Inserisci il numero di telefono del contatto",

app/javascript/dashboard/i18n/locale/it/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Nome casella",
-        "PLACEHOLDER": "Inserisci il nome della tua casella di posta (ad esempio: Acme Inc)"
+        "PLACEHOLDER": "Inserisci il nome della tua casella di posta (ad esempio: Acme Inc)",
+        "ERROR": "Inserisci un nome per la casella valido"
       },
       "WEBSITE_NAME": {
         "LABEL": "Nome sito web",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Abilita messaggio di benvenuto sul canale",
-          "HELP_TEXT": "Invia un messaggio di saluto agli utenti quando iniziano la conversazione.",
+          "HELP_TEXT": "Invia automaticamente un messaggio di benvenuto quando viene creata una nuova conversazione.",
           "ENABLED": "Abilitato",
           "DISABLED": "Disabilitato"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Colore del widget",
           "PLACEHOLDER": "Aggiorna il colore del widget utilizzato nel widget"
         },
-        "SUBMIT_BUTTON": "Crea casella"
+        "SUBMIT_BUTTON": "Crea casella",
+        "API": {
+          "ERROR_MESSAGE": "Non siamo stati in grado di creare un canale del sito web, si prega di riprovare"
+        }
       },
       "TWILIO": {
         "TITLE": "Canale Twilio SMS/WhatsApp",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "Provider API",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Inserisci il numero di telefono dal quale verrà inviato il messaggio.",
           "ERROR": "Inserisci un valore valido. Il numero di telefono dovrebbe iniziare con segno `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Inserisci un valore valido."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Inserisci un valore valido."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Inserisci un valore valido."
+        },
         "API_KEY": {
           "LABEL": "Chiave API",
           "SUBTITLE": "Configura la chiave API di WhatsApp.",
           "PLACEHOLDER": "Chiave API",
-          "APPLY_FOR_ACCESS": "Non hai alcuna chiave API? Richiedi l'accesso qui",
           "ERROR": "Inserisci un valore valido."
         },
+        "API_CALLBACK": {
+          "TITLE": "URL di callback",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Crea un canale WhatsApp",
         "API": {
           "ERROR_MESSAGE": "Non siamo stati in grado di salvare il canale WhatsApp"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Scegli un canale",
-        "DESC": "Chatwoot supporta il widget chat live, pagina Facebook, profilo Twitter, WhatsApp, Email ecc., come canali. Se si desidera costruire un canale personalizzato, è possibile crearlo utilizzando il canale API. Selezionare un canale dalle opzioni sottostanti per procedere."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agenti",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Impostazioni della casella, aggiornate con successo",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Assegnazione automatica aggiornata correttamente",
-        "ERROR_MESSAGE": "Impossibile aggiornare il colore del widget. Riprova più tardi."
+        "ERROR_MESSAGE": "Impossibile aggiornare le impostazioni della casella. Riprova più tardi."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Abilitato",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Aggiorna le impostazioni della casella",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Abilita o disabilita l'assegnazione automatica di nuove conversazioni agli agenti aggiunti a questa casella.",
       "HMAC_VERIFICATION": "Convalida identità utente",
-      "HMAC_DESCRIPTION": "Inorder to validate the user identity, the SDK allows you to pass an `identifier_hash` for each user. Puoi generare HMAC usando 'sha256' con la chiave mostrata qui.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Forza la convalida identità utente",
-      "HMAC_MANDATORY_DESCRIPTION": "Se abilitato, il metodo setUser di Chatwoot SDKs non funzionerà a meno che il file `identifier_hash` non sia fornito per ogni utente.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Identificatore casella",
       "INBOX_IDENTIFIER_SUB_TEXT": "Usa il token `inbox_identifier` mostrato qui per l'autenticazione dei tuoi client API.",
       "FORWARD_EMAIL_TITLE": "Inoltra all'email",
       "FORWARD_EMAIL_SUB_TEXT": "Inizia a inoltrare le tue email al seguente indirizzo email.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Consenti messaggi dopo la risoluzione della conversazione",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Consenti agli utenti finali di inviare messaggi anche dopo la risoluzione della conversazione."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Consenti agli utenti finali di inviare messaggi anche dopo la risoluzione della conversazione.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "Chiave API"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Limite assegnazione automatica",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Inserisci un valore maggiore di 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limita il numero massimo di conversazioni da questa casella di posta che possono essere assegnate automaticamente ad un agente"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Riautorizza",

app/javascript/dashboard/i18n/locale/it/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Seleziona intervallo di date"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Raggruppa per",
+    "DURATION_FILTER_LABEL": "Durata",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/ja/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Select Agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assign",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "解決する",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Select Agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assign",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/ja/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "連絡先のEメールアドレスを入力してください",
         "LABEL": "Eメールアドレス",
-        "DUPLICATE": "このメールアドレスは別の連絡先に使用されています。"
+        "DUPLICATE": "このメールアドレスは別の連絡先に使用されています。",
+        "ERROR": "正しいメールアドレスを入力してください."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "連絡先の電話番号を入力してください",

app/javascript/dashboard/i18n/locale/ja/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "受信トレイ名",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "ウェブサイト名",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "チャンネルグリーティングを有効にする",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "有効です",
           "DISABLED": "無効です"
         },
@@ -97,7 +98,10 @@
           "LABEL": "ウィジェットの色",
           "PLACEHOLDER": "ウィジェットで使用されている色を更新"
         },
-        "SUBMIT_BUTTON": "受信トレイを作成"
+        "SUBMIT_BUTTON": "受信トレイを作成",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "送信先の電話番号を入力してください。",
           "ERROR": "正しい値を入力してください。電話番号は `+` 記号で始める必要があります。"
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "コールバック URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "担当者",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "受信トレイの設定が正常に更新されました",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "自動割り当ての更新に成功しました",
-        "ERROR_MESSAGE": "ウィジェットの色を更新できませんでした。後でもう一度お試しください"
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "有効です",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "受信トレイの設定を更新する",
       "AUTO_ASSIGNMENT_SUB_TEXT": "この受信トレイに追加された担当者への新しい会話の自動割り当てを有効または無効にします。",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "以下のメールアドレスにメールを転送します。",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "再認証",

app/javascript/dashboard/i18n/locale/ja/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/ko/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "에이전트 선택",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "할당하다",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "해결함",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "에이전트 선택",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "할당하다",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/ko/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "연락처의 이메일 주소 입력",
         "LABEL": "이메일 주소",
-        "DUPLICATE": "이 이메일 주소는 다른 연락처에 사용 중입니다."
+        "DUPLICATE": "이 이메일 주소는 다른 연락처에 사용 중입니다.",
+        "ERROR": "Please enter a valid email address."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "연락처의 전화 번호 입력",

app/javascript/dashboard/i18n/locale/ko/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "받은 메시지함 이름",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "웹사이트 이름",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "채널 인사말 사용",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "사용함",
           "DISABLED": "사용 안 함"
         },
@@ -97,7 +98,10 @@
           "LABEL": "위젯 색깔",
           "PLACEHOLDER": "위젯에 사용된 위젯 색상 업데이트"
         },
-        "SUBMIT_BUTTON": "받은 메시지함 만들기"
+        "SUBMIT_BUTTON": "받은 메시지함 만들기",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "메시지를 보낼 전화 번호를 입력하십시오.",
           "ERROR": "올바른 값을 입력하십시오. 전화번호는 + 기호로 시작해야 한다."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "콜백 URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "에이전트",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "받은 메시지함 설정이 성공적으로 업데이트됨",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "자동 할당 업데이트 완료",
-        "ERROR_MESSAGE": "위젯 색상을 업데이트할 수 없음. 나중에 다시 시도해 주십시오."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "사용함",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "받은 메시지함 설정 업데이트",
       "AUTO_ASSIGNMENT_SUB_TEXT": "받은 메시지에 추가된 에이전트에 새 대화를 자동으로 할당하거나 할당하지 않도록 설정하십시오.",
       "HMAC_VERIFICATION": "사용자 신원 검증",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "당신의 이메일 주소로 이메일 전달을 시작하십시오.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "재승인",

app/javascript/dashboard/i18n/locale/ko/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/lv/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Select Agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assign",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Resolve",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Select Agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assign",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/lv/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Enter the email address of the contact",
         "LABEL": "Email Address",
-        "DUPLICATE": "This email address is in use for another contact."
+        "DUPLICATE": "This email address is in use for another contact.",
+        "ERROR": "Please enter a valid email address."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Enter the phone number of the contact",

app/javascript/dashboard/i18n/locale/lv/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Inbox Name",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Website Name",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Enable channel greeting",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Enabled",
           "DISABLED": "Disabled"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widget Color",
           "PLACEHOLDER": "Update the widget color used in widget"
         },
-        "SUBMIT_BUTTON": "Create inbox"
+        "SUBMIT_BUTTON": "Create inbox",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
           "ERROR": "Please enter a valid value. Phone number should start with `+` sign."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agents",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Inbox settings updated successfully",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Auto assignment updated successfully",
-        "ERROR_MESSAGE": "Could not update widget color. Please try again later."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Enabled",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reauthorize",

app/javascript/dashboard/i18n/locale/lv/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/ml/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "ഏജന്റ് തിരഞ്ഞെടുക്കുക",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "നിയോഗിക്കുക",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "പരിഹരിക്കുക",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "ഏജന്റ് തിരഞ്ഞെടുക്കുക",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "നിയോഗിക്കുക",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/ml/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "കോൺ‌ടാക്റ്റിന്റെ ഇമെയിൽ വിലാസം നൽകുക",
         "LABEL": "ഇമെയിൽ വിലാസം",
-        "DUPLICATE": "ഈ ഇമെയിൽ വിലാസം മറ്റൊരു കോൺ‌ടാക്റ്റിനായി ഉപയോഗത്തിലാണ്."
+        "DUPLICATE": "ഈ ഇമെയിൽ വിലാസം മറ്റൊരു കോൺ‌ടാക്റ്റിനായി ഉപയോഗത്തിലാണ്.",
+        "ERROR": "ദയവായി സാധുവായ ഒരു ഇമെയിൽ വിലാസം നൽകുക."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "കോൺടാക്റ്റിന്റെ ഫോൺ നമ്പർ നൽകുക",

app/javascript/dashboard/i18n/locale/ml/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "ഇൻ‌ബോക്സ് നാമം",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "വെബ്‌സൈറ്റിന്റെ പേര്",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "ചാനൽ അഭിവാദ്യം പ്രവർത്തനക്ഷമമാക്കുക",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "പ്രവർത്തനക്ഷമമാക്കി",
           "DISABLED": "പ്രവർത്തനരഹിതമാക്കി"
         },
@@ -97,7 +98,10 @@
           "LABEL": "വിജറ്റ് നിറം",
           "PLACEHOLDER": "വിജറ്റിൽ ഉപയോഗിച്ച വിജറ്റ് നിറം അപ്‌ഡേറ്റ് ചെയ്യുക"
         },
-        "SUBMIT_BUTTON": "ഇൻ‌ബോക്സ് സൃഷ്ടിക്കുക"
+        "SUBMIT_BUTTON": "ഇൻ‌ബോക്സ് സൃഷ്ടിക്കുക",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "ദയവായി സന്ദേശം അയയ്‌ക്കുന്ന ഫോൺ നമ്പർ നൽകുക.",
           "ERROR": "ദയവായി സാധുവായ ഒരു ഫോൺ നമ്പർ നൽകുക. ഫോൺ നമ്പർ `+`ചിഹ്നത്തിൽ ആരംഭിക്കണം."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "ഏജന്റുമാർ",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "വിജറ്റ് നിറം വിജയകരമായി അപ്‌ഡേറ്റു ചെയ്‌തു",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "ഓട്ടോമാറ്റിക് അസൈൻമെന്റ് വിജയകരമായി അപ്‌ഡേറ്റുചെയ്‌തു",
-        "ERROR_MESSAGE": "വിജറ്റ് നിറം അപ്‌ഡേറ്റ് ചെയ്യാൻ കഴിഞ്ഞില്ല. ദയവായി പിന്നീട് വീണ്ടും ശ്രമിക്കുക."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "പ്രവർത്തനക്ഷമമാക്കി",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
       "AUTO_ASSIGNMENT_SUB_TEXT": "പുതിയ സംഭാഷണങ്ങളിൽ ലഭ്യമായ ഏജന്റുമാരുടെ ഓട്ടോമാറ്റിക് അസൈൻമെന്റ് പ്രാപ്തമാക്കുകയോ അപ്രാപ്തമാക്കുകയോ ചെയ്യുക",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "സംഭാഷണം പരിഹരിച്ചതിന് ശേഷം സന്ദേശങ്ങൾ അനുവദിക്കുക",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "സംഭാഷണം പരിഹരിച്ചതിന് ശേഷവും സന്ദേശങ്ങൾ അയയ്ക്കാൻ അന്തിമ ഉപയോക്താക്കളെ അനുവദിക്കുക."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "സംഭാഷണം പരിഹരിച്ചതിന് ശേഷവും സന്ദേശങ്ങൾ അയയ്ക്കാൻ അന്തിമ ഉപയോക്താക്കളെ അനുവദിക്കുക.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "വീണ്ടും അംഗീകാരം നൽകുക",

app/javascript/dashboard/i18n/locale/ml/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "തീയതി ശ്രേണി തിരഞ്ഞെടുക്കുക"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "ഗ്രൂപ്പ് പ്രകാരം",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/ne/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Select Agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assign",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Resolve",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Select Agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assign",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/ne/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Enter the email address of the contact",
         "LABEL": "Email Address",
-        "DUPLICATE": "This email address is in use for another contact."
+        "DUPLICATE": "This email address is in use for another contact.",
+        "ERROR": "Please enter a valid email address."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Enter the phone number of the contact",

app/javascript/dashboard/i18n/locale/ne/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Inbox Name",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Website Name",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Enable channel greeting",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Enabled",
           "DISABLED": "Disabled"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widget Color",
           "PLACEHOLDER": "Update the widget color used in widget"
         },
-        "SUBMIT_BUTTON": "Create inbox"
+        "SUBMIT_BUTTON": "Create inbox",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Please enter the phone number from which message will be sent.",
           "ERROR": "Please enter a valid value. Phone number should start with `+` sign."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agents",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Inbox settings updated successfully",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Auto assignment updated successfully",
-        "ERROR_MESSAGE": "Could not update widget color. Please try again later."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Enabled",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reauthorize",

app/javascript/dashboard/i18n/locale/ne/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/nl/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Select Agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Assign",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Oplossen",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Select Agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Assign",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/nl/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Voer het e-mailadres van de contactpersoon in",
         "LABEL": "Uw e-mailadres",
-        "DUPLICATE": "Dit e-mailadres is reeds in gebruik voor een ander contact."
+        "DUPLICATE": "Dit e-mailadres is reeds in gebruik voor een ander contact.",
+        "ERROR": "Voer een geldig e-mailadres in."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Voer het telefoonnummer van de contactpersoon in",

app/javascript/dashboard/i18n/locale/nl/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Inbox Name",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Website naam",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Enable channel greeting",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Ingeschakeld",
           "DISABLED": "Uitgeschakeld"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Kleur van widget",
           "PLACEHOLDER": "Update de widget kleur gebruikt in widget"
         },
-        "SUBMIT_BUTTON": "Postvak in maken"
+        "SUBMIT_BUTTON": "Postvak in maken",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Voer het telefoonnummer in waaruit het bericht wordt verzonden.",
           "ERROR": "Voer een geldige waarde in. Telefoonnummer moet beginnen met `+` teken."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agenten",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Inbox instellingen succesvol bijgewerkt",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatische toewijzing succesvol bijgewerkt",
-        "ERROR_MESSAGE": "Kan de kleur van de widget niet bijwerken. Probeer het later opnieuw."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Ingeschakeld",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Update uw inbox instellingen",
       "AUTO_ASSIGNMENT_SUB_TEXT": "In- of uitschakelen van de automatische toewijzing van nieuwe gesprekken aan de agenten die aan deze inbox zijn toegevoegd.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Autoriseer",

app/javascript/dashboard/i18n/locale/nl/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/no/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Velg agent",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Tildel",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Løs",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Velg agent",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Tildel",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/no/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Skriv inn e-postadressen til kontakten",
         "LABEL": "E-postadresse",
-        "DUPLICATE": "Denne e-postadressen er allerede i bruk av en annen kontakt."
+        "DUPLICATE": "Denne e-postadressen er allerede i bruk av en annen kontakt.",
+        "ERROR": "Vennligst skriv inn en gyldig e-postadresse."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Skriv inn telefonnummeret til kontakten",

app/javascript/dashboard/i18n/locale/no/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Navn på innboks",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Nettstedsnavn",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Aktiver kanalhilsen",
-          "HELP_TEXT": "Send a greeting message to the users when they starts the conversation.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Aktivert",
           "DISABLED": "Deaktivert"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Widget farge",
           "PLACEHOLDER": "Oppdater fargen brukt i widgeten"
         },
-        "SUBMIT_BUTTON": "Opprett innboks"
+        "SUBMIT_BUTTON": "Opprett innboks",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Twilio SMS/WhatsApp Channel",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Vennligst angi telefonnummeret som meldinger skal sendes fra.",
           "ERROR": "Skriv inn en gyldig verdi. Telefonnummeret skal starte med `+`-tegn."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agenter",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Innboksinnstillinger ble oppdatert",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Autotildeling ble oppdatert",
-        "ERROR_MESSAGE": "Kunne ikke oppdatere widget-fargen. Prøv igjen senere."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Aktivert",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Oppdater innboksinnstillinger",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Aktiver eller deaktiver automatisk tildeling av nye samtaler til agenter som er lagt til i denne innboksen.",
       "HMAC_VERIFICATION": "Brukeridentitetsvalidering",
-      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Enforce User Identity Validation",
-      "HMAC_MANDATORY_DESCRIPTION": "If enabled, Chatwoot SDKs setUser method will not work unless the `identifier_hash` is provided for each user.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Inbox Identifier",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Begynn å videresende e-post til følgende e-postadresse.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "API Key"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reautoriser",

app/javascript/dashboard/i18n/locale/no/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,

app/javascript/dashboard/i18n/locale/pl/bulkActions.json

@@ -1,17 +1,29 @@
 {
-    "BULK_ACTION": {
-        "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
-        "AGENT_SELECT_LABEL": "Wybierz Agenta",
-        "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
-        "GO_BACK_LABEL": "Go back",
-        "ASSIGN_LABEL": "Przypisz",
-        "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
-        "RESOLVE_TOOLTIP": "Rozwiąż",
-        "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
-        "ASSIGN_FAILED": "Failed to assign conversations, please try again",
-        "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
-        "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
-        "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
-        "AGENT_LIST_LOADING": "Loading Agents"
+  "BULK_ACTION": {
+    "CONVERSATIONS_SELECTED": "%{conversationCount} conversations selected",
+    "AGENT_SELECT_LABEL": "Wybierz Agenta",
+    "ASSIGN_CONFIRMATION_LABEL": "Are you sure you want to assign %{conversationCount} %{conversationLabel} to",
+    "GO_BACK_LABEL": "Go back",
+    "ASSIGN_LABEL": "Przypisz",
+    "ASSIGN_AGENT_TOOLTIP": "Assign Agent",
+    "ASSIGN_SUCCESFUL": "Conversations assigned successfully",
+    "ASSIGN_FAILED": "Failed to assign conversations, please try again",
+    "RESOLVE_SUCCESFUL": "Conversations resolved successfully",
+    "RESOLVE_FAILED": "Failed to resolve conversations, please try again",
+    "ALL_CONVERSATIONS_SELECTED_ALERT": "Conversations visible on this page are only selected.",
+    "AGENT_LIST_LOADING": "Loading Agents",
+    "UPDATE": {
+      "CHANGE_STATUS": "Change status",
+      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply",
+      "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
+      "UPDATE_FAILED": "Failed to update conversations, please try again"
+    },
+    "LABELS": {
+      "ASSIGN_LABELS": "Assign Labels",
+      "NO_LABELS_FOUND": "No labels found for",
+      "ASSIGN_SELECTED_LABELS": "Assign selected labels",
+      "ASSIGN_SUCCESFUL": "Labels assigned successfully",
+      "ASSIGN_FAILED": "Failed to assign labels, please try again"
     }
+  }
 }

app/javascript/dashboard/i18n/locale/pl/contact.json

@@ -111,7 +111,8 @@
       "EMAIL_ADDRESS": {
         "PLACEHOLDER": "Podaj adres e-mail kontaktu",
         "LABEL": "Adres e-mail",
-        "DUPLICATE": "Ten adres e-mail jest już zajęty przez inny kontakt."
+        "DUPLICATE": "Ten adres e-mail jest już zajęty przez inny kontakt.",
+        "ERROR": "Wprowadź poprawny adres e-mail."
       },
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Wprowadź numer telefonu kontaktu",

app/javascript/dashboard/i18n/locale/pl/inboxMgmt.json

@@ -30,7 +30,8 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "Nazwa skrzynki odbiorczej",
-        "PLACEHOLDER": "Wprowadź nazwę skrzynki odbiorczej (np. Acme Inc)"
+        "PLACEHOLDER": "Wprowadź nazwę skrzynki odbiorczej (np. Acme Inc)",
+        "ERROR": "Please enter a valid inbox name"
       },
       "WEBSITE_NAME": {
         "LABEL": "Nazwa strony",
@@ -82,7 +83,7 @@
         },
         "CHANNEL_GREETING_TOGGLE": {
           "LABEL": "Włącz powitanie dla kanału",
-          "HELP_TEXT": "Wyślij wiadomość powitalną użytkownikowi, gdy rozpocznie rozmowę.",
+          "HELP_TEXT": "Automatically send a greeting message when a new conversation is created.",
           "ENABLED": "Włączone",
           "DISABLED": "Wyłączone"
         },
@@ -97,7 +98,10 @@
           "LABEL": "Kolor widżetu",
           "PLACEHOLDER": "Aktualizuj kolor widżetu używany w widżecie"
         },
-        "SUBMIT_BUTTON": "Utwórz skrzynkę odbiorczą"
+        "SUBMIT_BUTTON": "Utwórz skrzynkę odbiorczą",
+        "API": {
+          "ERROR_MESSAGE": "We were not able to create a website channel, please try again"
+        }
       },
       "TWILIO": {
         "TITLE": "Kanał Twilio SMS/WhatsApp",
@@ -193,6 +197,7 @@
         "PROVIDERS": {
           "LABEL": "API Provider",
           "TWILIO": "Twilio",
+          "WHATSAPP_CLOUD": "WhatsApp Cloud",
           "360_DIALOG": "360Dialog"
         },
         "INBOX_NAME": {
@@ -205,13 +210,31 @@
           "PLACEHOLDER": "Wprowadź numer telefonu, z którego zostanie wysłana wiadomość.",
           "ERROR": "Wprowadź prawidłową wartość. Numer telefonu powinien zaczynać się od znaku `+`."
         },
+        "PHONE_NUMBER_ID": {
+          "LABEL": "Phone number ID",
+          "PLACEHOLDER": "Please enter the Phone number ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "BUSINESS_ACCOUNT_ID": {
+          "LABEL": "Business Account ID",
+          "PLACEHOLDER": "Please enter the Business Account ID obtained from Facebook developer dashboard.",
+          "ERROR": "Please enter a valid value."
+        },
+        "WEBHOOK_VERIFY_TOKEN": {
+          "LABEL": "Webhook Verify Token",
+          "PLACEHOLDER": "Enter a verify token which you want to configure for facebook webhooks.",
+          "ERROR": "Please enter a valid value."
+        },
         "API_KEY": {
           "LABEL": "API key",
           "SUBTITLE": "Configure the WhatsApp API key.",
           "PLACEHOLDER": "API key",
-          "APPLY_FOR_ACCESS": "Don't have any API key? Apply for access here",
           "ERROR": "Please enter a valid value."
         },
+        "API_CALLBACK": {
+          "TITLE": "Callback URL",
+          "SUBTITLE": "You have to configure the webhook URL in facebook developer portal with the URL mentioned here."
+        },
         "SUBMIT_BUTTON": "Create WhatsApp Channel",
         "API": {
           "ERROR_MESSAGE": "We were not able to save the WhatsApp channel"
@@ -298,7 +321,7 @@
       },
       "AUTH": {
         "TITLE": "Choose a channel",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, WhatsApp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot supports live-chat widgets, Facebook Messenger, Twitter profiles, WhatsApp, Emails, etc., as channels. If you want to build a custom channel, you can create it using the API channel. To get started, choose one of the channels below."
       },
       "AGENTS": {
         "TITLE": "Agenci",
@@ -339,7 +362,7 @@
       "API": {
         "SUCCESS_MESSAGE": "Ustawienia skrzynki odbiorczej zostały zaktualizowane",
         "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatyczne przypisanie zaktualizowane pomyślnie",
-        "ERROR_MESSAGE": "Nie można zaktualizować koloru widżetu. Spróbuj ponownie później."
+        "ERROR_MESSAGE": "We couldn't update inbox settings. Please try again later."
       },
       "EMAIL_COLLECT_BOX": {
         "ENABLED": "Włączone",
@@ -412,15 +435,22 @@
       "INBOX_UPDATE_SUB_TEXT": "Zaktualizuj ustawienia skrzynki odbiorczej",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Włącz lub wyłącz automatyczne przypisywanie nowych rozmów do agentów dodanych do tej skrzynki odbiorczej.",
       "HMAC_VERIFICATION": "Weryfikacja tożsamości użytkownika",
-      "HMAC_DESCRIPTION": "Polecenie weryfikacji tożsamości użytkownika, SDK pozwala na przekazanie pliku `identifier_hash` dla każdego użytkownika. Możesz wygenerować HMAC używając 'sha256' z kluczem pokazanym tutaj.",
+      "HMAC_DESCRIPTION": "In order to validate the user's identity, you can pass an `identifier_hash` for each user. You can generate a HMAC sha256 hash using the `identifier` with the key shown here.",
       "HMAC_MANDATORY_VERIFICATION": "Wymuś sprawdzanie tożsamości użytkownika",
-      "HMAC_MANDATORY_DESCRIPTION": "Jeśli włączone, chatwoot SDKs setUser nie będzie działać, chyba że `identifier_hash` jest dostarczony dla każdego użytkownika.",
+      "HMAC_MANDATORY_DESCRIPTION": "If enabled, requests missing the `identifier_hash` will be rejected.",
       "INBOX_IDENTIFIER": "Identyfikator skrzynki odbiorczej",
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Przekaż do wiadomości e-mail",
       "FORWARD_EMAIL_SUB_TEXT": "Zacznij przekierowywać swoje wiadomości na następujący adres e-mail.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
-      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved."
+      "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
+      "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",
+      "WHATSAPP_SECTION_TITLE": "Klucz API"
+    },
+    "AUTO_ASSIGNMENT": {
+      "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
+      "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
+      "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Ponowna autoryzacja",

app/javascript/dashboard/i18n/locale/pl/report.json

@@ -65,6 +65,7 @@
       "PLACEHOLDER": "Select date range"
     },
     "GROUP_BY_FILTER_DROPDOWN_LABEL": "Grupuj według",
+    "DURATION_FILTER_LABEL": "Duration",
     "GROUP_BY_DAY_OPTIONS": [
       {
         "id": 1,