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feat: Display how many conversations are considered for the metric calculation (#4273)

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* feat: Display how many conversations are considered for the metric calculation
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Aswin Dev P.S 2022-03-28 13:08:23 +05:30 • committed by GitHub
parent ba0188aefc
commit 0ba6e772a4
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11 changed files with 379 additions and 47 deletions
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40
app/javascript/dashboard/i18n/locale/en/report.json
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@ -18,12 +18,14 @@
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First response time",
"DESC": "( Avg )"
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )"
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
@ -98,12 +100,14 @@
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First response time",
"DESC": "( Avg )"
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )"
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
@ -161,12 +165,14 @@
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First response time",
"DESC": "( Avg )"
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )"
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
@ -224,12 +230,14 @@
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First response time",
"DESC": "( Avg )"
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )"
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",
@ -287,12 +295,14 @@
"DESC": "( Total )"
},
"FIRST_RESPONSE_TIME": {
"NAME": "First response time",
"DESC": "( Avg )"
"NAME": "First Response Time",
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_TIME": {
"NAME": "Resolution Time",
"DESC": "( Avg )"
"DESC": "( Avg )",
"INFO_TEXT": "Total number of conversations used for computation:"
},
"RESOLUTION_COUNT": {
"NAME": "Resolution Count",