Chatwoot/app/services/whatsapp/incoming_message_whatsapp_cloud_service.rb

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# https://docs.360dialog.com/whatsapp-api/whatsapp-api/media
# https://developers.facebook.com/docs/whatsapp/api/media/
class Whatsapp::IncomingMessageWhatsappCloudService < Whatsapp::IncomingMessageBaseService
private
def processed_params
@processed_params ||= params[:entry].first['changes'].first['value']
end
def download_attachment_file(attachment_payload)
url_response = HTTParty.get(inbox.channel.media_url(attachment_payload[:id]), headers: inbox.channel.api_headers)
Down.download(url_response.parsed_response['url'], headers: inbox.channel.api_headers)
end
end