2020-08-26 16:03:52 +00:00
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{
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"REPORT": {
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"HEADER": "报告",
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"LOADING_CHART": "正在载入图表数据...",
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"NO_ENOUGH_DATA": "我们没有收到足够的数据点来生成报告,请稍后再试。",
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2021-01-28 08:33:52 +00:00
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"DOWNLOAD_AGENT_REPORTS": "下载客服报表",
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2020-09-27 13:26:52 +00:00
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"METRICS": {
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"CONVERSATIONS": {
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2020-08-26 16:03:52 +00:00
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"NAME": "会话",
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"DESC": "(总计)"
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},
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2020-09-27 13:26:52 +00:00
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"INCOMING_MESSAGES": {
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2020-08-26 16:03:52 +00:00
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"NAME": "收到的消息",
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"DESC": "(总计)"
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},
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2020-09-27 13:26:52 +00:00
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"OUTGOING_MESSAGES": {
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2020-08-26 16:03:52 +00:00
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"NAME": "发送的消息",
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"DESC": "(总计)"
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},
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2020-09-27 13:26:52 +00:00
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"FIRST_RESPONSE_TIME": {
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2020-08-26 16:03:52 +00:00
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"NAME": "首次响应时间",
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"DESC": "( 平均)"
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_TIME": {
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2020-08-26 16:03:52 +00:00
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"NAME": "解决时间",
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"DESC": "( 平均)"
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_COUNT": {
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2020-08-26 16:03:52 +00:00
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"NAME": "已解决的数量",
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"DESC": "(总计)"
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}
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2020-09-27 13:26:52 +00:00
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},
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2020-08-26 16:03:52 +00:00
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"DATE_RANGE": [
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{
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"id": 0,
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"name": "最近7天"
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},
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{
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"id": 1,
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"name": "最近30天"
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}
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]
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}
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}
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