45 lines
1 KiB
JSON
45 lines
1 KiB
JSON
|
{
|
||
|
"REPORT": {
|
||
|
"HEADER": "Reports",
|
||
|
"LOADING_CHART": "Loading chart data...",
|
||
|
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
|
||
|
"DOWNLOAD_AGENT_REPORTS": "Download agent reports",
|
||
|
"METRICS": {
|
||
|
"CONVERSATIONS": {
|
||
|
"NAME": "Conversations",
|
||
|
"DESC": "( Total )"
|
||
|
},
|
||
|
"INCOMING_MESSAGES": {
|
||
|
"NAME": "Incoming Messages",
|
||
|
"DESC": "( Total )"
|
||
|
},
|
||
|
"OUTGOING_MESSAGES": {
|
||
|
"NAME": "Outgoing Messages",
|
||
|
"DESC": "( Total )"
|
||
|
},
|
||
|
"FIRST_RESPONSE_TIME": {
|
||
|
"NAME": "First response time",
|
||
|
"DESC": "( Avg )"
|
||
|
},
|
||
|
"RESOLUTION_TIME": {
|
||
|
"NAME": "Resolution Time",
|
||
|
"DESC": "( Avg )"
|
||
|
},
|
||
|
"RESOLUTION_COUNT": {
|
||
|
"NAME": "Resolution Count",
|
||
|
"DESC": "( Total )"
|
||
|
}
|
||
|
},
|
||
|
"DATE_RANGE": [
|
||
|
{
|
||
|
"id": 0,
|
||
|
"name": "Last 7 days"
|
||
|
},
|
||
|
{
|
||
|
"id": 1,
|
||
|
"name": "Last 30 days"
|
||
|
}
|
||
|
]
|
||
|
}
|
||
|
}
|