Chatwoot/spec/services/auto_assignment/inbox_round_robin_service_spec.rb

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require 'rails_helper'
describe AutoAssignment::InboxRoundRobinService do
subject(:inbox_round_robin_service) { described_class.new(inbox: inbox) }
let!(:account) { create(:account) }
let!(:inbox) { create(:inbox, account: account) }
let!(:inbox_members) { create_list(:inbox_member, 5, inbox: inbox) }
describe '#available_agent' do
it 'returns nil if allowed_agent_ids is not passed or empty' do
expect(described_class.new(inbox: inbox).available_agent).to be_nil
end
it 'gets the first available agent in allowed_agent_ids and move agent to end of the list' do
expected_queue = [inbox_members[0].user_id, inbox_members[4].user_id, inbox_members[3].user_id, inbox_members[2].user_id,
inbox_members[1].user_id].map(&:to_s)
described_class.new(inbox: inbox).available_agent(allowed_agent_ids: [inbox_members[0].user_id, inbox_members[4].user_id].map(&:to_s))
expect(inbox_round_robin_service.send(:queue)).to eq(expected_queue)
end
it 'constructs round_robin_queue if queue is not present' do
inbox_round_robin_service.clear_queue
expect(inbox_round_robin_service.send(:queue)).to eq([])
inbox_round_robin_service.available_agent
# the service constructed the redis queue before performing
expect(inbox_round_robin_service.send(:queue).sort.map(&:to_i)).to eq(inbox_members.map(&:user_id).sort)
end
it 'validates the queue and correct it before performing round robin' do
# adding some invalid ids to queue
inbox_round_robin_service.add_agent_to_queue([2, 3, 5, 9])
expect(inbox_round_robin_service.send(:queue).sort.map(&:to_i)).not_to eq(inbox_members.map(&:user_id).sort)
inbox_round_robin_service.available_agent
# the service have refreshed the redis queue before performing
expect(inbox_round_robin_service.send(:queue).sort.map(&:to_i)).to eq(inbox_members.map(&:user_id).sort)
end
context 'when allowed_agent_ids is passed' do
it 'will get the first allowed member and move it to the end of the queue' do
expected_queue = [inbox_members[3].user_id, inbox_members[2].user_id, inbox_members[4].user_id, inbox_members[1].user_id,
inbox_members[0].user_id].map(&:to_s)
expect(described_class.new(inbox: inbox).available_agent(
allowed_agent_ids: [
inbox_members[3].user_id,
inbox_members[2].user_id
].map(&:to_s)
)).to eq inbox_members[2].user
expect(described_class.new(inbox: inbox).available_agent(
allowed_agent_ids: [
inbox_members[3].user_id,
inbox_members[2].user_id
].map(&:to_s)
)).to eq inbox_members[3].user
expect(inbox_round_robin_service.send(:queue)).to eq(expected_queue)
end
end
end
end