If you are using self-hosted Chatwoot installation, please configure the Facebook app as described in the [guide to setup Facebook app](/docs/facebook-setup)
**Step 1**. Click on "Add Inbox" button from Settings > Inboxes page.
**Step 4**. Authenticate with Facebook and select the page you want connect, enable all permissions shown in the list, otherwise the app might not work.
**Step 6**. Hooray! You have successfully created a Facebook inbox. Whenever a customer sends a message to your Facebook page, you will be able to see it here and manage it.