We use `dotenv-rails` gem to manage the environment variables. There is a file called `env.example` in the root directory of this project with all the environment variables set to empty value. You can set the correct values as per the following options. Once you set the values, you should rename the file to `.env` before you start the server.
To use FB Channel, you have to create an Facebook app in developer portal. You can find more details about creating FB channels [here](https://developers.facebook.com/docs/apps/#register)
Chatwoot currently supports only S3 bucket as storage. You can read [Creating an S3 bucket](https://docs.aws.amazon.com/AmazonS3/latest/gsg/CreatingABucket.html) and [Create an IAM user](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_users_create.html) to configure the following details.