Chatwoot/app/javascript/dashboard/helper/portalHelper.js

export const buildPortalURL = portalSlug => {
  const { hostURL, helpCenterURL } = window.chatwootConfig;
  const baseURL = helpCenterURL || hostURL || '';
  return `${baseURL}/hc/${portalSlug}`;
};

export const buildPortalArticleURL = (
  portalSlug,
  categorySlug,
  locale,
  articleId
) => {
  const portalURL = buildPortalURL(portalSlug);
  return `${portalURL}/${locale}/${categorySlug}/${articleId}`;
};