2019-10-29 07:20:54 +00:00
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<template>
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2020-05-02 04:17:36 +00:00
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<div
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class="agent-message-wrap"
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2020-05-17 17:19:45 +00:00
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:class="{ 'has-response': hasRecordedResponse || isASubmittedForm }"
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2020-05-02 04:17:36 +00:00
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>
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2020-05-17 17:19:45 +00:00
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<div v-if="!isASubmittedForm" class="agent-message">
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2020-04-10 11:12:37 +00:00
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<div class="avatar-wrap">
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<thumbnail
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v-if="message.showAvatar || hasRecordedResponse"
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:src="avatarUrl"
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size="24px"
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:username="agentName"
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2020-04-02 06:58:38 +00:00
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/>
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2020-04-10 11:12:37 +00:00
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</div>
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<div class="message-wrap">
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<AgentMessageBubble
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2021-01-06 12:26:29 +00:00
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v-if="shouldDisplayAgentMessage"
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2020-04-10 11:12:37 +00:00
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:content-type="contentType"
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:message-content-attributes="messageContentAttributes"
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:message-id="message.id"
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:message-type="messageType"
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:message="message.content"
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2020-03-22 10:24:36 +00:00
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/>
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2021-01-06 12:26:29 +00:00
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<div
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v-if="hasAttachments"
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class="chat-bubble has-attachment agent"
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:class="wrapClass"
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>
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2020-04-17 15:45:20 +00:00
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<div v-for="attachment in message.attachments" :key="attachment.id">
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<image-bubble
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2021-12-21 06:32:43 +00:00
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v-if="attachment.file_type === 'image' && !hasImageError"
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2020-04-17 15:45:20 +00:00
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:url="attachment.data_url"
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:thumb="attachment.thumb_url"
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:readable-time="readableTime"
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2021-12-21 06:32:43 +00:00
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@error="onImageLoadError"
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2020-04-17 15:45:20 +00:00
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/>
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2021-12-21 06:32:43 +00:00
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<file-bubble v-else :url="attachment.data_url" />
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2020-04-17 15:45:20 +00:00
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</div>
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2020-04-10 11:12:37 +00:00
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</div>
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<p v-if="message.showAvatar || hasRecordedResponse" class="agent-name">
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{{ agentName }}
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</p>
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2020-03-22 10:24:36 +00:00
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</div>
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2019-10-29 07:20:54 +00:00
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</div>
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2020-04-10 11:12:37 +00:00
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<UserMessage v-if="hasRecordedResponse" :message="responseMessage" />
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2020-05-17 17:19:45 +00:00
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<div v-if="isASubmittedForm">
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<UserMessage
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v-for="submittedValue in submittedFormValues"
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:key="submittedValue.id"
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:message="submittedValue"
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/>
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</div>
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2019-10-29 07:20:54 +00:00
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</div>
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</template>
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<script>
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2020-04-10 11:12:37 +00:00
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import UserMessage from 'widget/components/UserMessage';
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2020-03-22 10:24:36 +00:00
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import AgentMessageBubble from 'widget/components/AgentMessageBubble';
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import timeMixin from 'dashboard/mixins/time';
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import ImageBubble from 'widget/components/ImageBubble';
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2020-04-02 06:58:38 +00:00
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import FileBubble from 'widget/components/FileBubble';
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2020-03-22 10:24:36 +00:00
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import Thumbnail from 'dashboard/components/widgets/Thumbnail';
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import { MESSAGE_TYPE } from 'widget/helpers/constants';
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2020-05-09 16:32:43 +00:00
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import configMixin from '../mixins/configMixin';
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2021-07-15 08:57:37 +00:00
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import messageMixin from '../mixins/messageMixin';
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2020-05-17 17:19:45 +00:00
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import { isASubmittedFormMessage } from 'shared/helpers/MessageTypeHelper';
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2019-10-29 07:20:54 +00:00
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export default {
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name: 'AgentMessage',
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components: {
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AgentMessageBubble,
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2020-03-22 10:24:36 +00:00
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ImageBubble,
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2020-04-10 11:12:37 +00:00
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Thumbnail,
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UserMessage,
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2020-04-02 06:58:38 +00:00
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FileBubble,
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2019-10-29 07:20:54 +00:00
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},
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mixins: [timeMixin, configMixin, messageMixin],
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2019-10-29 07:20:54 +00:00
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props: {
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2020-03-22 10:24:36 +00:00
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message: {
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2020-01-09 07:36:40 +00:00
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type: Object,
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default: () => {},
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},
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2020-03-22 10:24:36 +00:00
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},
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2021-12-21 06:32:43 +00:00
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data() {
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return {
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hasImageError: false,
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};
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},
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2020-03-22 10:24:36 +00:00
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computed: {
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2020-04-10 11:12:37 +00:00
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shouldDisplayAgentMessage() {
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if (
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this.contentType === 'input_select' &&
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this.messageContentAttributes.submitted_values &&
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!this.message.content
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) {
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return false;
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}
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2021-01-06 12:26:29 +00:00
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if (!this.message.content) return false;
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2020-04-10 11:12:37 +00:00
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return true;
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},
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2020-03-22 10:24:36 +00:00
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readableTime() {
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const { created_at: createdAt = '' } = this.message;
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2021-07-14 14:45:57 +00:00
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return this.messageStamp(createdAt, 'LLL d yyyy, h:mm a');
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2020-03-22 10:24:36 +00:00
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},
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messageType() {
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const { message_type: type = 1 } = this.message;
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return type;
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},
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contentType() {
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const { content_type: type = '' } = this.message;
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return type;
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},
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agentName() {
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if (this.message.message_type === MESSAGE_TYPE.TEMPLATE) {
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return 'Bot';
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}
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2020-08-01 13:00:47 +00:00
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if (this.message.sender) {
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return this.message.sender.available_name || this.message.sender.name;
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}
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return 'Bot';
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2020-03-22 10:24:36 +00:00
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},
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avatarUrl() {
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2020-04-10 11:12:37 +00:00
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// eslint-disable-next-line
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2020-05-02 04:17:36 +00:00
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const BotImage = require('dashboard/assets/images/chatwoot_bot.png');
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2020-05-09 16:32:43 +00:00
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const displayImage = this.useInboxAvatarForBot
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? this.inboxAvatarUrl
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: BotImage;
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2020-03-22 10:24:36 +00:00
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if (this.message.message_type === MESSAGE_TYPE.TEMPLATE) {
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2020-05-09 16:32:43 +00:00
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return displayImage;
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2020-04-10 11:12:37 +00:00
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}
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2020-05-09 16:32:43 +00:00
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return this.message.sender
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? this.message.sender.avatar_url
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: displayImage;
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2020-04-10 11:12:37 +00:00
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},
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hasRecordedResponse() {
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return (
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this.messageContentAttributes.submitted_email ||
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(this.messageContentAttributes.submitted_values &&
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2021-06-25 06:30:49 +00:00
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!['form', 'input_csat'].includes(this.contentType))
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2020-04-10 11:12:37 +00:00
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);
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},
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responseMessage() {
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if (this.messageContentAttributes.submitted_email) {
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return { content: this.messageContentAttributes.submitted_email };
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2020-03-22 10:24:36 +00:00
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}
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2020-04-10 11:12:37 +00:00
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if (this.messageContentAttributes.submitted_values) {
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if (this.contentType === 'input_select') {
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2021-11-19 10:39:20 +00:00
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const [
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selectionOption = {},
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] = this.messageContentAttributes.submitted_values;
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2020-04-10 11:12:37 +00:00
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return { content: selectionOption.title || selectionOption.value };
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}
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}
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return '';
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2020-01-09 07:36:40 +00:00
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},
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2020-05-17 17:19:45 +00:00
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isASubmittedForm() {
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return isASubmittedFormMessage(this.message);
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},
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submittedFormValues() {
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return this.messageContentAttributes.submitted_values.map(
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submittedValue => ({
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id: submittedValue.name,
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content: submittedValue.value,
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})
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);
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},
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2021-01-06 12:26:29 +00:00
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wrapClass() {
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return {
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'has-text': this.shouldDisplayAgentMessage,
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};
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},
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2019-10-29 07:20:54 +00:00
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},
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2021-12-21 06:32:43 +00:00
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watch: {
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message() {
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this.hasImageError = false;
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},
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},
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mounted() {
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this.hasImageError = false;
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},
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methods: {
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onImageLoadError() {
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this.hasImageError = true;
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},
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},
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2019-10-29 07:20:54 +00:00
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};
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</script>
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