2020-02-23 07:24:29 +00:00
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type: object
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properties:
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2020-03-11 10:49:13 +00:00
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id:
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type: number
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description: ID of the conversation
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2020-02-23 07:24:29 +00:00
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messages:
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type: array
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2021-11-17 13:25:15 +00:00
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items:
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$ref: '#/definitions/message'
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2020-04-10 11:12:37 +00:00
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account_id:
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type: number
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description: Account Id
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2020-02-23 07:24:29 +00:00
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inbox_id:
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type: number
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2020-03-11 10:49:13 +00:00
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description: ID of the inbox
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2020-02-23 07:24:29 +00:00
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status:
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type: string
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2021-07-21 16:32:43 +00:00
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enum: ['open', 'resolved', 'pending']
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2020-03-11 10:49:13 +00:00
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description: The status of the conversation
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2020-02-23 07:24:29 +00:00
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timestamp:
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type: string
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2020-03-11 10:49:13 +00:00
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description: The time at which conversation was created
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2020-09-10 13:49:15 +00:00
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contact_last_seen_at:
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2020-02-23 07:24:29 +00:00
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type: string
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agent_last_seen_at:
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2021-11-17 13:25:15 +00:00
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type: string
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2020-02-23 07:24:29 +00:00
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unread_count:
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type: number
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2020-03-11 10:49:13 +00:00
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description: The number of unread messages
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additional_attributes:
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type: object
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description: The object containing additional attributes related to the conversation
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2022-06-14 05:05:56 +00:00
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custom_attributes:
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type: object
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description: The object to save custom attributes for conversation, accepts custom attributes key and value
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example: { attribute_key: attribute_value, priority_conversation_number: 3 }
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