2020-08-26 16:03:52 +00:00
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{
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"CONVERSATION": {
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2022-08-03 12:56:24 +00:00
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"SELECT_A_CONVERSATION": "请从左侧窗格选择一个对话",
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2022-09-29 04:59:41 +00:00
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"CSAT_REPLY_MESSAGE": "Please rate the conversation",
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2022-08-03 12:56:24 +00:00
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"404": "Sorry, we cannot find the conversation. Please try again",
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"SWITCH_VIEW_LAYOUT": "Switch the layout",
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"DASHBOARD_APP_TAB_MESSAGES": "消息",
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"UNVERIFIED_SESSION": "未验证此用户的身份",
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2020-08-26 16:03:52 +00:00
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"NO_MESSAGE_1": "您的收件箱中似乎没有客户的消息。",
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"NO_MESSAGE_2": " 向您的页面发送一条消息!",
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"NO_INBOX_1": "看来你还没有添加任何收件箱。",
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"NO_INBOX_2": " 开始吧",
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"NO_INBOX_AGENT": "看起来您还没有分配到收件箱。请联系您的管理员",
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2022-08-03 12:56:24 +00:00
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"SEARCH_MESSAGES": "搜索对话中的消息",
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2020-11-16 17:41:14 +00:00
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"SEARCH": {
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2022-08-03 12:56:24 +00:00
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"TITLE": "搜索消息",
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"RESULT_TITLE": "搜索结果",
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2022-09-29 04:59:41 +00:00
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"LOADING_MESSAGE": "正在处理数据",
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2022-08-03 12:56:24 +00:00
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"PLACEHOLDER": "输入任何文本来搜索消息",
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"NO_MATCHING_RESULTS": "未找到结果。"
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2020-11-16 17:41:14 +00:00
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},
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2020-12-15 19:05:40 +00:00
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"UNREAD_MESSAGES": "Unread Messages",
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"UNREAD_MESSAGE": "Unread Message",
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2020-08-26 16:03:52 +00:00
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"CLICK_HERE": "点击这里",
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"LOADING_INBOXES": "正在加载收件箱",
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"LOADING_CONVERSATIONS": "加载更多对话",
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"CANNOT_REPLY": "您不能回复,原因是:",
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"24_HOURS_WINDOW": "24 小时消息窗口限制",
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2022-08-03 12:56:24 +00:00
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"NOT_ASSIGNED_TO_YOU": "此对话未分配给您。您想要将此对话分配给自己吗?",
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"ASSIGN_TO_ME": "分配给我",
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2021-04-19 09:40:16 +00:00
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"TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
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"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 小时消息窗口限制",
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2022-08-03 12:56:24 +00:00
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"SELECT_A_TWEET_TO_REPLY": "请选择要回复的推文。",
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"REPLYING_TO": "您正在回复到:",
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"REMOVE_SELECTION": "移除选择",
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2020-08-26 16:03:52 +00:00
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"DOWNLOAD": "下载",
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2022-08-03 12:56:24 +00:00
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"UNKNOWN_FILE_TYPE": "未知文件",
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"UPLOADING_ATTACHMENTS": "正在上传附件...",
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"SUCCESS_DELETE_MESSAGE": "已成功删除消息",
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"FAIL_DELETE_MESSSAGE": "无法删除消息,请重试!",
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2021-02-13 10:07:06 +00:00
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"NO_RESPONSE": "No response",
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2022-08-03 12:56:24 +00:00
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"RATING_TITLE": "评分",
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2021-06-29 12:42:33 +00:00
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"FEEDBACK_TITLE": "Feedback",
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2020-08-26 16:03:52 +00:00
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"HEADER": {
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"RESOLVE_ACTION": "已解决",
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"REOPEN_ACTION": "重新打开",
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2021-04-19 09:40:16 +00:00
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"OPEN_ACTION": "打开",
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2020-08-26 16:03:52 +00:00
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"OPEN": "详细信息",
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"CLOSE": "关闭",
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2021-10-14 08:02:15 +00:00
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"DETAILS": "详情",
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2022-09-29 04:59:41 +00:00
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"SNOOZED_UNTIL_TOMORROW": "推迟到明天",
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"SNOOZED_UNTIL_NEXT_WEEK": "推迟到下周",
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2021-10-14 08:02:15 +00:00
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"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply"
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2020-08-26 16:03:52 +00:00
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},
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2021-04-19 09:40:16 +00:00
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"RESOLVE_DROPDOWN": {
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2022-08-03 12:56:24 +00:00
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"MARK_PENDING": "标记为待处理",
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2021-09-03 10:18:24 +00:00
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"SNOOZE": {
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2022-09-29 04:59:41 +00:00
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"TITLE": "推迟到",
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2022-08-03 12:56:24 +00:00
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"NEXT_REPLY": "下一个回复",
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"TOMORROW": "明天",
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"NEXT_WEEK": "下周"
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2021-09-03 10:18:24 +00:00
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}
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2021-04-19 09:40:16 +00:00
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},
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2022-08-03 12:56:24 +00:00
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"CARD_CONTEXT_MENU": {
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"PENDING": "标记为待处理",
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"RESOLVED": "标记为已解决",
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"REOPEN": "重新打开会话",
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"SNOOZE": {
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2022-09-29 04:59:41 +00:00
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"TITLE": "推迟",
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2022-08-03 12:56:24 +00:00
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"NEXT_REPLY": "Until next reply",
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"TOMORROW": "Until tomorrow",
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"NEXT_WEEK": "Until next week"
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},
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"ASSIGN_AGENT": "分配客服代表",
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"ASSIGN_LABEL": "分配标签",
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2022-08-08 15:44:50 +00:00
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"AGENTS_LOADING": "正在加载客服代表...",
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"ASSIGN_TEAM": "Assign team",
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"API": {
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"AGENT_ASSIGNMENT": {
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"SUCCESFUL": "Conversation id %{conversationId} assigned to \"%{agentName}\"",
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2022-09-29 04:59:41 +00:00
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"FAILED": "无法分配客服,请再试。"
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2022-08-08 15:44:50 +00:00
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},
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"LABEL_ASSIGNMENT": {
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"SUCCESFUL": "Assigned label #%{labelName} to conversation id %{conversationId}",
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2022-09-29 04:59:41 +00:00
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"FAILED": "无法分配标签。请再试。"
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2022-08-08 15:44:50 +00:00
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},
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"TEAM_ASSIGNMENT": {
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"SUCCESFUL": "Assigned team \"%{team}\" to conversation id %{conversationId}",
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"FAILED": "Couldn't assign team. Please try again."
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}
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}
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2022-08-03 12:56:24 +00:00
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},
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2020-08-26 16:03:52 +00:00
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"FOOTER": {
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2022-08-03 12:56:24 +00:00
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"MESSAGE_SIGN_TOOLTIP": "消息签名",
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"ENABLE_SIGN_TOOLTIP": "启用签名",
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"DISABLE_SIGN_TOOLTIP": "禁用签名",
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2020-08-26 16:03:52 +00:00
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"MSG_INPUT": "输入“/”开始选择快捷回复",
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2022-03-17 14:32:32 +00:00
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"PRIVATE_MSG_INPUT": "Shift + 输入新行。这只对客服可见",
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2022-08-03 12:56:24 +00:00
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"MESSAGE_SIGNATURE_NOT_CONFIGURED": "未设置消息签名,请在个人资料中进行设置。",
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"CLICK_HERE": "点击此处更新"
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2020-08-26 16:03:52 +00:00
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},
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"REPLYBOX": {
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"REPLY": "回复",
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"PRIVATE_NOTE": "私人便笺",
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"SEND": "发送",
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"CREATE": "添加便笺",
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2021-01-18 07:06:26 +00:00
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"TWEET": "推特",
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2022-08-03 12:56:24 +00:00
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"TIP_FORMAT_ICON": "显示富文本编辑器",
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"TIP_EMOJI_ICON": "显示表情选择器",
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"TIP_ATTACH_ICON": "附加文件",
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"TIP_AUDIORECORDER_ICON": "录制音频",
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"TIP_AUDIORECORDER_PERMISSION": "允许访问音频",
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"TIP_AUDIORECORDER_ERROR": "无法打开音频",
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"DRAG_DROP": "拖放到此处添加附件",
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"START_AUDIO_RECORDING": "开始录音",
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"STOP_AUDIO_RECORDING": "停止录音",
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2022-03-17 14:32:32 +00:00
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"": "",
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2021-09-03 10:18:24 +00:00
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"EMAIL_HEAD": {
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"ADD_BCC": "Add bcc",
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"CC": {
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2022-08-03 12:56:24 +00:00
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"LABEL": "抄送",
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"PLACEHOLDER": "多个电子邮件地址之间用逗号隔开",
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"ERROR": "请输入有效的电子邮件地址"
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2021-09-03 10:18:24 +00:00
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},
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"BCC": {
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"LABEL": "BCC",
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2022-08-03 12:56:24 +00:00
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"PLACEHOLDER": "多个电子邮件地址之间用逗号隔开",
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"ERROR": "请输入有效的电子邮件地址"
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2021-09-03 10:18:24 +00:00
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}
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}
|
2020-08-26 16:03:52 +00:00
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},
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"VISIBLE_TO_AGENTS": "私人便签:仅对您和您的团队可见",
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"CHANGE_STATUS": "对话状态已更改",
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2022-08-03 12:56:24 +00:00
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"CHANGE_STATUS_FAILED": "更改对话状态失败",
|
2020-12-09 11:13:51 +00:00
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"CHANGE_AGENT": "对话分配人已更改",
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2022-08-03 12:56:24 +00:00
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"CHANGE_AGENT_FAILED": "更改分配失败",
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"ASSIGN_LABEL_SUCCESFUL": "已成功分配标签",
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"ASSIGN_LABEL_FAILED": "分配标签失败",
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"CHANGE_TEAM": "对话团队已更改",
|
2022-09-29 04:59:41 +00:00
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|
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
|
2022-08-03 12:56:24 +00:00
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|
"MESSAGE_ERROR": "无法发送此消息,请稍后再试",
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"SENT_BY": "发送人:",
|
2022-02-07 11:49:34 +00:00
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"BOT": "机器人",
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2022-08-03 12:56:24 +00:00
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"SEND_FAILED": "无法发送消息,请重试!",
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"TRY_AGAIN": "重试",
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2020-12-09 11:13:51 +00:00
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"ASSIGNMENT": {
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2021-09-03 10:18:24 +00:00
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"SELECT_AGENT": "选择代理",
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2020-12-09 11:13:51 +00:00
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"REMOVE": "删除",
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2022-08-03 12:56:24 +00:00
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"ASSIGN": "分配"
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2021-07-07 15:55:04 +00:00
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},
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"CONTEXT_MENU": {
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"COPY": "复制",
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2022-10-07 16:08:18 +00:00
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"DELETE": "删除",
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"CREATE_A_CANNED_RESPONSE": "Add to canned responses"
|
2020-12-09 11:13:51 +00:00
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}
|
2020-08-26 16:03:52 +00:00
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},
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"EMAIL_TRANSCRIPT": {
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2022-08-03 12:56:24 +00:00
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"TITLE": "发送对话记录",
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2020-08-26 16:03:52 +00:00
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"DESC": "Send a copy of the conversation transcript to the specified email address",
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"SUBMIT": "提交",
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"CANCEL": "取消操作",
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"SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
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"SEND_EMAIL_ERROR": "出错了,请重试",
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"FORM": {
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"SEND_TO_CONTACT": "Send the transcript to the customer",
|
2020-12-07 14:41:27 +00:00
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"SEND_TO_AGENT": "Send the transcript to the assigned agent",
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2020-08-26 16:03:52 +00:00
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"SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
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"EMAIL": {
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2022-08-03 12:56:24 +00:00
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"PLACEHOLDER": "输入一个电子邮件地址",
|
2020-08-26 16:03:52 +00:00
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"ERROR": "请输入一个有效的电子邮件"
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}
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}
|
2021-03-15 18:30:53 +00:00
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},
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"ONBOARDING": {
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2022-08-03 12:56:24 +00:00
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"TITLE": "您好 👋, 欢迎来到 %{installationName}!",
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"DESCRIPTION": "感谢您注册。我们希望您能够充分使用 %{installationName}。 这里有几件您可以在 %{installationName} 做的事情,让体验变得愉快。",
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"READ_LATEST_UPDATES": "阅读我们的最新升级日志",
|
2021-03-15 18:30:53 +00:00
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"ALL_CONVERSATION": {
|
2022-08-03 12:56:24 +00:00
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"TITLE": "您的所有对话都在一个地方",
|
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|
"DESCRIPTION": "在单个面板中查看您客户的所有对话。您可以通过通道、标签和状态筛选对话。"
|
2021-03-15 18:30:53 +00:00
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},
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|
|
|
"TEAM_MEMBERS": {
|
2022-08-03 12:56:24 +00:00
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|
|
"TITLE": "邀请您的团队成员",
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|
"DESCRIPTION": "当您准备好与您的客户交谈时,带上您的队友来协助您。 您可以通过添加他们的电子邮件地址到客服代表列表来邀请您的队友。",
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|
"NEW_LINK": "点击此处邀请一位请团队成员"
|
2021-03-15 18:30:53 +00:00
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},
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"INBOXES": {
|
2022-08-03 12:56:24 +00:00
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|
|
"TITLE": "连接收件箱",
|
|
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|
"DESCRIPTION": "连接您的客户可以与您交谈的各种通道。可以是一个网站的在线聊天,也可以是您的 Facebook 或者 Twitter 主页,或者甚至可以是您的 WhatsApp 号码。",
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|
"NEW_LINK": "点击此处创建收件箱"
|
2021-03-15 18:30:53 +00:00
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},
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|
|
"LABELS": {
|
2022-08-03 12:56:24 +00:00
|
|
|
"TITLE": "使用标签组织对话",
|
|
|
|
"DESCRIPTION": "标签提供了一种简单的方法来让您归类对话。创建一些类似 #价格、#问题反馈 这样的标签,之后您可以在对话中使用它们。",
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|
"NEW_LINK": "点击此处创建标签"
|
2021-03-15 18:30:53 +00:00
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|
}
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|
},
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|
|
|
"CONVERSATION_SIDEBAR": {
|
2022-08-03 12:56:24 +00:00
|
|
|
"ASSIGNEE_LABEL": "已分配的客服代表",
|
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|
|
"SELF_ASSIGN": "分配给我",
|
2021-03-15 18:30:53 +00:00
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|
"TEAM_LABEL": "Assigned Team",
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"SELECT": {
|
2022-08-03 12:56:24 +00:00
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|
"PLACEHOLDER": "啥都没有"
|
2021-09-13 13:49:59 +00:00
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|
},
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|
|
|
"ACCORDION": {
|
2022-08-03 12:56:24 +00:00
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|
|
"CONTACT_DETAILS": "联系人详细信息",
|
2021-09-13 13:49:59 +00:00
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|
|
"CONVERSATION_ACTIONS": "Conversation Actions",
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|
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|
"CONVERSATION_LABELS": "对话标记",
|
2022-08-03 12:56:24 +00:00
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|
"CONVERSATION_INFO": "对话信息",
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|
|
"CONTACT_ATTRIBUTES": "联系人属性",
|
2022-11-08 17:36:24 +00:00
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|
"PREVIOUS_CONVERSATION": "上一次对话",
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|
"MACROS": "Macros"
|
2021-03-15 18:30:53 +00:00
|
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|
}
|
2021-09-03 10:18:24 +00:00
|
|
|
},
|
2021-11-12 18:10:08 +00:00
|
|
|
"CONVERSATION_CUSTOM_ATTRIBUTES": {
|
2022-08-03 12:56:24 +00:00
|
|
|
"ADD_BUTTON_TEXT": "创建属性",
|
2021-11-12 18:10:08 +00:00
|
|
|
"UPDATE": {
|
2022-08-03 12:56:24 +00:00
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|
|
"SUCCESS": "已成功更新属性",
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|
|
"ERROR": "无法更新属性,请稍后再试。"
|
2021-11-12 18:10:08 +00:00
|
|
|
},
|
|
|
|
"ADD": {
|
2022-08-03 12:56:24 +00:00
|
|
|
"TITLE": "添加",
|
|
|
|
"SUCCESS": "已成功添加属性",
|
|
|
|
"ERROR": "无法添加属性,请稍后再试。"
|
2021-11-12 18:10:08 +00:00
|
|
|
},
|
|
|
|
"DELETE": {
|
2022-08-03 12:56:24 +00:00
|
|
|
"SUCCESS": "已成功删除属性",
|
|
|
|
"ERROR": "无法删除属性,请稍后再试。"
|
2021-11-12 18:10:08 +00:00
|
|
|
},
|
|
|
|
"ATTRIBUTE_SELECT": {
|
2022-08-03 12:56:24 +00:00
|
|
|
"TITLE": "添加属性",
|
|
|
|
"PLACEHOLDER": "搜索属性",
|
|
|
|
"NO_RESULT": "未找到属性"
|
2021-11-12 18:10:08 +00:00
|
|
|
}
|
|
|
|
},
|
2021-09-03 10:18:24 +00:00
|
|
|
"EMAIL_HEADER": {
|
2022-08-03 12:56:24 +00:00
|
|
|
"FROM": "来自",
|
|
|
|
"TO": "发送至",
|
2021-09-03 10:18:24 +00:00
|
|
|
"BCC": "Bcc",
|
|
|
|
"CC": "Cc",
|
|
|
|
"SUBJECT": "Subject"
|
2020-08-26 16:03:52 +00:00
|
|
|
}
|
|
|
|
}
|