Chatwoot/app/mailboxes/imap/imap_mailbox.rb

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class Imap::ImapMailbox
include MailboxHelper
attr_accessor :channel, :account, :inbox, :conversation, :processed_mail
def process(mail, channel)
@inbound_mail = mail
@channel = channel
load_account
load_inbox
decorate_mail
# prevent loop from chatwoot notification emails
return if notification_email_from_chatwoot?
ActiveRecord::Base.transaction do
find_or_create_contact
find_or_create_conversation
create_message
add_attachments_to_message
end
end
private
def load_account
@account = @channel.account
end
def load_inbox
@inbox = @channel.inbox
end
def decorate_mail
@processed_mail = MailPresenter.new(@inbound_mail, @account)
end
def find_conversation_by_in_reply_to
return if in_reply_to.blank?
message = @inbox.messages.find_by(source_id: in_reply_to)
if message.nil?
@inbox.conversations.where("additional_attributes->>'in_reply_to' = ?", in_reply_to).first
else
@inbox.conversations.find(message.conversation_id)
end
end
def in_reply_to
@inbound_mail.in_reply_to
end
def find_or_create_conversation
@conversation = find_conversation_by_in_reply_to || ::Conversation.create!({ account_id: @account.id,
inbox_id: @inbox.id,
contact_id: @contact.id,
contact_inbox_id: @contact_inbox.id,
additional_attributes: {
source: 'email',
in_reply_to: in_reply_to,
mail_subject: @processed_mail.subject,
initiated_at: {
timestamp: Time.now.utc
}
} })
end
def find_or_create_contact
@contact = @inbox.contacts.find_by(email: @processed_mail.original_sender)
if @contact.present?
@contact_inbox = ContactInbox.find_by(inbox: @inbox, contact: @contact)
else
create_contact
end
end
def identify_contact_name
processed_mail.sender_name || processed_mail.from.first.split('@').first
end
end