2020-04-06 16:47:07 +00:00
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{
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"REPORT": {
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"HEADER": "Berichte",
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"LOADING_CHART": "Diagrammdaten laden ...",
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"NO_ENOUGH_DATA": "Wir haben nicht genügend Datenpunkte erhalten, um einen Bericht zu erstellen. Bitte versuchen Sie es später erneut.",
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2020-09-27 13:26:52 +00:00
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"METRICS": {
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"CONVERSATIONS": {
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2020-07-07 19:29:30 +00:00
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"NAME": "Gespräche",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"INCOMING_MESSAGES": {
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2020-07-07 19:29:30 +00:00
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"NAME": "Eingehende Nachrichten",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"OUTGOING_MESSAGES": {
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2020-07-07 19:29:30 +00:00
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"NAME": "Ausgehende Nachrichten",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"FIRST_RESPONSE_TIME": {
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2020-07-07 19:29:30 +00:00
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"NAME": "Erste Antwortzeit",
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"DESC": "( Avg )"
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_TIME": {
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2020-07-07 19:29:30 +00:00
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"NAME": "Lösungszeit",
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"DESC": "( Avg )"
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_COUNT": {
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2020-07-07 19:29:30 +00:00
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"NAME": "Auflösungsanzahl",
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"DESC": "( Total )"
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}
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2020-09-27 13:26:52 +00:00
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},
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2020-04-06 16:47:07 +00:00
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"DATE_RANGE": [
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2020-07-07 19:29:30 +00:00
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{
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"id": 0,
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"name": "Letzten 7 Tage"
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},
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{
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"id": 1,
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"name": "Letzte 30 Tage"
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}
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2020-04-06 16:47:07 +00:00
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]
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}
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}
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