Chatwoot/app/models/automation_rule.rb

# == Schema Information
#
# Table name: automation_rules
#
#  id          :bigint           not null, primary key
#  actions     :jsonb            not null
#  active      :boolean          default(TRUE), not null
#  conditions  :jsonb            not null
#  description :text
#  event_name  :string           not null
#  name        :string           not null
#  created_at  :datetime         not null
#  updated_at  :datetime         not null
#  account_id  :bigint           not null
#
# Indexes
#
#  index_automation_rules_on_account_id  (account_id)
#
class AutomationRule < ApplicationRecord
  include Rails.application.routes.url_helpers

  belongs_to :account
  has_many_attached :files

  validate :json_conditions_format
  validate :json_actions_format
  validates :account_id, presence: true

  scope :active, -> { where(active: true) }

  CONDITIONS_ATTRS = %w[content email country_code status message_type browser_language assignee_id team_id referer city company inbox_id].freeze
  ACTIONS_ATTRS = %w[send_message add_label send_email_to_team assign_team assign_best_agent send_webhook_event mute_conversation send_attachment
                     change_status resolve_conversation snooze_conversation send_email_transcript].freeze

  def file_base_data
    files.map do |file|
      {
        id: file.id,
        automation_rule_id: id,
        file_type: file.content_type,
        account_id: account_id,
        file_url: url_for(file),
        blob_id: file.blob_id,
        filename: file.filename.to_s
      }
    end
  end

  private

  def json_conditions_format
    return if conditions.blank?

    attributes = conditions.map { |obj, _| obj['attribute_key'] }
    conditions = attributes - CONDITIONS_ATTRS
    conditions -= account.custom_attribute_definitions.pluck(:attribute_key)
    errors.add(:conditions, "Automation conditions #{conditions.join(',')} not supported.") if conditions.any?
  end

  def json_actions_format
    return if actions.blank?

    attributes = actions.map { |obj, _| obj['action_name'] }
    actions = attributes - ACTIONS_ATTRS

    errors.add(:actions, "Automation actions #{actions.join(',')} not supported.") if actions.any?
  end
end