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---
name: Bug report
about: Create a report to help us improve
title: ''
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labels: 'Bug'
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assignees: ''
---
**Describe the bug**
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A clear and concise description of what the bug is.
**To Reproduce**
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Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error
**Expected behavior**
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A clear and concise description of what you expected to happen.
**Screenshots**
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If applicable, add screenshots to help explain your problem.
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**Browser logs**
Share the browser logs to debug the issue further
**Server logs**
Share the server logs to debug the issue further
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**Environment**
Describe whether you are using Chatwoot Cloud (app.chatwoot.com) or a self hosted installation of Chatwoot. If you are using a self hosted installation of Chatwoot describe the type of deployment (Docker/Linux VM installation/Heroku)
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**Desktop (please complete the following information):**
- OS: [e.g. iOS]
- Browser [e.g. chrome, safari]
- Version [e.g. 22]
**Smartphone (please complete the following information):**
- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Browser [e.g. stock browser, safari]
- Version [e.g. 22]
**Additional context**
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Add any other context about the problem here.
