Chatwoot/app/helpers/reporting_event_helper.rb

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module ReportingEventHelper
def business_hours(inbox, from, to)
return 0 unless inbox.working_hours_enabled?
inbox_working_hours = configure_working_hours(inbox.working_hours)
return 0 if inbox_working_hours.blank?
# Configure working hours
WorkingHours::Config.working_hours = inbox_working_hours
# Configure timezone
WorkingHours::Config.time_zone = inbox.timezone
# Use inbox timezone to change from & to values.
from_in_inbox_timezone = from.in_time_zone(inbox.timezone).to_time
to_in_inbox_timezone = to.in_time_zone(inbox.timezone).to_time
from_in_inbox_timezone.working_time_until(to_in_inbox_timezone)
end
private
def configure_working_hours(working_hours)
working_hours.each_with_object({}) do |working_hour, object|
object[day(working_hour.day_of_week)] = working_hour_range(working_hour) unless working_hour.closed_all_day?
end
end
def day(day_of_week)
week_days = {
0 => :sun,
1 => :mon,
2 => :tue,
3 => :wed,
4 => :thu,
5 => :fri,
6 => :sat
}
week_days[day_of_week]
end
def working_hour_range(working_hour)
{ format_time(working_hour.open_hour, working_hour.open_minutes) => format_time(working_hour.close_hour, working_hour.close_minutes) }
end
def format_time(hour, minute)
hour = hour < 10 ? "0#{hour}" : hour
minute = minute < 10 ? "0#{minute}" : minute
"#{hour}:#{minute}"
end
end