Chatwoot/app/javascript/widget/components/UserMessageBubble.vue

<template>
  <div
    class="chat-bubble user"
    :style="{ background: backgroundColor }"
    v-html="formatMessage(message)"
  ></div>
</template>

<script>
import messageFormatterMixin from 'shared/mixins/messageFormatterMixin';
import { mapGetters } from 'vuex';

export default {
  name: 'UserMessageBubble',
  computed: {
    ...mapGetters({
      widgetColor: 'appConfig/getWidgetColor',
    }),
    backgroundColor() {
      return this.status !== 'in_progress' ? this.widgetColor : '#c0ccda';
    },
  },
  mixins: [messageFormatterMixin],
  props: {
    message: String,
    status: {
      type: String,
      default: '',
    },
  },
};
</script>

<style lang="scss">
@import '~widget/assets/scss/variables.scss';
@import '~widget/assets/scss/mixins.scss';

.chat-bubble {
  @include light-shadow;
  background: $color-woot;
  border-radius: $space-two;
  color: $color-white;
  display: inline-block;
  font-size: $font-size-default;
  line-height: 1.5;
  max-width: 80%;
  padding: $space-small $space-normal;
  text-align: left;

  a {
    color: $color-primary;
  }

  &.user {
    border-bottom-right-radius: $space-smaller;
    
    a {
      color: $color-white;
    }
  }
}
</style>