Chatwoot/app/services/telegram/incoming_message_service.rb

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# Find the various telegram payload samples here: https://core.telegram.org/bots/webhooks#testing-your-bot-with-updates
# https://core.telegram.org/bots/api#available-types
class Telegram::IncomingMessageService
include ::FileTypeHelper
pattr_initialize [:inbox!, :params!]
def perform
# chatwoot doesn't support group conversations at the moment
return unless private_message?
set_contact
update_contact_avatar
set_conversation
@message = @conversation.messages.create(
content: params[:message][:text].presence || params[:message][:caption],
account_id: @inbox.account_id,
inbox_id: @inbox.id,
message_type: :incoming,
sender: @contact,
source_id: (params[:message][:message_id]).to_s
)
attach_files
@message.save!
end
private
def private_message?
params.dig(:message, :chat, :type) == 'private'
end
def set_contact
contact_inbox = ::ContactBuilder.new(
source_id: params[:message][:from][:id],
inbox: inbox,
contact_attributes: contact_attributes
).perform
@contact_inbox = contact_inbox
@contact = contact_inbox.contact
end
def update_contact_avatar
return if @contact.avatar.attached?
avatar_url = inbox.channel.get_telegram_profile_image(params[:message][:from][:id])
::ContactAvatarJob.perform_later(@contact, avatar_url) if avatar_url
end
def conversation_params
{
account_id: @inbox.account_id,
inbox_id: @inbox.id,
contact_id: @contact.id,
contact_inbox_id: @contact_inbox.id,
additional_attributes: conversation_additional_attributes
}
end
def set_conversation
@conversation = @contact_inbox.conversations.first
return if @conversation
@conversation = ::Conversation.create!(conversation_params)
end
def contact_attributes
{
name: "#{params[:message][:from][:first_name]} #{params[:message][:from][:last_name]}",
additional_attributes: additional_attributes
}
end
def additional_attributes
{
username: params[:message][:from][:username],
language_code: params[:message][:from][:language_code]
}
end
def conversation_additional_attributes
{
chat_id: params[:message][:chat][:id]
}
end
def file_content_type
return :image if params[:message][:photo].present? || params.dig(:message, :sticker, :thumb).present?
return :audio if params[:message][:voice].present? || params[:message][:audio].present?
return :video if params[:message][:video].present?
file_type(params[:message][:document][:mime_type])
end
def attach_files
return unless file
attachment_file = Down.download(
inbox.channel.get_telegram_file_path(file[:file_id])
)
@message.attachments.new(
account_id: @message.account_id,
file_type: file_content_type,
file: {
io: attachment_file,
filename: attachment_file,
content_type: attachment_file.content_type
}
)
end
def file
@file ||= visual_media_params || params[:message][:voice].presence || params[:message][:audio].presence || params[:message][:document].presence
end
def visual_media_params
params[:message][:photo].presence&.last || params.dig(:message, :sticker, :thumb).presence || params[:message][:video].presence
end
end