Chatwoot/app/services/whatsapp/incoming_message_service.rb

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# Find the various telegram payload samples here: https://core.telegram.org/bots/webhooks#testing-your-bot-with-updates
# https://core.telegram.org/bots/api#available-types
class Whatsapp::IncomingMessageService
pattr_initialize [:inbox!, :params!]
def perform
set_contact
return unless @contact
set_conversation
return if params[:messages].blank?
@message = @conversation.messages.create(
content: params[:messages].first.dig(:text, :body),
account_id: @inbox.account_id,
inbox_id: @inbox.id,
message_type: :incoming,
sender: @contact,
source_id: params[:messages].first[:id].to_s
)
@message.save!
end
private
def account
@account ||= inbox.account
end
def set_contact
contact_params = params[:contacts]&.first
return if contact_params.blank?
contact_inbox = ::ContactBuilder.new(
source_id: contact_params[:wa_id],
inbox: inbox,
contact_attributes: { name: contact_params.dig(:profile, :name), phone_number: "+#{params[:messages].first[:from]}" }
).perform
@contact_inbox = contact_inbox
@contact = contact_inbox.contact
end
def conversation_params
{
account_id: @inbox.account_id,
inbox_id: @inbox.id,
contact_id: @contact.id,
contact_inbox_id: @contact_inbox.id
}
end
def set_conversation
@conversation = @contact_inbox.conversations.last
return if @conversation
@conversation = ::Conversation.create!(conversation_params)
end
end