2020-08-26 16:03:52 +00:00
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{
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"AGENT_MGMT": {
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2021-05-17 18:23:19 +00:00
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"HEADER": "客服",
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"HEADER_BTN_TXT": "新增客服",
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"LOADING": "正在取得客服列表",
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"SIDEBAR_TXT": "<p><b>客服</b></p> <p> 客服 <b></b> 是您的客戶支持團隊成員。 </p><p>客服將能夠查看和回覆您使用者的訊息。 列表顯示目前帳戶中的所有客服。 </p><p> 點擊 <b>建立客服</b> 建立新客服。 您建立的客服將收到一封包含確認連結的電子信箱來啟動他們的帳戶,然後他們可以訪問Chatwoot 並回覆訊息。 </p><p> 聊天視窗的功能基於以下角色。 </p><p> <b>客服</b> - 具有此角色的客服只能訪問收件匣、報表和對話。 他們可以將對話分配給其他客服或自己,並封存會話。</p><p> <b>管理員</b> - 管理員將可以訪問您帳戶中所有已啟用的聊天功能。 包括設定,以及所有正常客服的權限。</p>",
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2020-09-20 16:49:34 +00:00
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"AGENT_TYPES": {
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2020-09-22 13:46:00 +00:00
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"ADMINISTRATOR": "管理員",
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2021-05-17 18:23:19 +00:00
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"AGENT": "客服"
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2020-09-20 16:49:34 +00:00
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},
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2020-08-26 16:03:52 +00:00
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"LIST": {
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2021-05-17 18:23:19 +00:00
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"404": "沒有與此帳號關聯的客服",
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"TITLE": "管理您團隊中的客服",
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"DESC": "你可以建立 / 移除客服到你的團隊。",
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"NAME": "姓名",
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2020-09-22 13:46:00 +00:00
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"EMAIL": "電子信箱",
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"STATUS": "狀態",
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"ACTIONS": "操作",
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"VERIFIED": "已認證",
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"VERIFICATION_PENDING": "待驗證"
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2020-08-26 16:03:52 +00:00
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},
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"ADD": {
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2021-05-17 18:23:19 +00:00
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"TITLE": "新增客服到你的團隊",
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2020-09-22 13:46:00 +00:00
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"DESC": "您可以建立能夠处理支持您的收件匣的人。",
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2021-05-17 18:23:19 +00:00
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"CANCEL_BUTTON_TEXT": "取消",
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2020-08-26 16:03:52 +00:00
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"FORM": {
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"NAME": {
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2021-05-17 18:23:19 +00:00
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"LABEL": "客服姓名",
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"PLACEHOLDER": "請輸客服名稱"
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2020-08-26 16:03:52 +00:00
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},
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"AGENT_TYPE": {
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2021-05-17 18:23:19 +00:00
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"LABEL": "客服角色",
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"PLACEHOLDER": "請選擇一個角色",
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"ERROR": "客服角色為必填"
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2020-08-26 16:03:52 +00:00
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},
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"EMAIL": {
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2020-09-22 13:46:00 +00:00
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"LABEL": "電子信箱地址",
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2021-05-17 18:23:19 +00:00
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"PLACEHOLDER": "請輸入客服的電子郵件"
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2020-08-26 16:03:52 +00:00
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},
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2021-05-17 18:23:19 +00:00
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"SUBMIT": "新增客服"
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2020-08-26 16:03:52 +00:00
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},
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"API": {
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2021-05-17 18:23:19 +00:00
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"SUCCESS_MESSAGE": "成功新增客服",
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"EXIST_MESSAGE": "該電子郵件已被註冊,請輸入新的電子郵件",
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2020-09-22 13:46:00 +00:00
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"ERROR_MESSAGE": "無法連接伺服器,請稍後再試"
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2020-08-26 16:03:52 +00:00
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}
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},
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"DELETE": {
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2020-09-22 13:46:00 +00:00
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"BUTTON_TEXT": "刪除",
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2020-08-26 16:03:52 +00:00
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"API": {
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2021-05-17 18:23:19 +00:00
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"SUCCESS_MESSAGE": "刪除客服成功",
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2020-09-22 13:46:00 +00:00
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"ERROR_MESSAGE": "無法連接伺服器,請稍後再試"
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2020-08-26 16:03:52 +00:00
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},
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"CONFIRM": {
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2020-09-22 13:46:00 +00:00
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"TITLE": "確認刪除",
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2021-05-17 18:23:19 +00:00
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"MESSAGE": "您確定要刪除嗎? ",
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2020-09-22 13:46:00 +00:00
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"YES": "是,刪除 ",
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"NO": "不,保留 "
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2020-08-26 16:03:52 +00:00
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}
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},
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"EDIT": {
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2021-05-17 18:23:19 +00:00
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"TITLE": "編輯客服",
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2020-08-26 16:03:52 +00:00
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"FORM": {
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"NAME": {
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2021-05-17 18:23:19 +00:00
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"LABEL": "客服姓名",
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"PLACEHOLDER": "請輸入客服名稱"
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2020-08-26 16:03:52 +00:00
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},
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"AGENT_TYPE": {
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2021-05-17 18:23:19 +00:00
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"LABEL": "角色",
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"PLACEHOLDER": "請選擇一個角色",
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"ERROR": "客服角色為必填"
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2020-08-26 16:03:52 +00:00
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},
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"EMAIL": {
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2020-09-22 13:46:00 +00:00
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"LABEL": "電子信箱地址",
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2021-05-17 18:23:19 +00:00
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"PLACEHOLDER": "請輸入客服的電子郵件"
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2020-08-26 16:03:52 +00:00
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},
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2021-05-17 18:23:19 +00:00
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"SUBMIT": "編輯客服"
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2020-08-26 16:03:52 +00:00
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},
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2020-09-22 13:46:00 +00:00
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"BUTTON_TEXT": "編輯",
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2021-05-17 18:23:19 +00:00
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"CANCEL_BUTTON_TEXT": "取消",
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2020-08-26 16:03:52 +00:00
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"API": {
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2020-09-22 13:46:00 +00:00
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"SUCCESS_MESSAGE": "更新客服資訊成功",
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"ERROR_MESSAGE": "無法連接伺服器,請稍後再試"
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2020-08-26 16:03:52 +00:00
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},
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"PASSWORD_RESET": {
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2020-09-22 13:46:00 +00:00
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"ADMIN_RESET_BUTTON": "重置密碼",
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2021-05-17 18:23:19 +00:00
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"ADMIN_SUCCESS_MESSAGE": "一封包含重置密碼說明的電子郵件已發送給客服",
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"SUCCESS_MESSAGE": "客服密碼重置成功",
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2020-09-22 13:46:00 +00:00
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"ERROR_MESSAGE": "無法連接 Chatwoot 伺服器,請稍後再試"
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2020-08-26 16:03:52 +00:00
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}
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},
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"SEARCH": {
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2021-05-17 18:23:19 +00:00
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"NO_RESULTS": "查無客服。"
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2020-08-26 16:03:52 +00:00
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}
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}
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}
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