Chatwoot/app/javascript/shared/mixins/automationMixin.js

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import * as OPERATORS from '../../dashboard/routes/dashboard/settings/automation/operators';
import languages from '../../dashboard/components/widgets/conversation/advancedFilterItems/languages';
import countries from '../../shared/constants/countries';
import filterQueryGenerator from '../../dashboard/helper/filterQueryGenerator.js';
import actionQueryGenerator from '../../dashboard/helper/actionQueryGenerator.js';
import { required, requiredIf } from 'vuelidate/lib/validators';
export default {
validations: {
automation: {
name: {
required,
},
description: {
required,
},
event_name: {
required,
},
conditions: {
required,
$each: {
values: {
required: requiredIf(prop => {
return !(
prop.filter_operator === 'is_present' ||
prop.filter_operator === 'is_not_present'
);
}),
},
},
},
actions: {
required,
$each: {
action_params: {
required: requiredIf(prop => {
return !(
prop.action_name === 'mute_conversation' ||
prop.action_name === 'snooze_conversation' ||
prop.action_name === 'resolve_conversation'
);
}),
},
},
},
},
},
methods: {
customAttributeInputType(key) {
switch (key) {
case 'date':
return 'date';
case 'text':
return 'plain_text';
case 'list':
return 'search_select';
case 'checkbox':
return 'search_select';
default:
return 'plain_text';
}
},
onEventChange() {
if (this.automation.event_name === 'message_created') {
this.automation.conditions = [
{
attribute_key: 'message_type',
filter_operator: 'equal_to',
values: '',
query_operator: 'and',
},
];
} else {
this.automation.conditions = [
{
attribute_key: 'status',
filter_operator: 'equal_to',
values: '',
query_operator: 'and',
},
];
}
this.automation.actions = [
{
action_name: 'assign_team',
action_params: [],
},
];
},
getAttributes(key) {
return this.automationTypes[key].conditions;
},
isACustomAttribute(key) {
return this.allCustomAttributes.find(attr => {
return attr.attribute_key === key;
});
},
getInputType(key) {
const customAttribute = this.isACustomAttribute(key);
if (customAttribute) {
return this.customAttributeInputType(
customAttribute.attribute_display_type
);
}
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const type = this.getAutomationType(key);
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return type.inputType;
},
getOperators(key) {
if (this.mode === 'edit') {
const customAttribute = this.isACustomAttribute(key);
if (customAttribute) {
return this.getOperatorTypes(customAttribute.attribute_display_type);
}
}
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const type = this.getAutomationType(key);
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return type.filterOperators;
},
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getAutomationType(key) {
return this.automationTypes[this.automation.event_name].conditions.find(
condition => condition.key === key
);
},
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getConditionDropdownValues(type) {
const statusFilters = this.$t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS');
const allCustomAttributes = this.$store.getters[
'attributes/getAttributes'
];
const isCustomAttributeCheckbox = allCustomAttributes.find(attr => {
return (
attr.attribute_key === type &&
attr.attribute_display_type === 'checkbox'
);
});
if (isCustomAttributeCheckbox) {
return [
{
id: true,
name: this.$t('FILTER.ATTRIBUTE_LABELS.TRUE'),
},
{
id: false,
name: this.$t('FILTER.ATTRIBUTE_LABELS.FALSE'),
},
];
}
const isCustomAttributeList = allCustomAttributes.find(attr => {
return (
attr.attribute_key === type && attr.attribute_display_type === 'list'
);
});
if (isCustomAttributeList) {
return allCustomAttributes
.find(attr => attr.attribute_key === type)
.attribute_values.map(item => {
return {
id: item,
name: item,
};
});
}
switch (type) {
case 'status':
return [
...Object.keys(statusFilters).map(status => {
return {
id: status,
name: statusFilters[status].TEXT,
};
}),
{
id: 'all',
name: this.$t('CHAT_LIST.FILTER_ALL'),
},
];
case 'assignee_id':
return this.$store.getters['agents/getAgents'];
case 'contact':
return this.$store.getters['contacts/getContacts'];
case 'inbox_id':
return this.$store.getters['inboxes/getInboxes'];
case 'team_id':
return this.$store.getters['teams/getTeams'];
case 'campaign_id':
return this.$store.getters['campaigns/getAllCampaigns'].map(i => {
return {
id: i.id,
name: i.title,
};
});
case 'labels':
return this.$store.getters['labels/getLabels'].map(i => {
return {
id: i.id,
name: i.title,
};
});
case 'browser_language':
return languages;
case 'country_code':
return countries;
case 'message_type':
return [
{
id: 'incoming',
name: 'Incoming Message',
},
{
id: 'outgoing',
name: 'Outgoing Message',
},
];
default:
return undefined;
}
},
appendNewCondition() {
if (this.mode === 'edit') {
if (
!this.automation.conditions[this.automation.conditions.length - 1]
.query_operator
) {
this.automation.conditions[
this.automation.conditions.length - 1
].query_operator = 'and';
}
}
switch (this.automation.event_name) {
case 'message_created':
this.automation.conditions.push({
attribute_key: 'message_type',
filter_operator: 'equal_to',
values: '',
query_operator: 'and',
});
break;
default:
this.automation.conditions.push({
attribute_key: 'status',
filter_operator: 'equal_to',
values: '',
query_operator: 'and',
});
break;
}
},
appendNewAction() {
this.automation.actions.push({
action_name: 'assign_team',
action_params: [],
});
},
removeFilter(index) {
if (this.automation.conditions.length <= 1) {
this.showAlert(this.$t('AUTOMATION.CONDITION.DELETE_MESSAGE'));
} else {
this.automation.conditions.splice(index, 1);
}
},
removeAction(index) {
if (this.automation.actions.length <= 1) {
this.showAlert(this.$t('AUTOMATION.ACTION.DELETE_MESSAGE'));
} else {
this.automation.actions.splice(index, 1);
}
},
submitAutomation() {
this.$v.$touch();
if (this.$v.$invalid) return;
const automation = JSON.parse(JSON.stringify(this.automation));
automation.conditions[
automation.conditions.length - 1
].query_operator = null;
automation.conditions = filterQueryGenerator(
automation.conditions
).payload;
automation.actions = actionQueryGenerator(automation.actions);
this.$emit(
'saveAutomation',
automation,
this.mode === 'edit' ? 'EDIT' : null
);
},
resetFilter(index, currentCondition) {
this.automation.conditions[index].filter_operator = this.automationTypes[
this.automation.event_name
].conditions.find(
condition => condition.key === currentCondition.attribute_key
).filterOperators[0].value;
this.automation.conditions[index].values = '';
},
showUserInput(operatorType) {
if (operatorType === 'is_present' || operatorType === 'is_not_present')
return false;
return true;
},
showActionInput(actionName) {
if (actionName === 'send_email_to_team' || actionName === 'send_message')
return false;
const type = this.automationActionTypes.find(
action => action.key === actionName
).inputType;
if (type === null) return false;
return true;
},
resetAction(index) {
this.automation.actions[index].action_params = [];
},
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manifestConditions(automation) {
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const allCustomAttributes = this.$store.getters[
'attributes/getAttributes'
];
const customAttributes = allCustomAttributes.map(attr => {
return {
key: attr.attribute_key,
name: attr.attribute_display_name,
type: attr.attribute_display_type,
};
});
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const conditions = automation.conditions.map(condition => {
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const isCustomAttribute = customAttributes.find(
attr => attr.key === condition.attribute_key
);
let inputType = 'plain_text';
if (isCustomAttribute) {
inputType = this.customAttributeInputType(isCustomAttribute.type);
} else {
inputType = this.automationTypes[
automation.event_name
].conditions.find(item => item.key === condition.attribute_key)
.inputType;
}
if (inputType === 'plain_text') {
return {
...condition,
values: condition.values[0],
};
}
return {
...condition,
values: [
...this.getConditionDropdownValues(condition.attribute_key),
].filter(item => [...condition.values].includes(item.id)),
};
});
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return conditions;
},
manifestActions(automation) {
const actions = automation.actions.map(action => {
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let actionParams = [];
if (action.action_params.length) {
const inputType = this.automationActionTypes.find(
item => item.key === action.action_name
).inputType;
if (inputType === 'multi_select') {
actionParams = [
...this.getActionDropdownValues(action.action_name),
].filter(item => [...action.action_params].includes(item.id));
} else if (inputType === 'team_message') {
actionParams = {
team_ids: [
...this.getActionDropdownValues(action.action_name),
].filter(item =>
[...action.action_params[0].team_ids].includes(item.id)
),
message: action.action_params[0].message,
};
} else actionParams = [...action.action_params];
}
return {
...action,
action_params: actionParams,
};
});
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return actions;
},
formatAutomation(automation) {
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this.automation = {
...automation,
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conditions: this.manifestConditions(automation),
actions: this.manifestActions(automation),
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};
},
getOperatorTypes(key) {
switch (key) {
case 'list':
return OPERATORS.OPERATOR_TYPES_1;
case 'text':
return OPERATORS.OPERATOR_TYPES_3;
case 'number':
return OPERATORS.OPERATOR_TYPES_1;
case 'link':
return OPERATORS.OPERATOR_TYPES_1;
case 'date':
return OPERATORS.OPERATOR_TYPES_4;
case 'checkbox':
return OPERATORS.OPERATOR_TYPES_1;
default:
return OPERATORS.OPERATOR_TYPES_1;
}
},
getFileName(id, actionType) {
if (!id) return '';
if (actionType === 'send_attachment') {
const file = this.automation.files.find(item => item.blob_id === id);
if (file) return file.filename.toString();
}
return '';
},
getActionDropdownValues(type) {
switch (type) {
case 'assign_team':
case 'send_email_to_team':
return this.$store.getters['teams/getTeams'];
case 'add_label':
return this.$store.getters['labels/getLabels'].map(i => {
return {
id: i.title,
name: i.title,
};
});
default:
return undefined;
}
},
manifestCustomAttributes() {
const customAttributesRaw = this.$store.getters[
'attributes/getAttributes'
];
const customAttributeTypes = customAttributesRaw.map(attr => {
return {
key: attr.attribute_key,
name: attr.attribute_display_name,
inputType: this.customAttributeInputType(attr.attribute_display_type),
filterOperators: this.getOperatorTypes(attr.attribute_display_type),
};
});
this.automationTypes.message_created.conditions.push(
...customAttributeTypes
);
this.automationTypes.conversation_created.conditions.push(
...customAttributeTypes
);
this.automationTypes.conversation_updated.conditions.push(
...customAttributeTypes
);
},
},
};