2022-05-09 16:42:04 +00:00
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import * as OPERATORS from '../../dashboard/routes/dashboard/settings/automation/operators';
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import languages from '../../dashboard/components/widgets/conversation/advancedFilterItems/languages';
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import countries from '../../shared/constants/countries';
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import filterQueryGenerator from '../../dashboard/helper/filterQueryGenerator.js';
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import actionQueryGenerator from '../../dashboard/helper/actionQueryGenerator.js';
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import { required, requiredIf } from 'vuelidate/lib/validators';
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export default {
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validations: {
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automation: {
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name: {
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required,
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},
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description: {
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required,
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},
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event_name: {
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required,
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},
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conditions: {
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required,
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$each: {
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values: {
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required: requiredIf(prop => {
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return !(
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prop.filter_operator === 'is_present' ||
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prop.filter_operator === 'is_not_present'
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);
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}),
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},
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},
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},
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actions: {
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required,
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$each: {
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action_params: {
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required: requiredIf(prop => {
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return !(
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prop.action_name === 'mute_conversation' ||
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prop.action_name === 'snooze_conversation' ||
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prop.action_name === 'resolve_conversation'
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);
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}),
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},
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},
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},
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},
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},
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methods: {
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customAttributeInputType(key) {
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switch (key) {
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case 'date':
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return 'date';
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case 'text':
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return 'plain_text';
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case 'list':
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return 'search_select';
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case 'checkbox':
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return 'search_select';
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default:
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return 'plain_text';
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}
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},
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onEventChange() {
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if (this.automation.event_name === 'message_created') {
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this.automation.conditions = [
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{
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attribute_key: 'message_type',
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filter_operator: 'equal_to',
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values: '',
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query_operator: 'and',
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},
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];
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} else {
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this.automation.conditions = [
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{
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attribute_key: 'status',
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filter_operator: 'equal_to',
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values: '',
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query_operator: 'and',
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},
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];
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}
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this.automation.actions = [
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{
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action_name: 'assign_team',
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action_params: [],
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},
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];
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},
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getAttributes(key) {
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return this.automationTypes[key].conditions;
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},
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isACustomAttribute(key) {
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return this.allCustomAttributes.find(attr => {
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return attr.attribute_key === key;
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});
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},
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getInputType(key) {
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const customAttribute = this.isACustomAttribute(key);
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if (customAttribute) {
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return this.customAttributeInputType(
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customAttribute.attribute_display_type
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);
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}
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2022-05-09 16:54:30 +00:00
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const type = this.getAutomationType(key);
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2022-05-09 16:42:04 +00:00
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return type.inputType;
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},
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getOperators(key) {
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if (this.mode === 'edit') {
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const customAttribute = this.isACustomAttribute(key);
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if (customAttribute) {
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return this.getOperatorTypes(customAttribute.attribute_display_type);
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}
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}
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2022-05-09 16:54:30 +00:00
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const type = this.getAutomationType(key);
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2022-05-09 16:42:04 +00:00
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return type.filterOperators;
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},
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2022-05-09 16:54:30 +00:00
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getAutomationType(key) {
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return this.automationTypes[this.automation.event_name].conditions.find(
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condition => condition.key === key
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);
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},
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2022-05-09 16:42:04 +00:00
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getConditionDropdownValues(type) {
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const statusFilters = this.$t('CHAT_LIST.CHAT_STATUS_FILTER_ITEMS');
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const allCustomAttributes = this.$store.getters[
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'attributes/getAttributes'
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];
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const isCustomAttributeCheckbox = allCustomAttributes.find(attr => {
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return (
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attr.attribute_key === type &&
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attr.attribute_display_type === 'checkbox'
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);
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});
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if (isCustomAttributeCheckbox) {
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return [
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{
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id: true,
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name: this.$t('FILTER.ATTRIBUTE_LABELS.TRUE'),
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},
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{
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id: false,
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name: this.$t('FILTER.ATTRIBUTE_LABELS.FALSE'),
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},
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];
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}
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const isCustomAttributeList = allCustomAttributes.find(attr => {
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return (
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attr.attribute_key === type && attr.attribute_display_type === 'list'
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);
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});
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if (isCustomAttributeList) {
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return allCustomAttributes
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.find(attr => attr.attribute_key === type)
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.attribute_values.map(item => {
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return {
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id: item,
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name: item,
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};
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});
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}
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switch (type) {
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case 'status':
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return [
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...Object.keys(statusFilters).map(status => {
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return {
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id: status,
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name: statusFilters[status].TEXT,
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};
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}),
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{
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id: 'all',
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name: this.$t('CHAT_LIST.FILTER_ALL'),
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},
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];
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case 'assignee_id':
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return this.$store.getters['agents/getAgents'];
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case 'contact':
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return this.$store.getters['contacts/getContacts'];
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case 'inbox_id':
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return this.$store.getters['inboxes/getInboxes'];
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case 'team_id':
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return this.$store.getters['teams/getTeams'];
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case 'campaign_id':
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return this.$store.getters['campaigns/getAllCampaigns'].map(i => {
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return {
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id: i.id,
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name: i.title,
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};
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});
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case 'labels':
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return this.$store.getters['labels/getLabels'].map(i => {
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return {
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id: i.id,
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name: i.title,
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};
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});
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case 'browser_language':
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return languages;
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case 'country_code':
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return countries;
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case 'message_type':
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return [
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{
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id: 'incoming',
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name: 'Incoming Message',
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},
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{
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id: 'outgoing',
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name: 'Outgoing Message',
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},
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];
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default:
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return undefined;
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}
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},
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appendNewCondition() {
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if (this.mode === 'edit') {
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if (
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!this.automation.conditions[this.automation.conditions.length - 1]
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.query_operator
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) {
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this.automation.conditions[
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this.automation.conditions.length - 1
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].query_operator = 'and';
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}
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}
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switch (this.automation.event_name) {
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case 'message_created':
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this.automation.conditions.push({
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attribute_key: 'message_type',
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filter_operator: 'equal_to',
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values: '',
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query_operator: 'and',
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});
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break;
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default:
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this.automation.conditions.push({
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attribute_key: 'status',
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filter_operator: 'equal_to',
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values: '',
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query_operator: 'and',
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});
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break;
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}
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},
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appendNewAction() {
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this.automation.actions.push({
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action_name: 'assign_team',
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action_params: [],
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});
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},
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removeFilter(index) {
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if (this.automation.conditions.length <= 1) {
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this.showAlert(this.$t('AUTOMATION.CONDITION.DELETE_MESSAGE'));
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} else {
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this.automation.conditions.splice(index, 1);
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}
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},
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removeAction(index) {
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if (this.automation.actions.length <= 1) {
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this.showAlert(this.$t('AUTOMATION.ACTION.DELETE_MESSAGE'));
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} else {
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this.automation.actions.splice(index, 1);
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}
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},
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submitAutomation() {
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this.$v.$touch();
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if (this.$v.$invalid) return;
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const automation = JSON.parse(JSON.stringify(this.automation));
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automation.conditions[
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automation.conditions.length - 1
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].query_operator = null;
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automation.conditions = filterQueryGenerator(
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automation.conditions
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).payload;
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automation.actions = actionQueryGenerator(automation.actions);
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this.$emit(
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'saveAutomation',
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automation,
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this.mode === 'edit' ? 'EDIT' : null
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);
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},
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resetFilter(index, currentCondition) {
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this.automation.conditions[index].filter_operator = this.automationTypes[
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this.automation.event_name
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].conditions.find(
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condition => condition.key === currentCondition.attribute_key
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).filterOperators[0].value;
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this.automation.conditions[index].values = '';
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},
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showUserInput(operatorType) {
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if (operatorType === 'is_present' || operatorType === 'is_not_present')
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return false;
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return true;
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},
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showActionInput(actionName) {
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if (actionName === 'send_email_to_team' || actionName === 'send_message')
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return false;
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const type = this.automationActionTypes.find(
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action => action.key === actionName
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).inputType;
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if (type === null) return false;
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return true;
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},
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resetAction(index) {
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this.automation.actions[index].action_params = [];
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},
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2022-05-09 17:10:55 +00:00
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manifestConditions(automation) {
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2022-05-09 16:42:04 +00:00
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const allCustomAttributes = this.$store.getters[
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'attributes/getAttributes'
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];
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const customAttributes = allCustomAttributes.map(attr => {
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return {
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key: attr.attribute_key,
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name: attr.attribute_display_name,
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type: attr.attribute_display_type,
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};
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});
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2022-05-09 17:10:55 +00:00
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const conditions = automation.conditions.map(condition => {
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const isCustomAttribute = customAttributes.find(
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attr => attr.key === condition.attribute_key
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);
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let inputType = 'plain_text';
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if (isCustomAttribute) {
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inputType = this.customAttributeInputType(isCustomAttribute.type);
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} else {
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inputType = this.automationTypes[
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automation.event_name
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].conditions.find(item => item.key === condition.attribute_key)
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.inputType;
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}
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if (inputType === 'plain_text') {
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return {
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...condition,
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values: condition.values[0],
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};
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}
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return {
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...condition,
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values: [
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...this.getConditionDropdownValues(condition.attribute_key),
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].filter(item => [...condition.values].includes(item.id)),
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};
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});
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2022-05-09 17:10:55 +00:00
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return conditions;
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},
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manifestActions(automation) {
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const actions = automation.actions.map(action => {
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let actionParams = [];
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if (action.action_params.length) {
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const inputType = this.automationActionTypes.find(
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item => item.key === action.action_name
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).inputType;
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if (inputType === 'multi_select') {
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actionParams = [
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...this.getActionDropdownValues(action.action_name),
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].filter(item => [...action.action_params].includes(item.id));
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} else if (inputType === 'team_message') {
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actionParams = {
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team_ids: [
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...this.getActionDropdownValues(action.action_name),
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].filter(item =>
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[...action.action_params[0].team_ids].includes(item.id)
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),
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message: action.action_params[0].message,
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};
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} else actionParams = [...action.action_params];
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}
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return {
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...action,
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action_params: actionParams,
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};
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});
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2022-05-09 17:10:55 +00:00
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return actions;
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},
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formatAutomation(automation) {
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this.automation = {
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...automation,
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conditions: this.manifestConditions(automation),
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actions: this.manifestActions(automation),
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2022-05-09 16:42:04 +00:00
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};
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},
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getOperatorTypes(key) {
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switch (key) {
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case 'list':
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return OPERATORS.OPERATOR_TYPES_1;
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case 'text':
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|
return OPERATORS.OPERATOR_TYPES_3;
|
|
|
|
case 'number':
|
|
|
|
return OPERATORS.OPERATOR_TYPES_1;
|
|
|
|
case 'link':
|
|
|
|
return OPERATORS.OPERATOR_TYPES_1;
|
|
|
|
case 'date':
|
|
|
|
return OPERATORS.OPERATOR_TYPES_4;
|
|
|
|
case 'checkbox':
|
|
|
|
return OPERATORS.OPERATOR_TYPES_1;
|
|
|
|
default:
|
|
|
|
return OPERATORS.OPERATOR_TYPES_1;
|
|
|
|
}
|
|
|
|
},
|
|
|
|
getFileName(id, actionType) {
|
|
|
|
if (!id) return '';
|
|
|
|
if (actionType === 'send_attachment') {
|
|
|
|
const file = this.automation.files.find(item => item.blob_id === id);
|
|
|
|
if (file) return file.filename.toString();
|
|
|
|
}
|
|
|
|
return '';
|
|
|
|
},
|
|
|
|
getActionDropdownValues(type) {
|
|
|
|
switch (type) {
|
|
|
|
case 'assign_team':
|
|
|
|
case 'send_email_to_team':
|
|
|
|
return this.$store.getters['teams/getTeams'];
|
|
|
|
case 'add_label':
|
|
|
|
return this.$store.getters['labels/getLabels'].map(i => {
|
|
|
|
return {
|
|
|
|
id: i.title,
|
|
|
|
name: i.title,
|
|
|
|
};
|
|
|
|
});
|
|
|
|
default:
|
|
|
|
return undefined;
|
|
|
|
}
|
|
|
|
},
|
|
|
|
manifestCustomAttributes() {
|
|
|
|
const customAttributesRaw = this.$store.getters[
|
|
|
|
'attributes/getAttributes'
|
|
|
|
];
|
|
|
|
const customAttributeTypes = customAttributesRaw.map(attr => {
|
|
|
|
return {
|
|
|
|
key: attr.attribute_key,
|
|
|
|
name: attr.attribute_display_name,
|
|
|
|
inputType: this.customAttributeInputType(attr.attribute_display_type),
|
|
|
|
filterOperators: this.getOperatorTypes(attr.attribute_display_type),
|
|
|
|
};
|
|
|
|
});
|
|
|
|
this.automationTypes.message_created.conditions.push(
|
|
|
|
...customAttributeTypes
|
|
|
|
);
|
|
|
|
this.automationTypes.conversation_created.conditions.push(
|
|
|
|
...customAttributeTypes
|
|
|
|
);
|
|
|
|
this.automationTypes.conversation_updated.conditions.push(
|
|
|
|
...customAttributeTypes
|
|
|
|
);
|
|
|
|
},
|
|
|
|
},
|
|
|
|
};
|