Chatwoot/app/finders/conversation_finder.rb

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class ConversationFinder
attr_reader :current_user, :current_account, :params
ASSIGNEE_TYPES = {me: 0, unassigned: 1, all: 2}
ASSIGNEE_TYPES_BY_ID = ASSIGNEE_TYPES.invert
ASSIGNEE_TYPES_BY_ID.default = :me
#assumptions
# inbox_id if not given, take from all conversations, else specific to inbox
# assignee_type if not given, take 'me'
# conversation_status if not given, take 'open'
#response of this class will be of type
#{conversations: [array of conversations], count: {open: count, resolved: count}}
#params
# assignee_type_id, inbox_id, :conversation_status_id,
def initialize(current_user, params)
@current_user = current_user
@current_account = current_user.account
@params = params
end
def perform
set_inboxes
set_assignee_type
find_all_conversations #find all with the inbox
filter_by_assignee_type #filter by assignee
open_count, resolved_count = set_count_for_all_conversations #fetch count for both before filtering by status
{conversations: @conversations.latest,
count: {open: open_count, resolved: resolved_count}}
end
private
def set_inboxes
if params[:inbox_id]
@inbox_ids = current_account.inboxes.where(id: params[:inbox_id])
else
if @current_user.administrator?
@inbox_ids = current_account.inboxes.pluck(:id)
elsif @current_user.agent?
@inbox_ids = @current_user.assigned_inboxes.pluck(:id)
end
end
end
def set_assignee_type
@assignee_type_id = ASSIGNEE_TYPES[ASSIGNEE_TYPES_BY_ID[params[:assignee_type_id].to_i]]
#ente budhiparamaya neekam kandit enthu tonunu? ;)
end
def find_all_conversations
@conversations = current_account.conversations.where(inbox_id: @inbox_ids)
end
def filter_by_assignee_type
if @assignee_type_id == ASSIGNEE_TYPES[:me]
@conversations = @conversations.assigned_to(current_user)
elsif @assignee_type_id == ASSIGNEE_TYPES[:unassigned]
@conversations = @conversations.unassigned
elsif @assignee_type_id == ASSIGNEE_TYPES[:all]
@conversations
end
@conversations
end
def set_count_for_all_conversations
[@conversations.open.count, @conversations.resolved.count]
end
end