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{
"CANNED_MGMT" : {
"HEADER" : "Canned Responses" ,
"HEADER_BTN_TXT" : "Add Canned Response" ,
"LOADING" : "Fetching Canned Responses" ,
"SEARCH_404" : "There are no items matching this query" ,
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"SIDEBAR_TXT" : "<p><b>Canned Responses</b> </p><p> Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation. </p><p> For creating a Canned Response, just click on the <b>Add Canned Response</b>. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button </p><p> Canned responses are used with the help of <b>Short Codes</b>. Agents can access canned responses while on a chat by typing <b>'/'</b> followed by the short code. </p>" ,
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"LIST" : {
"404" : "There are no canned responses available in this account." ,
"TITLE" : "Manage canned responses" ,
"DESC" : "Canned Responses are predefined reply templates which can be used to quickly send out replies to tickets." ,
"TABLE_HEADER" : [
"Short Code" ,
"Content" ,
"Actions"
]
} ,
"ADD" : {
"TITLE" : "Add Canned Response" ,
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"DESC" : "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation." ,
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"CANCEL_BUTTON_TEXT" : "Cancel" ,
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"FORM" : {
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"SHORT_CODE" : {
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"LABEL" : "Short Code" ,
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"PLACEHOLDER" : "Please enter a short code" ,
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"ERROR" : "Short Code is required"
} ,
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"CONTENT" : {
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"LABEL" : "Content" ,
"PLACEHOLDER" : "Please enter a content" ,
"ERROR" : "Content is required"
} ,
"SUBMIT" : "Submit"
} ,
"API" : {
"SUCCESS_MESSAGE" : "Canned Response added successfully" ,
"ERROR_MESSAGE" : "Could not connect to Woot Server, Please try again later"
}
} ,
"EDIT" : {
"TITLE" : "Edit Canned Response" ,
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"CANCEL_BUTTON_TEXT" : "Cancel" ,
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"FORM" : {
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"SHORT_CODE" : {
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"LABEL" : "Short Code" ,
"PLACEHOLDER" : "Please enter a shortcode" ,
"ERROR" : "Short Code is required"
} ,
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"CONTENT" : {
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"LABEL" : "Content" ,
"PLACEHOLDER" : "Please enter a content" ,
"ERROR" : "Content is required"
} ,
"SUBMIT" : "Submit"
} ,
"BUTTON_TEXT" : "Edit" ,
"API" : {
"SUCCESS_MESSAGE" : "Canned Response updated successfully" ,
"ERROR_MESSAGE" : "Could not connect to Woot Server, Please try again later"
}
} ,
"DELETE" : {
"BUTTON_TEXT" : "Delete" ,
"API" : {
"SUCCESS_MESSAGE" : "Canned response deleted successfully" ,
"ERROR_MESSAGE" : "Could not connect to Woot Server, Please try again later"
} ,
"CONFIRM" : {
"TITLE" : "Confirm Deletion" ,
"MESSAGE" : "Are you sure to delete " ,
"YES" : "Yes, Delete " ,
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"NO" : "No, Keep "
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}
}
}
}