2020-04-16 09:58:23 +00:00
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{
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"REPORT": {
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"HEADER": "Informes",
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"LOADING_CHART": "S'estan carregant dades del gràfic...",
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"NO_ENOUGH_DATA": "No hem rebut suficients punts de dades per generar l'informe. Torneu-ho a provar més endavant.",
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2020-12-22 12:31:10 +00:00
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"DOWNLOAD_AGENT_REPORTS": "Descarregar Informes d'Agent",
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2020-09-27 13:26:52 +00:00
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"METRICS": {
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"CONVERSATIONS": {
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2020-04-23 18:22:16 +00:00
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"NAME": "Converses",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"INCOMING_MESSAGES": {
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2020-04-23 18:22:16 +00:00
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"NAME": "Missatges d'entrada",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"OUTGOING_MESSAGES": {
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2020-04-23 18:22:16 +00:00
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"NAME": "Missatges de sortida",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"FIRST_RESPONSE_TIME": {
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2020-04-23 18:22:16 +00:00
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"NAME": "Primer temps de resposta",
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"DESC": "( Promig )"
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_TIME": {
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2020-04-23 18:22:16 +00:00
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"NAME": "Temps de resolució",
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"DESC": "( Promig )"
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_COUNT": {
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2020-04-23 18:22:16 +00:00
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"NAME": "Total de resolucions",
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"DESC": "( Total )"
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}
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2020-09-27 13:26:52 +00:00
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},
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2020-04-16 09:58:23 +00:00
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"DATE_RANGE": [
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2020-04-23 18:22:16 +00:00
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{
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"id": 0,
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"name": "Últims 7 dies"
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},
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{
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"id": 1,
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"name": "Últims 30 dies"
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2021-05-17 18:23:19 +00:00
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},
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{
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"id": 2,
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"name": "Last 3 months"
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},
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{
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"id": 3,
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"name": "Last 6 months"
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},
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{
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"id": 4,
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"name": "Last year"
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2020-04-23 18:22:16 +00:00
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}
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2020-04-16 09:58:23 +00:00
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]
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}
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}
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