Chatwoot/app/jobs/send_reply_job.rb

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class SendReplyJob < ApplicationJob
queue_as :high
def perform(message_id)
message = Message.find(message_id)
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conversation = message.conversation
channel_name = conversation.inbox.channel.class.to_s
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case channel_name
when 'Channel::FacebookPage'
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if conversation.additional_attributes['type'] == 'instagram_direct_message'
::Instagram::SendOnInstagramService.new(message: message).perform
else
::Facebook::SendOnFacebookService.new(message: message).perform
end
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when 'Channel::TwitterProfile'
::Twitter::SendOnTwitterService.new(message: message).perform
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when 'Channel::TwilioSms'
::Twilio::SendOnTwilioService.new(message: message).perform
when 'Channel::Line'
::Line::SendOnLineService.new(message: message).perform
when 'Channel::Telegram'
::Telegram::SendOnTelegramService.new(message: message).perform
end
end
end