Chatwoot/app/mailboxes/conversation_mailbox.rb

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Feature: Conversation Continuity with Email (#770) * Added POC for mail inbox reply email * created mailbox and migratuion for the same * cleaned up sidekiq queues and added the queues for action mailbox and active storage * created conversation mailbox and functionlaity to create a message on the conversation when it's replied * Added UUID to conversation to be used in email replies * added migration to add uuid for conversation * changed parsing and resource fetching to reflect matching uuid and loading conversation alone * cleaned up conversation mailbox.rb * Added content type & attribute for message * Added the new reply email to outgoing emails * Added migration to accounts for adding domain and settings * Modified seeds to reflect this changes * Added the flag based column on account for boolean settings * Added the new reply to email in outgoing conversation emails based on conditions * Added dynamic email routing in application mailbox * Added dynamic email routing in application mailbox * Added a catch all deafult empty mailbox * Added annotation for account * Added the complete email details & attachments to the message * Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc * Modified the mail extractor to give a serilaized version of email * Handled storing attachments of email on the message * Added incoming email settings, env variables * [#138] Added documentation regarding different email settings and variables * Fixed the mail attachments blob issue (#138) * Decoided attachments were strings and had to construct blobs out fo them to work with active storage * Fixed the content encoding issue with mail body * Fixed issue with Proc used in apllication mailbox routing * Fixed couple of typos and silly mistakes * Set appropriate from email for conversation reply mails (#138) * From email was taken from a env variable, changed it to take from account settings if enabled * Set the reply to email correctly based on conversation UUID * Added commented config ind development.rb for mailbox ingress * Added account settings for domain and support email (#138) * Added the new attributes in accounts controller params whitelisting, api responses * Added options for the the new fields in account settings * Fixed typos in email continuity docs and warnings * Added specs for conversation reply mailer changes (#138) * Added specs for * conversation reply mailer * Accounts controller * Account and Conversation models * Added tests for email presenter (#138) * Specs for inbound email routing and mailboxes (#138)
2020-04-30 14:50:26 +00:00
class ConversationMailbox < ApplicationMailbox
attr_accessor :conversation_uuid, :processed_mail
# Last part is the regex for the UUID
# Eg: email should be something like : reply+to+6bdc3f4d-0bec-4515-a284-5d916fdde489@domain.com
EMAIL_PART_PATTERN = /^reply\+to\+([0-9a-f]{8}\b-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-\b[0-9a-f]{12})$/i.freeze
before_processing :conversation_uuid_from_to_address,
:verify_decoded_params,
:find_conversation,
:decorate_mail
def process
create_message
add_attachments_to_message
end
private
def create_message
@message = @conversation.messages.create(
account_id: @conversation.account_id,
contact_id: @conversation.contact_id,
content: processed_mail.content,
inbox_id: @conversation.inbox_id,
message_type: 'incoming',
content_type: 'incoming_email',
source_id: processed_mail.message_id,
content_attributes: {
email: processed_mail.serialized_data
}
)
end
def add_attachments_to_message
processed_mail.attachments.each do |mail_attachment|
attachment = @message.attachments.new(
account_id: @conversation.account_id,
file_type: 'file'
)
attachment.file.attach(mail_attachment[:blob])
end
@message.save!
end
def conversation_uuid_from_to_address
mail.to.each do |email|
username = email.split('@')[0]
match_result = username.match(ApplicationMailbox::REPLY_EMAIL_USERNAME_PATTERN)
if match_result
@conversation_uuid = match_result.captures
break
end
end
@conversation_uuid
end
def verify_decoded_params
raise 'Conversation uuid not found' if conversation_uuid.nil?
end
def find_conversation
@conversation = Conversation.find_by(uuid: conversation_uuid)
validate_resource @conversation
end
def validate_resource(resource)
raise "#{resource.class.name} not found" if resource.nil?
resource
end
def decorate_mail
@processed_mail = MailPresenter.new(mail)
end
end