2020-07-07 19:29:30 +00:00
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{
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"REPORT": {
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2020-08-22 12:24:16 +00:00
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"HEADER": "报告",
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"LOADING_CHART": "正在载入图表数据...",
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"NO_ENOUGH_DATA": "我们没有收到足够的数据点来生成报告,请稍后再试。",
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2020-07-07 19:29:30 +00:00
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"METRICS": [
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{
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2020-08-22 12:24:16 +00:00
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"NAME": "会话",
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2020-07-07 19:29:30 +00:00
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"KEY": "conversations_count",
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2020-08-22 12:24:16 +00:00
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"DESC": "(总计)"
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2020-07-07 19:29:30 +00:00
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},
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{
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2020-08-22 12:24:16 +00:00
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"NAME": "收到的消息",
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2020-07-07 19:29:30 +00:00
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"KEY": "incoming_messages_count",
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2020-08-22 12:24:16 +00:00
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"DESC": "(总计)"
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2020-07-07 19:29:30 +00:00
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},
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{
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2020-08-22 12:24:16 +00:00
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"NAME": "发送的消息",
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2020-07-07 19:29:30 +00:00
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"KEY": "outgoing_messages_count",
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2020-08-22 12:24:16 +00:00
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"DESC": "(总计)"
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2020-07-07 19:29:30 +00:00
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},
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{
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2020-08-22 12:24:16 +00:00
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"NAME": "首次响应时间",
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2020-07-07 19:29:30 +00:00
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"KEY": "avg_first_response_time",
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2020-08-22 12:24:16 +00:00
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"DESC": "( 平均)"
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2020-07-07 19:29:30 +00:00
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},
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{
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2020-08-22 12:24:16 +00:00
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"NAME": "解决时间",
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2020-07-07 19:29:30 +00:00
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"KEY": "avg_resolution_time",
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2020-08-22 12:24:16 +00:00
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"DESC": "( 平均)"
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2020-07-07 19:29:30 +00:00
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},
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{
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2020-08-22 12:24:16 +00:00
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"NAME": "已解决的数量",
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2020-07-07 19:29:30 +00:00
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"KEY": "resolutions_count",
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2020-08-22 12:24:16 +00:00
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"DESC": "(总计)"
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2020-07-07 19:29:30 +00:00
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}
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],
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"DATE_RANGE": [
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{
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"id": 0,
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2020-08-22 12:24:16 +00:00
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"name": "最近7天"
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2020-07-07 19:29:30 +00:00
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},
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{
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"id": 1,
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2020-08-22 12:24:16 +00:00
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"name": "最近30天"
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2020-07-07 19:29:30 +00:00
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}
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]
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}
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}
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