Chatwoot/app/javascript/dashboard/assets/scss/widgets/_conversation-card.scss

@keyframes left-shift-animation {

  0%,
  100% {
    transform: translateX(0);
  }

  50% {
    transform: translateX(1px);
  }
}

.conversation {
  @include flex;
  @include flex-shrink;
  border-radius: var(--border-radius-large);
  cursor: pointer;
  margin: var(--space-smaller) var(--space-small);
  padding: var(--space-small);
  position: relative;

  &.active {
    animation: left-shift-animation .25s $swift-ease-out-function;
    background: var(--color-background);
  }



  .conversation--details {
    margin-left: var(--space-small);
  }

  .conversation--user {
    font-size: $font-size-small;
    margin-bottom: 0;
    text-transform: capitalize;

    .label {
      left: $space-micro;
      max-width: $space-jumbo;
      overflow: hidden;
      position: relative;
      text-overflow: ellipsis;
      top: $space-micro;
      white-space: nowrap;
    }
  }

  .conversation--message {
    color: $color-body;
    flex-grow: 0;
    font-size: $font-size-small;
    font-weight: $font-weight-normal;
    height: $space-medium;
    line-height: $space-medium;
    margin: 0;
    max-width: 96%;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    width: auto;
  }

  &.unread-chat {
    .unread {
      display: inline-block;
    }

    .conversation--message {
      font-weight: $font-weight-bold;
    }

    .conversation--user {
      font-weight: $font-weight-bold;
    }
  }

  &.compact {
    padding-left: 0;

    .conversation--details {
      border-radius: var(--border-radius-small);
      margin-left: 0;
      padding-left: var(--space-two);
      padding-right: var(--space-small);
    }
  }
}