42 lines
1.2 KiB
YAML
42 lines
1.2 KiB
YAML
|
type: object
|
||
|
|
properties:
|
||
|
|
name:
|
||
|
|
type: string
|
||
|
|
description: Rule name
|
||
|
|
example: Add label on message create event
|
||
|
|
description:
|
||
|
|
type: string
|
||
|
|
description: The description about the automation and actions
|
||
|
|
example: Add label support and sales on message create event if incoming message content contains text help
|
||
|
|
event_name:
|
||
|
|
type: string
|
||
|
|
enum:
|
||
|
|
- conversation_created
|
||
|
|
- conversation_updated
|
||
|
|
- message_created
|
||
|
|
example: message_created
|
||
|
|
description: The event when you want to execute the automation actions
|
||
|
|
active:
|
||
|
|
type: boolean
|
||
|
|
description: Enable/disable automation rule
|
||
|
|
actions:
|
||
|
|
type: array
|
||
|
|
description: Array of actions which you want to perform when condition matches, e.g add label support if message contains content help.
|
||
|
|
items:
|
||
|
|
type: object
|
||
|
|
example:
|
||
|
|
action_name: add_label
|
||
|
|
action_params:
|
||
|
|
- support
|
||
|
|
conditions:
|
||
|
|
type: array
|
||
|
|
description: Array of conditions on which conversation filter would work, e.g message content contains text help.
|
||
|
|
items:
|
||
|
|
type: object
|
||
|
|
example:
|
||
|
|
attribute_key: content
|
||
|
|
filter_operator: contains
|
||
|
|
query_operator: nil
|
||
|
|
values:
|
||
|
|
- help
|