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{
"AGENT_MGMT" : {
"HEADER" : "Agents" ,
"HEADER_BTN_TXT" : "Add Agent" ,
"LOADING" : "Fetching Agent List" ,
"SIDEBAR_TXT" : "<p><b>Agents</b></p> <p> An <b>Agent</b> is a member of your Customer Support team. </p><p> Agents will be able to view and reply to messages from your users. The list shows all agents currently in your account. </p><p> Click on <b>Add Agent</b> to add a new agent. Agent you add will receive an email with a confirmation link to activate their account, after which they can access Chatwoot and respond to messages. </p><p> Access to Chatwoot's features are based on following roles. </p><p> <b>Agent</b> - Agents with this role can only access inboxes, reports and conversations. They can assign conversations to other agents or themselves and resolve conversations.</p><p> <b>Administrator</b> - Administrator will have access to all Chatwoot features enabled for your account, including settings, along with all of a normal agents' privileges.</p>" ,
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"AGENT_TYPES" : {
"ADMINISTRATOR" : "Administrator" ,
"AGENT" : "Agent"
} ,
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"LIST" : {
"404" : "There are no agents associated to this account" ,
"TITLE" : "Manage agents in your team" ,
"DESC" : "You can add/remove agents to/in your team." ,
"NAME" : "Name" ,
"EMAIL" : "EMAIL" ,
"STATUS" : "Status" ,
"ACTIONS" : "Actions" ,
"VERIFIED" : "Verified" ,
"VERIFICATION_PENDING" : "Verification Pending"
} ,
"ADD" : {
"TITLE" : "Add agent to your team" ,
"DESC" : "You can add people who will be able to handle support for your inboxes." ,
"CANCEL_BUTTON_TEXT" : "Cancel" ,
"FORM" : {
"NAME" : {
"LABEL" : "Agent Name" ,
"PLACEHOLDER" : "Please enter a name of the agent"
} ,
"AGENT_TYPE" : {
"LABEL" : "Agent Type" ,
"PLACEHOLDER" : "Please select a type" ,
"ERROR" : "Agent type is required"
} ,
"EMAIL" : {
"LABEL" : "Email Address" ,
"PLACEHOLDER" : "Please enter an email address of the agent"
} ,
"SUBMIT" : "Add Agent"
} ,
"API" : {
"SUCCESS_MESSAGE" : "Agent added successfully" ,
"EXIST_MESSAGE" : "Agent email already in use, Please try another email address" ,
"ERROR_MESSAGE" : "Could not connect to Woot Server, Please try again later"
}
} ,
"DELETE" : {
"BUTTON_TEXT" : "Delete" ,
"API" : {
"SUCCESS_MESSAGE" : "Agent deleted successfully" ,
"ERROR_MESSAGE" : "Could not connect to Woot Server, Please try again later"
} ,
"CONFIRM" : {
"TITLE" : "Confirm Deletion" ,
"MESSAGE" : "Are you sure to delete " ,
"YES" : "Yes, Delete " ,
"NO" : "No, Keep "
}
} ,
"EDIT" : {
"TITLE" : "Edit agent" ,
"FORM" : {
"NAME" : {
"LABEL" : "Agent Name" ,
"PLACEHOLDER" : "Please enter a name of the agent"
} ,
"AGENT_TYPE" : {
"LABEL" : "Agent Type" ,
"PLACEHOLDER" : "Please select a type" ,
"ERROR" : "Agent type is required"
} ,
"EMAIL" : {
"LABEL" : "Email Address" ,
"PLACEHOLDER" : "Please enter an email address of the agent"
} ,
"SUBMIT" : "Edit Agent"
} ,
"BUTTON_TEXT" : "Edit" ,
"CANCEL_BUTTON_TEXT" : "Cancel" ,
"API" : {
"SUCCESS_MESSAGE" : "Agent updated successfully" ,
"ERROR_MESSAGE" : "Could not connect to Woot Server, Please try again later"
} ,
"PASSWORD_RESET" : {
"ADMIN_RESET_BUTTON" : "Reset Password" ,
"ADMIN_SUCCESS_MESSAGE" : "An email with reset password instructions has been sent to the agent" ,
"SUCCESS_MESSAGE" : "Agent password reset successfully" ,
"ERROR_MESSAGE" : "Could not connect to Woot Server, Please try again later"
}
} ,
"SEARCH" : {
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"NO_RESULTS" : "No results found."
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} ,
"MULTI_SELECTOR" : {
"PLACEHOLDER" : "None" ,
"TITLE" : {
"AGENT" : "Select agent" ,
"TEAM" : "Select team"
} ,
"SEARCH" : {
"NO_RESULTS" : {
"AGENT" : "No agents found" ,
"TEAM" : "No teams found"
} ,
"PLACEHOLDER" : {
"AGENT" : "Search agents" ,
"TEAM" : "Search teams"
}
}
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}
}
}