Chatwoot/spec/mailboxes/support_mailbox_spec.rb

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require 'rails_helper'
RSpec.describe SupportMailbox, type: :mailbox do
include ActionMailbox::TestHelper
describe 'add mail as a new ticket in the email inbox' do
let(:account) { create(:account) }
let!(:channel_email) { create(:channel_email, account: account) }
let(:support_mail) { create_inbound_email_from_fixture('support.eml') }
let(:described_subject) { described_class.receive support_mail }
let(:serialized_attributes) { %w[text_content html_content number_of_attachments subject date to from in_reply_to cc bcc message_id] }
let(:conversation) { Conversation.where(inbox_id: channel_email.inbox).last }
before do
# this email is hardcoded in the support.eml, that's why we are updating this
channel_email.email = 'care@example.com'
channel_email.save
end
describe 'covers basic ticket creation' do
before do
described_subject
end
it 'create the conversation in the inbox of the email channel' do
expect(conversation.inbox.id).to eq(channel_email.inbox.id)
expect(conversation.additional_attributes['source']).to eq('email')
expect(conversation.contact.email).to eq(support_mail.mail.from.first)
end
it 'create a new contact as the sender of the email' do
expect(conversation.messages.last.sender.email).to eq(support_mail.mail.from.first)
end
it 'add the mail content as new message on the conversation' do
expect(conversation.messages.last.content).to eq("Let's talk about these images:")
end
it 'add the attachments' do
expect(conversation.messages.last.attachments.count).to eq(2)
end
it 'have proper content_attributes with details of email' do
expect(conversation.messages.last.content_attributes[:email].keys).to eq(serialized_attributes)
end
it 'set proper content_type' do
expect(conversation.messages.last.content_type).to eq('incoming_email')
end
end
describe 'handle inbox contacts' do
let(:contact) { create(:contact, account: account, email: support_mail.mail.from.first) }
let(:contact_inbox) { create(:contact_inbox, inbox: channel_email.inbox, contact: contact) }
it 'does not create new contact if that contact exists in the inbox' do
# making sure we have a contact already present
expect(contact_inbox.contact.email).to eq(support_mail.mail.from.first)
described_subject
expect(conversation.messages.last.sender.id).to eq(contact.id)
end
end
end
end