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{
"CONVERSATION" : {
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"SELECT_A_CONVERSATION" : "Selecteer een gesprek in het linker paneel" ,
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"CSAT_REPLY_MESSAGE" : "Please rate the conversation" ,
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"404" : "Sorry, we cannot find the conversation. Please try again" ,
"SWITCH_VIEW_LAYOUT" : "Switch the layout" ,
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"DASHBOARD_APP_TAB_MESSAGES" : "Messages" ,
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"UNVERIFIED_SESSION" : "The identity of this user is not verified" ,
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"NO_MESSAGE_1" : "Oh oh! Het lijkt erop dat er geen berichten van klanten in uw inbox staan." ,
"NO_MESSAGE_2" : " om een bericht naar uw pagina te sturen!" ,
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"NO_INBOX_1" : "Hola! Het lijkt erop dat je nog geen postvakken hebt toegevoegd." ,
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"NO_INBOX_2" : " om te beginnen" ,
"NO_INBOX_AGENT" : "Oh Oh! Het lijkt erop dat u geen deel uitmaakt van een inbox. Neem contact op met uw beheerder" ,
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"SEARCH_MESSAGES" : "Search for messages in conversations" ,
"SEARCH" : {
"TITLE" : "Search messages" ,
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"RESULT_TITLE" : "Search Results" ,
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"LOADING_MESSAGE" : "Crunching data..." ,
"PLACEHOLDER" : "Type any text to search messages" ,
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"NO_MATCHING_RESULTS" : "No results found."
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} ,
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"UNREAD_MESSAGES" : "Unread Messages" ,
"UNREAD_MESSAGE" : "Unread Message" ,
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"CLICK_HERE" : "Klik hier" ,
"LOADING_INBOXES" : "Inboxen laden" ,
"LOADING_CONVERSATIONS" : "Conversaties laden" ,
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"CANNOT_REPLY" : "You cannot reply due to" ,
"24_HOURS_WINDOW" : "24 hour message window restriction" ,
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"NOT_ASSIGNED_TO_YOU" : "This conversation is not assigned to you. Would you like to assign this conversation to yourself?" ,
"ASSIGN_TO_ME" : "Assign to me" ,
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"TWILIO_WHATSAPP_CAN_REPLY" : "You can only reply to this conversation using a template message due to" ,
"TWILIO_WHATSAPP_24_HOURS_WINDOW" : "24 hour message window restriction" ,
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"SELECT_A_TWEET_TO_REPLY" : "Please select a tweet to reply to." ,
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"REPLYING_TO" : "You are replying to:" ,
"REMOVE_SELECTION" : "Remove Selection" ,
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"DOWNLOAD" : "Download" ,
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"UNKNOWN_FILE_TYPE" : "Unknown File" ,
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"UPLOADING_ATTACHMENTS" : "Uploading attachments..." ,
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"SUCCESS_DELETE_MESSAGE" : "Message deleted successfully" ,
"FAIL_DELETE_MESSSAGE" : "Couldn't delete message! Try again" ,
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"NO_RESPONSE" : "No response" ,
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"RATING_TITLE" : "Rating" ,
"FEEDBACK_TITLE" : "Feedback" ,
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"CARD" : {
"SHOW_LABELS" : "Show labels" ,
"HIDE_LABELS" : "Hide labels"
} ,
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"HEADER" : {
"RESOLVE_ACTION" : "Oplossen" ,
"REOPEN_ACTION" : "Heropenen" ,
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"OPEN_ACTION" : "Open" ,
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"OPEN" : "Meer" ,
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"CLOSE" : "Sluiten" ,
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"DETAILS" : "Details" ,
"SNOOZED_UNTIL_TOMORROW" : "Snoozed until tomorrow" ,
"SNOOZED_UNTIL_NEXT_WEEK" : "Snoozed until next week" ,
"SNOOZED_UNTIL_NEXT_REPLY" : "Snoozed until next reply"
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} ,
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"RESOLVE_DROPDOWN" : {
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"MARK_PENDING" : "Mark as pending" ,
"SNOOZE" : {
"TITLE" : "Snooze until" ,
"NEXT_REPLY" : "Next reply" ,
"TOMORROW" : "Tomorrow" ,
"NEXT_WEEK" : "Next week"
}
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} ,
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"CARD_CONTEXT_MENU" : {
"PENDING" : "Mark as pending" ,
"RESOLVED" : "Mark as resolved" ,
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"MARK_AS_UNREAD" : "Mark as unread" ,
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"REOPEN" : "Heropen gesprek" ,
"SNOOZE" : {
"TITLE" : "Snooze" ,
"NEXT_REPLY" : "Until next reply" ,
"TOMORROW" : "Until tomorrow" ,
"NEXT_WEEK" : "Until next week"
} ,
"ASSIGN_AGENT" : "Assign agent" ,
"ASSIGN_LABEL" : "Assign label" ,
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"AGENTS_LOADING" : "Loading agents..." ,
"ASSIGN_TEAM" : "Assign team" ,
"API" : {
"AGENT_ASSIGNMENT" : {
"SUCCESFUL" : "Conversation id %{conversationId} assigned to \"%{agentName}\"" ,
"FAILED" : "Couldn't assign agent. Please try again."
} ,
"LABEL_ASSIGNMENT" : {
"SUCCESFUL" : "Assigned label #%{labelName} to conversation id %{conversationId}" ,
"FAILED" : "Couldn't assign label. Please try again."
} ,
"TEAM_ASSIGNMENT" : {
"SUCCESFUL" : "Assigned team \"%{team}\" to conversation id %{conversationId}" ,
"FAILED" : "Couldn't assign team. Please try again."
}
}
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} ,
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"FOOTER" : {
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"MESSAGE_SIGN_TOOLTIP" : "Message signature" ,
"ENABLE_SIGN_TOOLTIP" : "Enable signature" ,
"DISABLE_SIGN_TOOLTIP" : "Disable signature" ,
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"MSG_INPUT" : "Shift + enter voor nieuwe regel. Begin met '/' om een standaard antwoord te selecteren." ,
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"PRIVATE_MSG_INPUT" : "Shift + nieuwe regel invoeren. Dit is alleen zichtbaar voor medewerkers" ,
"MESSAGE_SIGNATURE_NOT_CONFIGURED" : "Message signature is not configured, please configure it in profile settings." ,
"CLICK_HERE" : "Click here to update"
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} ,
"REPLYBOX" : {
"REPLY" : "Beantwoorden" ,
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"PRIVATE_NOTE" : "Privénotitie" ,
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"SEND" : "Verzenden" ,
"CREATE" : "Notitie toevoegen" ,
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"TWEET" : "Tweet" ,
"TIP_FORMAT_ICON" : "Show rich text editor" ,
"TIP_EMOJI_ICON" : "Show emoji selector" ,
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"TIP_ATTACH_ICON" : "Attach files" ,
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"TIP_AUDIORECORDER_ICON" : "Record audio" ,
"TIP_AUDIORECORDER_PERMISSION" : "Allow access to audio" ,
"TIP_AUDIORECORDER_ERROR" : "Could not open the audio" ,
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"DRAG_DROP" : "Drag and drop here to attach" ,
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"START_AUDIO_RECORDING" : "Start audio recording" ,
"STOP_AUDIO_RECORDING" : "Stop audio recording" ,
"" : "" ,
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"EMAIL_HEAD" : {
"ADD_BCC" : "Add bcc" ,
"CC" : {
"LABEL" : "CC" ,
"PLACEHOLDER" : "Emails separated by commas" ,
"ERROR" : "Please enter valid email addresses"
} ,
"BCC" : {
"LABEL" : "BCC" ,
"PLACEHOLDER" : "Emails separated by commas" ,
"ERROR" : "Please enter valid email addresses"
}
}
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} ,
"VISIBLE_TO_AGENTS" : "Privéopmerking: alleen zichtbaar voor jou en je team" ,
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"CHANGE_STATUS" : "Gespreksstatus veranderd" ,
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"CHANGE_STATUS_FAILED" : "Conversation status change failed" ,
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"CHANGE_AGENT" : "Toegewezen persoon voor dit gesprek is veranderd" ,
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"CHANGE_AGENT_FAILED" : "Assignee change failed" ,
"ASSIGN_LABEL_SUCCESFUL" : "Label assigned successfully" ,
"ASSIGN_LABEL_FAILED" : "Label assignment failed" ,
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"CHANGE_TEAM" : "Conversation team changed" ,
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"FILE_SIZE_LIMIT" : "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit" ,
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"MESSAGE_ERROR" : "Unable to send this message, please try again later" ,
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"SENT_BY" : "Sent by:" ,
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"BOT" : "Bot" ,
"SEND_FAILED" : "Couldn't send message! Try again" ,
"TRY_AGAIN" : "retry" ,
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"ASSIGNMENT" : {
"SELECT_AGENT" : "Select Agent" ,
"REMOVE" : "Verwijderen" ,
"ASSIGN" : "Assign"
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} ,
"CONTEXT_MENU" : {
"COPY" : "Kopiëren" ,
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"DELETE" : "Verwijderen" ,
"CREATE_A_CANNED_RESPONSE" : "Add to canned responses"
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}
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} ,
"EMAIL_TRANSCRIPT" : {
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"TITLE" : "Send conversation transcript" ,
"DESC" : "Send a copy of the conversation transcript to the specified email address" ,
"SUBMIT" : "Bevestigen" ,
"CANCEL" : "Annuleren" ,
"SEND_EMAIL_SUCCESS" : "The chat transcript was sent successfully" ,
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"SEND_EMAIL_ERROR" : "Er is een fout opgetreden, probeer het opnieuw" ,
"FORM" : {
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"SEND_TO_CONTACT" : "Send the transcript to the customer" ,
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"SEND_TO_AGENT" : "Send the transcript to the assigned agent" ,
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"SEND_TO_OTHER_EMAIL_ADDRESS" : "Send the transcript to another email address" ,
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"EMAIL" : {
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"PLACEHOLDER" : "Enter an email address" ,
"ERROR" : "Voer een geldig e-mailadres in"
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}
}
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} ,
"ONBOARDING" : {
"TITLE" : "Hey 👋, Welcome to %{installationName}!" ,
"DESCRIPTION" : "Thanks for signing up. We want you to get the most out of %{installationName}. Here are a few things you can do in %{installationName} to make the experience delightful." ,
"READ_LATEST_UPDATES" : "Read our latest updates" ,
"ALL_CONVERSATION" : {
"TITLE" : "All your conversations in one place" ,
"DESCRIPTION" : "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
} ,
"TEAM_MEMBERS" : {
"TITLE" : "Invite your team members" ,
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"DESCRIPTION" : "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list." ,
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"NEW_LINK" : "Click here to invite a team member"
} ,
"INBOXES" : {
"TITLE" : "Connect Inboxes" ,
"DESCRIPTION" : "Connect various channels through which your customers would be talking to you. It can be a website live-chat, your Facebook or Twitter page or even your WhatsApp number." ,
"NEW_LINK" : "Click here to create an inbox"
} ,
"LABELS" : {
"TITLE" : "Organize conversations with labels" ,
"DESCRIPTION" : "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later." ,
"NEW_LINK" : "Click here to create tags"
}
} ,
"CONVERSATION_SIDEBAR" : {
"ASSIGNEE_LABEL" : "Assigned Agent" ,
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"SELF_ASSIGN" : "Assign to me" ,
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"TEAM_LABEL" : "Assigned Team" ,
"SELECT" : {
"PLACEHOLDER" : "None"
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} ,
"ACCORDION" : {
"CONTACT_DETAILS" : "Contact Details" ,
"CONVERSATION_ACTIONS" : "Conversation Actions" ,
"CONVERSATION_LABELS" : "Labels voor gesprekken" ,
"CONVERSATION_INFO" : "Conversation Information" ,
"CONTACT_ATTRIBUTES" : "Contact Attributes" ,
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"PREVIOUS_CONVERSATION" : "Vorige gesprekken" ,
"MACROS" : "Macros"
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}
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} ,
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"CONVERSATION_CUSTOM_ATTRIBUTES" : {
"ADD_BUTTON_TEXT" : "Create attribute" ,
"UPDATE" : {
"SUCCESS" : "Attribute updated successfully" ,
"ERROR" : "Unable to update attribute. Please try again later"
} ,
"ADD" : {
"TITLE" : "Add" ,
"SUCCESS" : "Attribute added successfully" ,
"ERROR" : "Unable to add attribute. Please try again later"
} ,
"DELETE" : {
"SUCCESS" : "Attribute deleted successfully" ,
"ERROR" : "Unable to delete attribute. Please try again later"
} ,
"ATTRIBUTE_SELECT" : {
"TITLE" : "Add attributes" ,
"PLACEHOLDER" : "Search attributes" ,
"NO_RESULT" : "No attributes found"
}
} ,
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"EMAIL_HEADER" : {
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"FROM" : "From" ,
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"TO" : "To" ,
"BCC" : "Bcc" ,
"CC" : "Cc" ,
"SUBJECT" : "Subject"
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}
}