2020-08-26 16:03:52 +00:00
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{
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"REPORT": {
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2020-09-22 13:46:00 +00:00
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"HEADER": "報表",
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"LOADING_CHART": "正在載入图表數據...",
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"NO_ENOUGH_DATA": "我們没有收到足夠的數據來生成報表,請稍後再試。",
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2020-12-15 19:05:40 +00:00
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"DOWNLOAD_AGENT_REPORTS": "Download agent reports",
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2020-09-27 13:26:52 +00:00
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"METRICS": {
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"CONVERSATIONS": {
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2020-09-22 13:46:00 +00:00
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"NAME": "會話",
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"DESC": "(總計)"
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2020-08-26 16:03:52 +00:00
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},
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2020-09-27 13:26:52 +00:00
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"INCOMING_MESSAGES": {
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2020-09-22 13:46:00 +00:00
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"NAME": "收到的消息",
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"DESC": "(總計)"
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2020-08-26 16:03:52 +00:00
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},
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2020-09-27 13:26:52 +00:00
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"OUTGOING_MESSAGES": {
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2020-09-22 13:46:00 +00:00
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"NAME": "發送的消息",
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"DESC": "(總計)"
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2020-08-26 16:03:52 +00:00
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},
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2020-09-27 13:26:52 +00:00
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"FIRST_RESPONSE_TIME": {
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2020-09-22 13:46:00 +00:00
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"NAME": "首次回覆時間",
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"DESC": "( 平均)"
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2020-08-26 16:03:52 +00:00
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_TIME": {
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2020-09-22 13:46:00 +00:00
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"NAME": "解決時間",
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"DESC": "( 平均)"
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2020-08-26 16:03:52 +00:00
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_COUNT": {
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2020-09-22 13:46:00 +00:00
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"NAME": "已解決的數量",
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"DESC": "(總計)"
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2020-08-26 16:03:52 +00:00
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}
|
2020-09-27 13:26:52 +00:00
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},
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2020-08-26 16:03:52 +00:00
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"DATE_RANGE": [
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{
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"id": 0,
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2020-09-22 13:46:00 +00:00
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"name": "最近7天"
|
2020-08-26 16:03:52 +00:00
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},
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{
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"id": 1,
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2020-09-22 13:46:00 +00:00
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"name": "最近30天"
|
2020-08-26 16:03:52 +00:00
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}
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]
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}
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}
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