39 lines
1.6 KiB
Ruby
39 lines
1.6 KiB
Ruby
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require 'rails_helper'
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RSpec.describe AutoAssignment::AgentAssignmentService do
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let!(:account) { create(:account) }
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let!(:inbox) { create(:inbox, account: account, enable_auto_assignment: false) }
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let!(:inbox_members) { create_list(:inbox_member, 5, inbox: inbox) }
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let!(:conversation) { create(:conversation, inbox: inbox, account: account) }
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let!(:online_users) do
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{
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inbox_members[0].user_id.to_s => 'busy',
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inbox_members[1].user_id.to_s => 'busy',
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inbox_members[2].user_id.to_s => 'busy',
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inbox_members[3].user_id.to_s => 'online',
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inbox_members[4].user_id.to_s => 'online'
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}
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end
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before do
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allow(::OnlineStatusTracker).to receive(:get_available_users).and_return(online_users)
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end
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describe '#perform' do
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it 'will assign an online agent to the conversation' do
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expect(conversation.reload.assignee).to be_nil
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described_class.new(conversation: conversation, allowed_agent_ids: inbox_members.map(&:user_id).map(&:to_s)).perform
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expect(conversation.reload.assignee).not_to be_nil
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end
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end
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describe '#find_assignee' do
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it 'will return an online agent from the allowed agent ids in roud robin' do
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expect(described_class.new(conversation: conversation,
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allowed_agent_ids: inbox_members.map(&:user_id).map(&:to_s)).find_assignee).to eq(inbox_members[3].user)
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expect(described_class.new(conversation: conversation,
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allowed_agent_ids: inbox_members.map(&:user_id).map(&:to_s)).find_assignee).to eq(inbox_members[4].user)
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end
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end
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end
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