"MESSAGE_ERROR":"Unable to send this message, please try again later",
"SENT_BY":"Sent by:",
"BOT":"Bot",
"SEND_FAILED":"Couldn't send message! Try again",
"TRY_AGAIN":"retry",
"ASSIGNMENT":{
"SELECT_AGENT":"Select Agent",
"REMOVE":"Remove",
"ASSIGN":"Assign"
},
"CONTEXT_MENU":{
"COPY":"Copy",
"DELETE":"Delete"
}
},
"EMAIL_TRANSCRIPT":{
"TITLE":"Send conversation transcript",
"DESC":"Send a copy of the conversation transcript to the specified email address",
"SUBMIT":"Submit",
"CANCEL":"Cancel",
"SEND_EMAIL_SUCCESS":"The chat transcript was sent successfully",
"SEND_EMAIL_ERROR":"There was an error, please try again",
"FORM":{
"SEND_TO_CONTACT":"Send the transcript to the customer",
"SEND_TO_AGENT":"Send the transcript to the assigned agent",
"SEND_TO_OTHER_EMAIL_ADDRESS":"Send the transcript to another email address",
"EMAIL":{
"PLACEHOLDER":"Enter an email address",
"ERROR":"Please enter a valid email address"
}
}
},
"ONBOARDING":{
"TITLE":"Hey 👋, Welcome to %{installationName}!",
"DESCRIPTION":"Thanks for signing up. We want you to get the most out of %{installationName}. Here are a few things you can do in %{installationName} to make the experience delightful.",
"READ_LATEST_UPDATES":"Read our latest updates",
"ALL_CONVERSATION":{
"TITLE":"All your conversations in one place",
"DESCRIPTION":"View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
},
"TEAM_MEMBERS":{
"TITLE":"Invite your team members",
"DESCRIPTION":"Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
"NEW_LINK":"Click here to invite a team member"
},
"INBOXES":{
"TITLE":"Connect Inboxes",
"DESCRIPTION":"Connect various channels through which your customers would be talking to you. It can be a website live-chat, your Facebook or Twitter page or even your WhatsApp number.",
"NEW_LINK":"Click here to create an inbox"
},
"LABELS":{
"TITLE":"Organize conversations with labels",
"DESCRIPTION":"Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
"NEW_LINK":"Click here to create tags"
}
},
"CONVERSATION_SIDEBAR":{
"ASSIGNEE_LABEL":"Assigned Agent",
"SELF_ASSIGN":"Assign to me",
"TEAM_LABEL":"Assigned Team",
"SELECT":{
"PLACEHOLDER":"None"
},
"ACCORDION":{
"CONTACT_DETAILS":"Contact Details",
"CONVERSATION_ACTIONS":"Conversation Actions",
"CONVERSATION_LABELS":"Conversation Labels",
"CONVERSATION_INFO":"Conversation Information",
"CONTACT_ATTRIBUTES":"Contact Attributes",
"PREVIOUS_CONVERSATION":"Previous Conversations"
}
},
"CONVERSATION_CUSTOM_ATTRIBUTES":{
"ADD_BUTTON_TEXT":"Create attribute",
"UPDATE":{
"SUCCESS":"Attribute updated successfully",
"ERROR":"Unable to update attribute. Please try again later"
},
"ADD":{
"TITLE":"Add",
"SUCCESS":"Attribute added successfully",
"ERROR":"Unable to add attribute. Please try again later"
},
"DELETE":{
"SUCCESS":"Attribute deleted successfully",
"ERROR":"Unable to delete attribute. Please try again later"