2021-03-30 14:30:17 +00:00
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<% headers = [
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I18n.t('reports.agent_csv.agent_name'),
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I18n.t('reports.agent_csv.conversations_count'),
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I18n.t('reports.agent_csv.avg_first_response_time'),
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I18n.t('reports.agent_csv.avg_resolution_time')
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]
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%>
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2022-05-18 06:45:30 +00:00
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<%= CSV.generate_line headers -%>
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2022-05-27 03:56:59 +00:00
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<% @report_data.each do |row| %>
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2022-05-18 06:45:30 +00:00
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<%= CSV.generate_line row -%>
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2020-12-15 18:05:03 +00:00
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<% end %>
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2021-08-03 14:41:52 +00:00
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<%= CSV.generate_line [I18n.t('reports.period', since: Date.strptime(params[:since], '%s'), until: Date.strptime(params[:until], '%s'))] %>
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