Chatwoot/lib/constants/report.rb

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# frozen_string_literal: true
module Constants::Report
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ACCOUNT_METRICS = [:conversations_count,
:incoming_messages_count,
:outgoing_messages_count,
:avg_first_response_time,
:avg_resolution_time,
:resolutions_count].freeze
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AVG_ACCOUNT_METRICS = [:avg_first_response_time, :avg_resolution_time].freeze
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AGENT_METRICS = [:avg_first_response_time,
:avg_resolution_time,
:resolutions_count].freeze
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AVG_AGENT_METRICS = [:avg_first_response_time, :avg_resolution_time].freeze
end