Chatwoot/swagger/definitions/resource/agent.yml

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type: object
properties:
id:
type: integer
uid:
type: string
name:
type: string
available_name:
type: string
display_name:
type: string
email:
type: string
account_id:
type: integer
role:
type: string
enum: ['agent', 'administrator']
confirmed:
type: boolean
availability_status:
type: string
enum: ['available', 'busy', 'offline']
description: The availability status of the agent computed by Chatwoot.
auto_offline:
type: boolean
description: Whether the availability status of agent is configured to go offline automatically when away.
custom_attributes:
type: object
description: Available for users who are created through platform APIs and has custom attributes associated.