Chatwoot/app/models/account.rb

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Ruby
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# == Schema Information
#
# Table name: accounts
#
# id :integer not null, primary key
# auto_resolve_duration :integer
# custom_attributes :jsonb
# domain :string(100)
# feature_flags :integer default(0), not null
# limits :jsonb
# locale :integer default("en")
# name :string not null
# settings_flags :integer default(0), not null
# status :integer default("active")
# support_email :string(100)
# created_at :datetime not null
# updated_at :datetime not null
#
# Indexes
#
# index_accounts_on_status (status)
#
class Account < ApplicationRecord
Feature: Conversation Continuity with Email (#770) * Added POC for mail inbox reply email * created mailbox and migratuion for the same * cleaned up sidekiq queues and added the queues for action mailbox and active storage * created conversation mailbox and functionlaity to create a message on the conversation when it's replied * Added UUID to conversation to be used in email replies * added migration to add uuid for conversation * changed parsing and resource fetching to reflect matching uuid and loading conversation alone * cleaned up conversation mailbox.rb * Added content type & attribute for message * Added the new reply email to outgoing emails * Added migration to accounts for adding domain and settings * Modified seeds to reflect this changes * Added the flag based column on account for boolean settings * Added the new reply to email in outgoing conversation emails based on conditions * Added dynamic email routing in application mailbox * Added dynamic email routing in application mailbox * Added a catch all deafult empty mailbox * Added annotation for account * Added the complete email details & attachments to the message * Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc * Modified the mail extractor to give a serilaized version of email * Handled storing attachments of email on the message * Added incoming email settings, env variables * [#138] Added documentation regarding different email settings and variables * Fixed the mail attachments blob issue (#138) * Decoided attachments were strings and had to construct blobs out fo them to work with active storage * Fixed the content encoding issue with mail body * Fixed issue with Proc used in apllication mailbox routing * Fixed couple of typos and silly mistakes * Set appropriate from email for conversation reply mails (#138) * From email was taken from a env variable, changed it to take from account settings if enabled * Set the reply to email correctly based on conversation UUID * Added commented config ind development.rb for mailbox ingress * Added account settings for domain and support email (#138) * Added the new attributes in accounts controller params whitelisting, api responses * Added options for the the new fields in account settings * Fixed typos in email continuity docs and warnings * Added specs for conversation reply mailer changes (#138) * Added specs for * conversation reply mailer * Accounts controller * Account and Conversation models * Added tests for email presenter (#138) * Specs for inbound email routing and mailboxes (#138)
2020-04-30 14:50:26 +00:00
# used for single column multi flags
include FlagShihTzu
include Reportable
include Featurable
Feature: Conversation Continuity with Email (#770) * Added POC for mail inbox reply email * created mailbox and migratuion for the same * cleaned up sidekiq queues and added the queues for action mailbox and active storage * created conversation mailbox and functionlaity to create a message on the conversation when it's replied * Added UUID to conversation to be used in email replies * added migration to add uuid for conversation * changed parsing and resource fetching to reflect matching uuid and loading conversation alone * cleaned up conversation mailbox.rb * Added content type & attribute for message * Added the new reply email to outgoing emails * Added migration to accounts for adding domain and settings * Modified seeds to reflect this changes * Added the flag based column on account for boolean settings * Added the new reply to email in outgoing conversation emails based on conditions * Added dynamic email routing in application mailbox * Added dynamic email routing in application mailbox * Added a catch all deafult empty mailbox * Added annotation for account * Added the complete email details & attachments to the message * Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc * Modified the mail extractor to give a serilaized version of email * Handled storing attachments of email on the message * Added incoming email settings, env variables * [#138] Added documentation regarding different email settings and variables * Fixed the mail attachments blob issue (#138) * Decoided attachments were strings and had to construct blobs out fo them to work with active storage * Fixed the content encoding issue with mail body * Fixed issue with Proc used in apllication mailbox routing * Fixed couple of typos and silly mistakes * Set appropriate from email for conversation reply mails (#138) * From email was taken from a env variable, changed it to take from account settings if enabled * Set the reply to email correctly based on conversation UUID * Added commented config ind development.rb for mailbox ingress * Added account settings for domain and support email (#138) * Added the new attributes in accounts controller params whitelisting, api responses * Added options for the the new fields in account settings * Fixed typos in email continuity docs and warnings * Added specs for conversation reply mailer changes (#138) * Added specs for * conversation reply mailer * Accounts controller * Account and Conversation models * Added tests for email presenter (#138) * Specs for inbound email routing and mailboxes (#138)
2020-04-30 14:50:26 +00:00
DEFAULT_QUERY_SETTING = {
flag_query_mode: :bit_operator,
check_for_column: false
Feature: Conversation Continuity with Email (#770) * Added POC for mail inbox reply email * created mailbox and migratuion for the same * cleaned up sidekiq queues and added the queues for action mailbox and active storage * created conversation mailbox and functionlaity to create a message on the conversation when it's replied * Added UUID to conversation to be used in email replies * added migration to add uuid for conversation * changed parsing and resource fetching to reflect matching uuid and loading conversation alone * cleaned up conversation mailbox.rb * Added content type & attribute for message * Added the new reply email to outgoing emails * Added migration to accounts for adding domain and settings * Modified seeds to reflect this changes * Added the flag based column on account for boolean settings * Added the new reply to email in outgoing conversation emails based on conditions * Added dynamic email routing in application mailbox * Added dynamic email routing in application mailbox * Added a catch all deafult empty mailbox * Added annotation for account * Added the complete email details & attachments to the message * Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc * Modified the mail extractor to give a serilaized version of email * Handled storing attachments of email on the message * Added incoming email settings, env variables * [#138] Added documentation regarding different email settings and variables * Fixed the mail attachments blob issue (#138) * Decoided attachments were strings and had to construct blobs out fo them to work with active storage * Fixed the content encoding issue with mail body * Fixed issue with Proc used in apllication mailbox routing * Fixed couple of typos and silly mistakes * Set appropriate from email for conversation reply mails (#138) * From email was taken from a env variable, changed it to take from account settings if enabled * Set the reply to email correctly based on conversation UUID * Added commented config ind development.rb for mailbox ingress * Added account settings for domain and support email (#138) * Added the new attributes in accounts controller params whitelisting, api responses * Added options for the the new fields in account settings * Fixed typos in email continuity docs and warnings * Added specs for conversation reply mailer changes (#138) * Added specs for * conversation reply mailer * Accounts controller * Account and Conversation models * Added tests for email presenter (#138) * Specs for inbound email routing and mailboxes (#138)
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}.freeze
ACCOUNT_SETTINGS_FLAGS = {
1 => :custom_email_domain_enabled
Feature: Conversation Continuity with Email (#770) * Added POC for mail inbox reply email * created mailbox and migratuion for the same * cleaned up sidekiq queues and added the queues for action mailbox and active storage * created conversation mailbox and functionlaity to create a message on the conversation when it's replied * Added UUID to conversation to be used in email replies * added migration to add uuid for conversation * changed parsing and resource fetching to reflect matching uuid and loading conversation alone * cleaned up conversation mailbox.rb * Added content type & attribute for message * Added the new reply email to outgoing emails * Added migration to accounts for adding domain and settings * Modified seeds to reflect this changes * Added the flag based column on account for boolean settings * Added the new reply to email in outgoing conversation emails based on conditions * Added dynamic email routing in application mailbox * Added dynamic email routing in application mailbox * Added a catch all deafult empty mailbox * Added annotation for account * Added the complete email details & attachments to the message * Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc * Modified the mail extractor to give a serilaized version of email * Handled storing attachments of email on the message * Added incoming email settings, env variables * [#138] Added documentation regarding different email settings and variables * Fixed the mail attachments blob issue (#138) * Decoided attachments were strings and had to construct blobs out fo them to work with active storage * Fixed the content encoding issue with mail body * Fixed issue with Proc used in apllication mailbox routing * Fixed couple of typos and silly mistakes * Set appropriate from email for conversation reply mails (#138) * From email was taken from a env variable, changed it to take from account settings if enabled * Set the reply to email correctly based on conversation UUID * Added commented config ind development.rb for mailbox ingress * Added account settings for domain and support email (#138) * Added the new attributes in accounts controller params whitelisting, api responses * Added options for the the new fields in account settings * Fixed typos in email continuity docs and warnings * Added specs for conversation reply mailer changes (#138) * Added specs for * conversation reply mailer * Accounts controller * Account and Conversation models * Added tests for email presenter (#138) * Specs for inbound email routing and mailboxes (#138)
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}.freeze
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validates :name, presence: true
validates :auto_resolve_duration, numericality: { greater_than_or_equal_to: 1, less_than_or_equal_to: 999, allow_nil: true }
validates :name, length: { maximum: 255 }
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has_many :account_users, dependent: :destroy_async
has_many :agent_bot_inboxes, dependent: :destroy_async
has_many :agent_bots, dependent: :destroy_async
has_many :api_channels, dependent: :destroy_async, class_name: '::Channel::Api'
has_many :articles, dependent: :destroy_async, class_name: '::Article'
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has_many :automation_rules, dependent: :destroy_async
has_many :macros, dependent: :destroy_async
has_many :campaigns, dependent: :destroy_async
has_many :canned_responses, dependent: :destroy_async
has_many :categories, dependent: :destroy_async, class_name: '::Category'
has_many :contacts, dependent: :destroy_async
has_many :conversations, dependent: :destroy_async
has_many :csat_survey_responses, dependent: :destroy_async
has_many :custom_attribute_definitions, dependent: :destroy_async
has_many :custom_filters, dependent: :destroy_async
has_many :dashboard_apps, dependent: :destroy_async
has_many :data_imports, dependent: :destroy_async
has_many :email_channels, dependent: :destroy_async, class_name: '::Channel::Email'
has_many :facebook_pages, dependent: :destroy_async, class_name: '::Channel::FacebookPage'
has_many :hooks, dependent: :destroy_async, class_name: 'Integrations::Hook'
has_many :inboxes, dependent: :destroy_async
has_many :labels, dependent: :destroy_async
has_many :line_channels, dependent: :destroy_async, class_name: '::Channel::Line'
has_many :mentions, dependent: :destroy_async
has_many :messages, dependent: :destroy_async
has_many :notes, dependent: :destroy_async
has_many :notification_settings, dependent: :destroy_async
has_many :notifications, dependent: :destroy_async
has_many :portals, dependent: :destroy_async, class_name: '::Portal'
has_many :sms_channels, dependent: :destroy_async, class_name: '::Channel::Sms'
has_many :teams, dependent: :destroy_async
has_many :telegram_bots, dependent: :destroy_async
has_many :telegram_channels, dependent: :destroy_async, class_name: '::Channel::Telegram'
has_many :twilio_sms, dependent: :destroy_async, class_name: '::Channel::TwilioSms'
has_many :twitter_profiles, dependent: :destroy_async, class_name: '::Channel::TwitterProfile'
has_many :users, through: :account_users
has_many :web_widgets, dependent: :destroy_async, class_name: '::Channel::WebWidget'
has_many :webhooks, dependent: :destroy_async
has_many :whatsapp_channels, dependent: :destroy_async, class_name: '::Channel::Whatsapp'
has_many :working_hours, dependent: :destroy_async
Feature: Conversation Continuity with Email (#770) * Added POC for mail inbox reply email * created mailbox and migratuion for the same * cleaned up sidekiq queues and added the queues for action mailbox and active storage * created conversation mailbox and functionlaity to create a message on the conversation when it's replied * Added UUID to conversation to be used in email replies * added migration to add uuid for conversation * changed parsing and resource fetching to reflect matching uuid and loading conversation alone * cleaned up conversation mailbox.rb * Added content type & attribute for message * Added the new reply email to outgoing emails * Added migration to accounts for adding domain and settings * Modified seeds to reflect this changes * Added the flag based column on account for boolean settings * Added the new reply to email in outgoing conversation emails based on conditions * Added dynamic email routing in application mailbox * Added dynamic email routing in application mailbox * Added a catch all deafult empty mailbox * Added annotation for account * Added the complete email details & attachments to the message * Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc * Modified the mail extractor to give a serilaized version of email * Handled storing attachments of email on the message * Added incoming email settings, env variables * [#138] Added documentation regarding different email settings and variables * Fixed the mail attachments blob issue (#138) * Decoided attachments were strings and had to construct blobs out fo them to work with active storage * Fixed the content encoding issue with mail body * Fixed issue with Proc used in apllication mailbox routing * Fixed couple of typos and silly mistakes * Set appropriate from email for conversation reply mails (#138) * From email was taken from a env variable, changed it to take from account settings if enabled * Set the reply to email correctly based on conversation UUID * Added commented config ind development.rb for mailbox ingress * Added account settings for domain and support email (#138) * Added the new attributes in accounts controller params whitelisting, api responses * Added options for the the new fields in account settings * Fixed typos in email continuity docs and warnings * Added specs for conversation reply mailer changes (#138) * Added specs for * conversation reply mailer * Accounts controller * Account and Conversation models * Added tests for email presenter (#138) * Specs for inbound email routing and mailboxes (#138)
2020-04-30 14:50:26 +00:00
has_flags ACCOUNT_SETTINGS_FLAGS.merge(column: 'settings_flags').merge(DEFAULT_QUERY_SETTING)
enum locale: LANGUAGES_CONFIG.map { |key, val| [val[:iso_639_1_code], key] }.to_h
enum status: { active: 0, suspended: 1 }
before_validation :validate_limit_keys
after_create_commit :notify_creation
after_destroy :remove_account_sequences
def agents
users.where(account_users: { role: :agent })
end
def administrators
users.where(account_users: { role: :administrator })
end
def all_conversation_tags
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# returns array of tags
conversation_ids = conversations.pluck(:id)
ActsAsTaggableOn::Tagging.includes(:tag)
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.where(context: 'labels',
taggable_type: 'Conversation',
taggable_id: conversation_ids)
.map { |_| _.tag.name }
end
def webhook_data
{
id: id,
name: name
}
end
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def inbound_email_domain
domain || GlobalConfig.get('MAILER_INBOUND_EMAIL_DOMAIN')['MAILER_INBOUND_EMAIL_DOMAIN'] || ENV.fetch('MAILER_INBOUND_EMAIL_DOMAIN', false)
end
def support_email
super || ENV.fetch('MAILER_SENDER_EMAIL') { GlobalConfig.get('MAILER_SUPPORT_EMAIL')['MAILER_SUPPORT_EMAIL'] }
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end
def usage_limits
{
agents: ChatwootApp.max_limit.to_i,
inboxes: ChatwootApp.max_limit.to_i
}
end
private
def notify_creation
Rails.configuration.dispatcher.dispatch(ACCOUNT_CREATED, Time.zone.now, account: self)
end
trigger.after(:insert).for_each(:row) do
"execute format('create sequence IF NOT EXISTS conv_dpid_seq_%s', NEW.id);"
end
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trigger.name('camp_dpid_before_insert').after(:insert).for_each(:row) do
"execute format('create sequence IF NOT EXISTS camp_dpid_seq_%s', NEW.id);"
end
def validate_limit_keys
# method overridden in enterprise module
end
def remove_account_sequences
ActiveRecord::Base.connection.exec_query("drop sequence IF EXISTS camp_dpid_seq_#{id}")
ActiveRecord::Base.connection.exec_query("drop sequence IF EXISTS conv_dpid_seq_#{id}")
end
end
Account.prepend_mod_with('Account')