Chatwoot/app/models/channel/twilio_sms.rb

# == Schema Information
#
# Table name: channel_twilio_sms
#
#  id                    :bigint           not null, primary key
#  account_sid           :string           not null
#  auth_token            :string           not null
#  medium                :integer          default("sms")
#  messaging_service_sid :string
#  phone_number          :string
#  created_at            :datetime         not null
#  updated_at            :datetime         not null
#  account_id            :integer          not null
#
# Indexes
#
#  index_channel_twilio_sms_on_account_sid_and_phone_number  (account_sid,phone_number) UNIQUE
#  index_channel_twilio_sms_on_messaging_service_sid         (messaging_service_sid) UNIQUE
#  index_channel_twilio_sms_on_phone_number                  (phone_number) UNIQUE
#

class Channel::TwilioSms < ApplicationRecord
  include Channelable

  self.table_name = 'channel_twilio_sms'

  validates :account_sid, presence: true
  validates :auth_token, presence: true

  # Must have _one_ of messaging_service_sid _or_ phone_number, and messaging_service_sid is preferred
  validates :messaging_service_sid, uniqueness: true, presence: true, unless: :phone_number?
  validates :phone_number, absence: true, if: :messaging_service_sid?
  validates :phone_number, uniqueness: true, allow_nil: true

  enum medium: { sms: 0, whatsapp: 1 }

  def name
    medium == 'sms' ? 'Twilio SMS' : 'Whatsapp'
  end

  def messaging_window_enabled?
    medium == 'whatsapp'
  end

  def send_message(to:, body:, media_url: nil)
    params = send_message_from.merge(to: to, body: body)
    params[:media_url] = media_url if media_url.present?
    client.messages.create(**params)
  end

  private

  def client
    ::Twilio::REST::Client.new(account_sid, auth_token)
  end

  def send_message_from
    if messaging_service_sid?
      { messaging_service_sid: messaging_service_sid }
    else
      { from: phone_number }
    end
  end
end